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February 2024 by Daniel Gregorovic
Great shop with great people ?
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February 2024 by Doug Tilton
Prices are high but not terrible. The service, however, poor. Not a single employee even acknowledged me while trying to purchase an acoustic guitar. I'll buy elsewhere.
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January 2024 by Michael Nichols
It's definitely pretty cool to get to play almost every instrument in this particular store!
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January 2024 by David P
We had gone in yo buy my daughter her first guitar. The salesman was excellent in helping us find some good starter options that worked for her size and frame. She picked a less expensive guitar based on the color. We got it home and noticed a nasty chip/dent in the body. Not only that, but the electronics didn't work either. We brought it back and they graciously exchanged it for a new one still in the box (we had bought the floor model). We got it home and opened up the box and alas, there was a chip in the body and the electronics didn't work in this one either. I called Guitar Center and spoke with Mark, explaining the ordeal. My wife brought the guitar back to the store again and Mark went above and beyond making it right. We upgraded her to a Fender and Mark thoroughly inspected it with my wife and daughter, checked the electronics, tuned it up, played a bit, and took it to the back to make sure it played through an amp. He did all this while being pulled in multiple different directions based on his responsibilities. He could have easily checked the guitar, put it back in the box and sent them on their way., but he took the time and effort to ensure our issues were fixed. Thanks Mark!
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January 2024 by Charles Kelly
What's not to like? Lots of cool gear, lots of good staff, and lots of people making music.
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January 2024 by Michael Durocher
Great place to check out selection and testing
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January 2024 by Scott Steward
I went into guitar center, Fort Myers today, Saturday December 23rd, 2023. I was looking for a specific vocal processor, that a woman have helped me with about 8 months prior. It was a TC Helicon H1 stomp pedal .I couldn't remember her name, but she was very knowledgeable and very nice to work with. I remembered she had eyeshadow that sparkled. Can you believe this, 5 minutes after the store manager didn't know who I was talking about, and told me that they had left two months prior, she appeared and said I'm about to punch in! I said that's her! She said you look familiar! Her name was Denise and she was the most knowledgeable and friendly person I've ever encountered in retail sales in my entire life!! Thank you, Guitar Center for employee, Denise!!...it hurts me to see her go...... Best of Luck in life, Denise!!
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January 2024 by yoboi max
There is a lack of service staff. There is always a lot of people waiting for help at the cash register and difficult to form a line for service.
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January 2024 by Hernan Ramirez
Hard to beat this place when it comes to gear and advice. They only place I go for anything guitar related.
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December 2023 by Dallas S.
My guitar had been broken for years and I finally got around to taking it in. Found out the tech was out today, but then the manager, Mark came by and asked if he could take a look. He looked and figured out exactly what was wrong quickly and easily, then said he'd take care of it personally. Took less than an hour and he answered any and all of my questions i had. At the same time, he was open and honest about exactly what I needed and what I would need. I don't live here, but if I did, this would be my go to store for anything music related!
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December 2023 by Shelly
Got a great PA system with help from Charlie Wall. This employee was very knowledgeable and super helpful.
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December 2023 by Alex Perez
Good place to buy instruments
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December 2023 by Arc Tyler
Place is going downhill fast. Half the guitars from the new section had chips, dents, missing parts. Staff was good, but only when you are purchasing, getting actual help and working with someone to the point of checkout without being passed off or left is rare.
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November 2023 by Gabija
Great place to buy instrument or just to visit!!
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November 2023 by Alan De La Torre
This GC used to be really not good, but recently they’ve bounced back and stepped it up. Great inventory. Staff is trying their hardest.
