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January 2024 by William Pavela
Bought two wonderful Citizen watches here, service and staff excellent! Long time customer indeed!
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December 2023 by Miguel Sandoval
Bracelet clasp keeps coming off, lightly worn can I return it?
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June 2023 by noah higgins
Bought a couple of watches and ring
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February 2023 by Francisco Colon
Great prices and nice jewelry for him and her....Check it out
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January 2023 by Kyle Veloz
Great place awesome service
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January 2023 by Erik Nicholson (pickle)
Prices are marked up by 300 percent
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January 2023 by anthony kramer
I have bought all of my jewelry at grace jewelry. I financed my wife's wedding ring and it broke 9 months later. Told me I need to pay to have it fixed. Won't be buying from them anymore. Told me when I bought it if anything happens he would take care of it.
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December 2022 by Kathee Galvin
My boyfriend purchased a diamond ring for me last Christmas. Within a few months 9 diamonds fell out. He took it back and had it repaired. Within a week of wearing it 3 diamonds fell out. I got it back yesterday and before the end of the day guess what? A diamond is missing. We called and their answer is "Come back after Christmas. Our jewelers are very busy"Well of course they are! If everything they sell is like my ring the repairs are backed up!!!I DO NOT need the jeweler to repair this ring. I want another ring preferably from a more reputable store!!Update to this terrible review. It gets worse. We took the ring back with the missing diamond, They still have not turned this into a positive situation by doing the right thing and refunding our money. Instead they reminded us the ring is a year old!! In that year it has been in repair 3 times and barely worn.. Again we were told to come back the first of the year. BUT, I decided to wear the ring Christmas Eve to a family party. I put the thing on and in the car on the way to the party I felt something catching my stockings. I look at this ridiculous ring and after not even an hour the diamond in the front was gone leaving a big whole!! That diamond had already been replaced twice!! This is ridiculous enough, only to find out that my fiance had purchased a warranty on the ring when he originally bought it. This retailer never honered that!!If this is not rectified by refund or exchange, we will take further action. $2,000 for a ring that this retailer knew was junk is disgusting!! What kind of business does this? The kind that knowingly rips off the customer.
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December 2022 by Kathleen G
My boyfriend purchased a diamond ring for me last Christmas. Within a few months 9 diamonds fell out. He took it back and had it repaired. Within a week of wearing it 3 diamonds fell out. I got it back yesterday and before the end of the day guess what? A diamond is missing. We called and their answer is \
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August 2022 by Gary
I took two watches to grace diamonds inside The Edison Mall to get batteries installed. I told the gentleman that I was not sure the batteries would fix them. He said if they do not work, I will give you your money back. He did give me my $31 back for one watch. He told me he could fix the other one for $20. I have a recipt.It would take him one week. I paid him $20. He called me three weeks later and told me it was going to cost an additional $100. I could go into detail, but it would be so long no one would read this. The Experience cost me $51, and he said I would be returned if it did not work. The guy was very dishonest to me. He also hid in the back of the store when I came to pick it up and had one very nice lady stay calm and shake her head and say, "I can only tell you no. My boss said everything you speak, I should say no". Although the lady that worked there was very, very nice, the owner or whoever the guy was is an absolute crook; he is a liar and a cheat! This is the first bad review I have ever written. I will post on every social site.Be careful at grace diamonds in the Efison Mall, Ft Myers, FL
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May 2022 by Adam H
Why is the part of my silver chain that has us 925 on it magnetic???
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April 2022 by Mark Badley
Took my watches to replace batteries and service were awesome, thank you.
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February 2022 by Amy
Excellent service at good price
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November 2021 by Gary Eads
I took two watches to grace diamonds inside The Edison Mall to get batteries installed. I told the gentleman that I was not sure the batteries would fix them. He said if they do not work, I will give you your money back. He did give me my $31 back for one watch. He told me he could fix the other one for $20. I have a recipt.It would take him one week. I paid him $20. He called me three weeks later and told me it was going to cost an additional $100. I could go into detail, but it would be so long no one would read this. The Experience cost me $51, and he said I would be returned if it did not work. The guy was very dishonest to me. He also hid in the back of the store when I came to pick it up and had one very nice lady stay calm and shake her head and say, "I can only tell you no. My boss said everything you speak, I should say no". Although the lady that worked there was very, very nice, the owner or whoever the guy was is an absolute crook; he is a liar and a cheat! This is the first bad review I have ever written. I will post on every social site.Be careful at grace diamonds in the Efison Mall, Ft Myers, FL
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September 2021 by Pablo Perez
The sellers are very wise people advice's and help