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March 2024 by c stats
This HP office is in a Fort Myers Walmart, Be advised thereare good and not so good people in this tax business.Unfortunately, you've heard and read all these horror stories. Mine is basically the same as yours so no sense explaining it's the same old story.In the retail business they call it bait and switch. Advertise a low price and when you get there it's justnot going to work for you. It could be a car or a mattress or whatever, YOUR STUCK!! You need to upgrade because you didn't read the fine print or ask the right questions.Be prepared, have your forms in order, get the pricebefore they start the work. If they won't give you a price GO ELSEWHERE. Expect errors, get copies before you leave otherwise you'll most likely be overcharged later. It's a buyer beware situation, read the reviews. good and bad. I learned the hard way. My own fault and it won't happen again. Extra thanks toall of you honest hard workers, Your out there it's justhard to find you.
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March 2024 by Natalie Wedderburn
Sapna is wonderful. We’ve used her two years now and we love her! She’s knowledgeable and friendly!
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January 2024 by Bruce Waldee
Sapna mathur was so great. Very kind and professional. I would recommend her to all my friends and family.
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January 2024 by Katy
My appt was scheduled online for 10am no one is even here! Goggle time says they open but paper says 1030! Get it together
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February 2023 by Gerardo Tomas
Mrs Louise She’s an awesome person I’ve been doing my taxes with her nearly 6 years were basically part family with her she’s amazing of what she does thanks ?
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February 2023 by Theresa Duarte
I have used them for about 6 years now and never have any issues. They are so helpful with understanding everything and willing to answer any questions you may have.
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February 2023 by Jose Castillo
I've been with Ms Lewis for 10 years doing my taxes. I love the way she attends us every year. She's always doing her work fabulous. She's really intelligent. I will continue to go to her every year. Thank you very much very Happy !!
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February 2023 by Jackson Hewitt
Louise is really friendly and relatable. She made what typically is a stressful situation doing taxes seem easy and laid back. We'll start coming to Jackson Hewitt and Louise from now on.
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February 2023 by sabrina cody
Today I came in very nervous and uneducated on my tax experience and was greeted by Louise who sat me down and went over the full process of filing my taxes explained step by step the process as she was doing them she gave me undivided attention and treated me with nothing but respect I left very happy with the service she provided to and for me her customer service was exceptional and I even got a refund way to go Louise your the best
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May 2022 by Shaman Mama Bright Moon
I've been a customer for years now, even before I moved to Florida, I had only one bad experience in the past, that worker didn't know what she was doing?. Lastly I feel as though Jackson Hewitt made a bad choice in partnering up with Serve, who is also in partnership with American Express, Serve is making both entities look bad, because I been looking for my permanent card from SERVE for months, and still have not received it and this has been going on since January ?, Jackson Hewitt and American Express should cut all tides with Serve, because they are a fraud, and they're taking money off my card?. I will continue to be a customer of Jackson Hewitt, just won't be using they're third party vendor, when it comes to how I receive my money, that's for sure. DO NOT GET THAT SERVE CARD, you will be sorry you did!!!!
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April 2022 by Lorenza McIntyre
Jackson Hewitt is a really bad tax service company, never before have I had to wait three months for my tax payment and I still don't have it, and when I try to call Jackson Hewitt they won't answer or return my call.
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April 2022 by Bryan Wilson
Great experience. They took only 30 minutes to complete my taxes and were helpful and skilled. Been using JH for 10 + years now. Highly recommended.
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April 2022 by Anthony Alessi
Fast, reliable and knowledgeable. Cheaper than most CPAs and H&R Block. I highly recommend Louise and her team!
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April 2022 by Cecelia Paterson
So easy and they always get me the most back and do the taxes correctly. All of them are so so nice . Will never go anywhere else
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March 2022 by Natalia Robbins
Sapna prepared my taxes for a few years. She is extremely nice, professional and knowledgeable. She helped me get my taxes done quickly and cared to double check the work. I would highly recommend entrusting her with any of your needs.