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“Yaima is awesome. She helped us when I needed to upgrade my old phone to IPhone 17 and home internet. She also helped us get in the priority list for the fiber optic. She is very helpful, very patient, and knows what she's doing. She did above and beyond customer service.”
“Chris at Palm Beach boot store went out of his way to stay over time to get our phones taken care of and get a squared away to where we saved money every month. He did an outstanding job and was very very polite If anybody needs a phone that has government assistance they need to come and see Chris at the boot store on Palm Beach Blvd.”
“My wife and I had been with Verizon for years and I looked into few optional carriers when we were ready for new phones. We looked at Mint but didn’t like that they don’t have stores.
Since we could get free iPhones for switching carriers I think we got the best monthly rate with the phones we wanted at T-mobile. I determined this by chatting with various carriers online.
So, we went in and dealt with Junior, he was able to find the deal I had found.
Once we started the buying process, he made it all very easy, of course, it took a little time but he was fun to talk to and he didn’t try to sell us a bunch of extras or accessories he just got to work and I think it all took about an hour and half and we were out of there with working new phones. Amazing!
Thank, Junior.”
“I went into this location today because my phone was DEAD. Unfortunately neither of the well mannered young guys had seen my issue before. I was ready to purchase a new phone when one of the two amazingly got my phone to work again! They were more interested in my best interests, as I explained I was out of work, rather than sell me a phone I couldn't currently afford. Minor fix elsewhere for about $100 was suggested for now. Nice guys. I really appreciated their honesty and great customer service!”
“I went in today with the plan to switch from Android t iPhone. I read the reviews and one stood out about Julio and Andres. Lucky me, they both were working today. I saw Julio and said you’re the man I’d like to help me please. I saw a review that said you’re great. Well, that review is certainly correct. Julio was so patient and kind in helping get data transferred. As we all know, this takes time. Two and half hours in store but it was a great customer service experience. The entire staff was welcoming the moment I walked in. I highly recommend these two employees and this location.”
“I just finished a 3-Day Zoom training from the office and had great internet the entire time, despite the fact it was during a hurricane. Thank you for the great service!”
“I went in to pay a bill and ended up switching services and buying a new phone. THe Motorola razr. I love it and I was able to purchase the phone and a new tablet for under $100. I was due for upgrades... But the customer service personnel took care of me and went above expectations!!! Check it out for your self!!!!”
“(Translated by Google) They treated me VERY WELL, They fixed my problem in a very short time, Excellent Service, Thank you very much !!!!(Original)Me Atendieron MUY BIEN, Me Arreglaron Mi Problema en Muy Poco Tiempo, Excelente Servicio, Muchas Gracias!!!!”
“This was hands down the best phone experience I’ve had. Jay was extremely helpful and knowledgeable and offered great tips that I will definitely use moving forward.
He even offered great advice on moving my company cell number to my new personal phone.
Thank you Jay! ?”
“Just moved from North Carolina for my business and I had an awful experience with AT&T. I gave this store (Verizon) a call and told an employee, Tyson, my situation. At this location he was amazing to work with getting me setup for my business. He made sure I was in and out, but most importantly did everything the right way. If y’all need anything, ask for Tyson. He was awesome to work with and made this process as smooth as possible. Thanks again Tyson and wish ya the best!”
“I had a fantastic experience at Xfinity today, all thanks to Mike. His customer service is absolutely top-notch! I was dreading a long wait, but he got me in and out so quickly. Even with the fast service, he didn't rush the process—he took the time to be very informative and walked me through exactly what I needed. It’s rare to find someone who is both this efficient and helpful. Five stars!”
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“David was our first contact at Verizon and truly took care of my family with transitioning from T-mobile to Verizon. He took his time, was very patient, and was understanding of finding the best plan and deals for us. His customer service is remarkable!
Leah also helped us with the transition and is one of the best multitaskers I’ve ever seen. No matter the length of time needed to resolve an issue with my phone going straight to voicemail due to T-mobile holding my phone number, her patience never wavered. She displays such a caring personality to all those she services.
Jayden is another associate who goes above and beyond. He is so easy to talk to and always has a smile. He helped troubleshoot my phone issue, along with helping out his peers. Made me feel like part of the Verizon family.
I also worked with DeShawn who has such a fun, energetic personality. He did not want me to leave the store until my phone issue was resolved. He never gave up and I left the store feeling satisfied.
Last but not least, Geo was always on the sidelines to help support us and the team. He is a stellar manager. I can’t say enough about this store. I am so grateful to live in such proximity to this store, but even if I didn’t, I would drive miles to go to this particular store!”