-
November 2023 by Pamela Dean
Terrible customer service and issues with product upon installation and wont correct or compensate not even communicating
-
October 2023 by David Copley
I want to give a shoutout to Florida window and door. I signed a contract with them to have all the windows and doors replaced in my home and sealed the deal with a $500 deposit. That was quickly followed by a visit from final measurement rep, who informed me that their was a disparity in the number of windows and sliders (more window/sliders than in the contract). Whether that was a mistake by the sales rep or misunderstanding on my part, the result was the contract price would increase substantially with those additions. So I had to cancel the contract and was concerned that my deposit would not be returned. I got the deposit back in the mail today.Thanks FWD
-
October 2023 by Sue Vought
Florida Window and Door is a wonderful company!! They were awesome throughout the entire process! From our first contact with this company through final installation, everyone was courteous, knowledgeable, and respectful of our home, property and ourselves!!! I can feel the difference in the coolness these windows provide already!!! So happy we don’t have to put up our hurricane shutters anymore!!!!
-
May 2023 by Jeff Hart
Worst ever, a year later after install can’t get them to return phone calls and have broken window. They have been out to fix it 4 times and every time they come with a broken window pane or don’t have the right parts.
-
April 2023 by Hank Katz
We recently had our impact windows and doors installed and really couldn't be any happier. The quality and fit of the product was perfect as was the job done by the installation team. They did everything they promised including clean up. The follow-up from the office and the installation team was very good. I've never bought windows in Florida before this but compared to other companies up north, they were great ?
-
December 2022 by Richard Davis III
Turning out to be a very nice store and seems to be the type of business that will keep top quality products foe its consumers.
-
December 2022 by Norys Hernandez
As a one-woman-do/cover all, I am so grateful I came across FW&D. The manager Ryan Getz came himself to quote, work on financing and everything related to doors and windows needed. It was very clear explained it will take some time... and everything was worth the wait. Installers were great, I am absolutely in love with my impact windows and doors. If you have pending work, make sure to request Jendry's team... thehey are awesime, very friendly and very professionals.
-
November 2022 by J H
They are one of the most inconsiderate and rude companies I’ve ever dealt with in my life. We need a service warranty work done to our sliding glass doors and they came out three times and wouldn’t fix it. They are lazy and rude and I would never use them even if it was free. Do not use themServices: General door installation
-
November 2022 by Joshua Price
They keep contacting me through SMS text. I have already told numerous employees I am not Interested. It's called being harassed. If it continues I will take legal action and contact BBB.
-
November 2022 by Bob Birnbaum
Best experience I’ve ever had in the Construction world
-
November 2022 by Krystel Rutland
Great JobHighly recommended.
-
November 2022 by Robert Rippe
Absolutely horrible to do business with. They do not take phone calls, only voicemail. I called 10 times on our install date (2-½ months late) and was not able to talk to anyone that could help me despite marking a message "urgent!". The install crew (subcontractor) was told by the project manager that the PM would never take the installer's phone call. The PM finally called 2 days later after I tried to cancel the finance company agreement. Salesman ordered the wrong door style; we did not catch it so we are screwed. Called 3 times today; no one to talk to.There are many better companies to do business with. Stay FAR away from this FW&D company.Service: General door installation
-
November 2022 by Pedro_the_ Pool_guy
I have worked here for about a month. It’s a totally family oriented company that absolutely promotes from within.Regarding windows and doors, you can’t find a better company to do business with in the area! They won’t leave you hanging if there are issues with ANY line of products that they carry.
-
November 2021 by Kelsey Robinson
Matthew and Robert are both extremely professional and courteous. They and their staff did an amazing job on our home and made sure every step of the process was seamless and done correctly. I highly recommend them! 5+ stars!!
-
November 2021 by MLDM Properties
Paid and placed a order for entire house windows back in February, its now almost July and nothing has happened at all...Thats over 4 months of our remodel wasted waiting foe these guys...Don't bother...
