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February 2024 by Marisa Campbell
Neil Mathur very processional took us right in. Quick and efficient. We will be back next season!
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March 2023 by David Rawson
The tax prep person was very good, reminds me of DUDE in the Big Lebowski!However, OVER $580 FOR TAX PREP IS OUTRAGIOUS!!! And yes, you can rest assured I WILL NOT BE BACK--EVER!!!
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March 2022 by Carmen Tirado
She did a good job and they was very friendly and helpful
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March 2022 by Frederick Pfaff
Everything was good ?
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April 2021 by Angel Rodriguez
I had a complicated tax situation and was missing forms but Anthony was very helpful and patient with me while I pulled up the information we needed on my phone.
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February 2020 by James Gadomski
My tax expert seemed unsure of himself and i never received my Walmart gift card
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April 2019 by William B.
I stopped at this location for some help printing a single page document willing to pay to have it done. The lady has a printer and I could send email to her, she just refused to help me because she didn't feel like it. She had no customers. I will not use this company for any future problems at all. They don't care about people.
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April 2017 by aaron hutchinson
Horrible. Arrived 15 mina prior for my appointment and they had taken someone else and didnt finish an half hour later. What point is there to setting an appointment. If you cant honor the time.
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March 2017 by Ryan Bradley
Could not even handle the very simplest of returns causing me to have to do an amended return. Possibly even racist as the preparer would not give us our child tax credit due to the fact that my wife is not from here. I was told that since my wife is only a Permanent Resident and not a full citizen that we are not allowed the credit for having a child (wrong). After receiving this return and explanation I called back and she doubled down on this. It felt wrong but I figured she was a professional and so the return was sent in like that. I still felt bad about it so I talked to another person at the same location with the same result. I then tried the online complaint option. I got a terrible response of "just go back to the location if you think it was wrong"(already tried that). No effort to help. Just try to send me back to the location where both of the employees already screwed me over. Finally after a month or two I still couldn't get it off my mind and finally found a way to get to a manager at this company. She had to be pushed but eventually did actually take the time to look at my return and see it was totally wrong and prepared an amended return. At that point I was told "all you have to do now is go back to the location with your wife and sign your amended return". I get there and I am coldly handed my return and told to send it in myself. Big mistake to switch from H&R block this year. They are both WAY WAY overpriced but at least H&R knows a basic 1040 with w2s and no itemization. I wonder how many Permanent Residents have been hurt by this company.
