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February 2024 by Erin Burdette
Amazing experience at Fleet Feet today! I needed a pair of good walking shoes, and I hate tennis shoes. I usually just buy whatever is on sale and don't wear them very often. But I needed some for an upcoming trip. I started at a different store where the sales associate was no help at all. Then I walked into Fleet Feet and the experience was a 180 from their competitor. Erin was amazing to work with! She helped me find the perfect fit of shoes. She was patient with me and had me try a bunch of options. She explained to me about my feet and why the shoes she chose would be a good fit for me. I cant wait to get some walking in in my new shows. I also love that they have a 60 day return policy if they aren't working for me. And I found out they have a location not too far from my home in Missouri too, since I'm only here in the winter. Very glad I found this store!! And I will recommend it to everyone looking for a good pair of shoes!
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February 2024 by Sharon Krejci
Amazing service! The guy waiting on me was very knowledgeable about my planters fasciitis. He spent time ensuring that the fit was good and my pain alleviated! I love my new Hokas! He exceeded my expectations. I also sought out Fleet Feet because I shop there in Missouri. Great company that takes care of their customers.
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January 2024 by Matthew Eisenman
Great store. Ruth was very helpful!
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December 2023 by Mary Rose Booker
Couldn't have asked for more professional and friendly staff. Also love their products.
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December 2023 by Christina
Addie helped me pick out some new shoes for work. Great experience from the time I walked in the door until I left. Addie was extremely nice and helpful. I’ve had feet and leg pain for months, I wish I would have gone sooner.
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December 2023 by Kristi Holka
We want to Thank ADDIE and AIDENfor Their expertise, and time taken in helping My husband with both Hoka’s , and Some flip flops that will make His walking bearable!THANK YOU!
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October 2023 by erika petersen
I was extremely impressed by this location’s customer service. I had to make two exchanges (due personal preference issues, not any issue with the staff recommending incorrect shoes) and I was treated with kindness and understanding. I was a bit embarrassed having to exchange shoes twice, but they are serious about their happy fit guarantee. Each staff member I interacted with was helpful and didn’t make me feel like I was inconveniencing them. Thank you Fleet Feet of Fort Myers!
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October 2023 by Blaze Gordon
Despite many staff members being present and not many other customers in the store, staff members did not acknowledge us, let alone offer any assistance. Selection was considerably limited. The location is convenient and we planned to get a few pairs of shoes but left disappointed.
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September 2023 by lexrk Kayyy
Addy was amazing with helping me find the best shoes for me. She was very thorough, took her time, and explained the purposes of each shoe she was having me try on based on my foot scan. Coming into the store not knowing what shoes to buy, to walking out with a comfortable pair and a great experience!
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August 2023 by Jason Perretta
There are some good running shoe stores in Fort Myers that I do like to go to and it's always nice to have a backup in case one store doesn't have what you're looking for. After looking for a pair of Brooks Adrenalines, Fleet Feet had them in stock and this was a good thing! Took the Adrenalines out this morning on a training run and they were great. Thank you! I'll be back for sure! :)
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July 2023 by Mattia Pastore
Lynne was just awesome today, she is the best example of perfect customer service, it doesn't get any better :-) I will be buying all my running shoes here from now on! 5 Stars!
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July 2023 by Catarina Mateo
They are so attentive to each customer and gave me many options to help me find the right pair of shoes. Amazing people!
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June 2023 by Mike Wz
First time in today and I had a great experience. I needed a new pair of shoes and went through the Fleet Feet mapping technology to measure my foot and related areas. It was a cool experience and the results were dead on.My sales associate was very kind, knowledgeable and helpful and ended up being one of the owners. She took her time and did a great job. I never felt rushed or pressured.I’ll be recommending this store to others and hope that you will come support this locally owned small business. Wish you the best! Thank you!
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June 2023 by Jonathon Stockton
The staff were really knowledgeable and very friendly we will definitely return
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May 2023 by Brenda Allred
Got to your store and your workers locked your doors 30 min early. Says it's still open.. I see them looking at me. Might want to watch your cameras. Paying them to denture money and new customers. Drove an 1 hour to get here. Really upset
