H&R Block is a trusted tax preparation service known for its knowledgeable tax professionals who can handle various tax needs and maximize refunds. Customers can choose to visit local offices or use the convenient Digital Drop-Off service to work with tax consultants from home. The Fort Myers office has received positive feedback for its friendly and efficient staff, including bilingual professionals who assist non-English speakers. Many clients appreciate the calm and pleasant atmosphere, with reports of quick service and teamwork among employees. While some customers have noted rising rates over the years, the overall experience has been excellent, with staff members showing dedication and willingness to answer questions and provide assistance. H&R Block prioritizes client well-being through deep cleaning and social distancing measures, ensuring a safe environment for all.
I have been using HR Block for many years. Find that they hire great preparers with amazing backgrounds. This is important to feel at ease with their knowledge. In Fort Myers, Elaine from the Pelican Preserve office was excellent. She is bilingual and I've taken customers who don't speak English to her and she is great.
February 2024
Marty was fast, accurate, great tax advice and friendly.
February 2024
Our experience was excellent. I would have given five stars if it wasn't for what we were charged. I believe your rates have gone up yearly.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee