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September 2023 by Catarina Castaneda
Bad customer service the person that works there was so freaking rude
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June 2022 by Latoya McKnight
Just a little honest update I purchase a truck 8 months ago spent almost $8,000 later the engine blew up, I've been stranded for 3 weeks not able to get to make it to work.I guess they said my warranty wore out in 6 months, I was a little upset one of the workers felt like the reason was because I wasn't maintenance in my oil changes which I provided receipts three receipts three different occasions three top offs within 8 months of me getting service so that was ruled out quickly, I feel like I was robbed I feel robbed single parent just trying to survive spent my last hard-earned money for what I thought was reliable transportation that I was told.just to be hitchhiking 8 months later $8,000 out of my pocket with a 3200 engine used, the owner was replacing the engine ask me to give her $2,000 up front and then the rest of the balance she'll add it to the remaining of the balance that I owe which is $6,900 only to find out today that the new used engine is no good? so here I am still stuck without a vehicle and without them trying to even put me in another vehicle knowing that I made payments on time I literally paid for this truck twice than what they paid for it from the auction, these days companies only care about their money their sales and not a human being no one cares about the money customer waste because it's not their family going through the struggle, but I'll tell you what God is going to send me through this and you learn from your mistakes and purchasing this 2013 Chevy equinox was a serious mistake.
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September 2021 by Dee Dee
The representative I spoke with came off a bit condescending and unpleasant. No matter what type of customer you are dealing with .. you do not want this woman on the front line representing your business. Disappointing ...
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August 2021 by Rihanna Ivery
I highly recommend, ideal used cars. The staff are friendly and will go out their way to get you and your brand new vehicle, they have very nice cars for it to be a small car lot, I'm loving my new truck, definitely planning on paying off next year.
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June 2021 by Pedro Ruiz
They tell you one thing but they really mean another. Watch out when you go buy a car here
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April 2021 by Wainscott Jean
Great customer service and very friendly people
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March 2021 by Maury Miller
Friendly staff made our purchase a dream! Our used car looked like it was brand new off of the showroom floor! Do yourself a favor, and buy your next car from Ideal used cars in Fort Myers, FL!
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March 2021 by Grace Garrido
I recommend them! I bought my 2014 Nissan Pathfinder from them & so far no issues ? I can say this tho that they WILL go out of their way to get you the BEST deal possible! Thank you!! ??
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March 2021 by Fuzzy
I really appreciate the amount of time and effort they took to find suitable cars with low monthly downpayment that works around my income, was able to replace my totaled car with relative ease i really recommended them to everyone reading this.
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March 2021 by Joe Black
Wonderful customer service. Yadira was more than happy to help. Def give them a shot.
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March 2021 by Grace Garrido
I recommend them! I bought my 2014 Nissan Pathfinder from them & so far no issues ? I can say this tho that they WILL go out of their way to get you the BEST deal possible! ??
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March 2021 by Grace Garrido
I recommend them! I bought my 2014 Nissan Pathfinder from them & so far no issues
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January 2021 by Bradley Gambill
The Altima I bought broke down a week later then they acted like they didn’t know to speak English anymore when I came back complaining.
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September 2020 by Roger Oestreich
Could not ask for finer people to work with. Honest, caring and good business people. Buy your next auto here, you will never regret it. Roger Oestreich
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June 2020 by Dee D.
I bought a car from there and never will I ever do it again. I want to buy a new car for my daughter and I will definitely go somewhere else. My A/C went out after having the car less then a year and unless it's a motor they will charge u to have it looked at and repaired, so I paid to have it repaired and then less then a yr it went out and to have it looked would charge me again. So they really dnt help much when it comes to helping and they have a customer service rep that has a attitude with u. So if ur looking for a top notch place to feel trust and comfort , dnt go there