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June 2024 by Ivelisse Pérez
I appreciate all your help. The assistant was very friendly. Regardless of the rain, he did his best. The owner was very generous. I appreciate all your help. I would return another time. I speak little English and they were very friendly. Thanks again. Many blessings in your business.
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June 2024 by lark cochran
The problem I have with what work they did for me. Was he quoted me a $400 price? And then when I come to get the trailer, it's almost $700 now. Had he called me, I would have told him not to do the work, but he never even called me bad customer service. I would never recommend them again, simply because they're not very professional with the way they handle their client.
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May 2024 by Christopher Lanty
They had the hard to find trailer tire I needed. And unlike most Florida businesses they were closing in 30 minutes but I was 50 minutes (plus traffic away) they stayed open for ne. The owner (and small child) waited for me and gave me a discount. Actual great customer service in Florida!!!
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May 2024 by fernando caceres
Hitch on civic sport
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April 2024 by R Florea
Jones did a very clean installation of an Ecohitch and handled all aspects w integrity and honesty. Was very straightforward about costs and alternatives.
Very exceptional business! Definitely recommend them.
This was on a 2021 Toyota Sienna Hybrid and very well done.
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February 2024 by Miss on
barely no one works there
Bad people
takes forever
Messed up the paint on my trailer
messed up my trailer axle
is literally a scam
would not recommend!!
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February 2024 by Reinaldo Gonzalez
Great service
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February 2024 by Mike Blasen
It is not there does not exist spent a half an hour backtracking trying to find a place no signage The address that Google sent me to is not an exact match there is no business to be found.
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October 2023 by Kevin Smith
Had them install a hitch in my Honda hrv. Paid half up front so they could order. 5 days later installed. I hard to buy a new pin and ball but it all worked out cheaper than letting uhaul do it plus while i was waiting someguy ran his trailer into a telephone pole. Kinda funny got a laugh there made the time go faster quoted 1 hr installer did it in 30 mins still got charged an hr but i didn't say anything i was just happy to have it done quickly.Go here instead of Uhaul.
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October 2023 by David McQueen
Friendly hard working people, I could not find my trailer parts anywhere in town but they had them and at a reasonable price. Looking forward to doing business with them again.
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September 2023 by Toni Ferratti
I’ve been dealing with jones for several years from boat trailers to equipment trailers there service has always been great I would definitely recommend them for all/any trailer needs
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July 2023 by Tim Carson
There was nothing wrong with the work, in fact that was done well and quickly. The installer was great and very helpful. If it was only the installer then 5 stars. The issue was the price. I was calling around getting prices for a brake box for my new truck and they quoted me $250 on the phone. I got cheaper quotes elsewhere but decided to go with them because they had a 4.9 star rating. I got there, they installed it and told me the bill was $364. When I said what happened to $250, the woman who admitted she gave me the quote said: "well that's what we tell everybody and that doesn't include labor." When I complained, a gentleman who I assume was the owner told me it was just higher because of taxes and that nobody ever expect taxes. I assured him I expected to pay tax on the $250. After a few uncomfortable minutes he took $45 off the labor and I ended up paying 280+ tax. I paid the higher cost because I didn't have a written quote to verify what I was told which is my own fault. Lesson relearned. Always get it in writing and don't trust anyone to keep their word. So I would suggest before you do business with these folks, you insist on a written quote because what they tell you verbally isn't reliable.
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July 2023 by A T O
I am so surprised by all these reviews, fake or friends reviews?!. I asked for estimate for installation of trailer hitch and wire work accordingly. They said labor is $140 and took awhile and came up with the estimate, which is $1100!!!!! For my car, trailer hinch and wire connector with hardness (parts) total would be approximately $200-250, plus labor $140 = $1100??? Or less than $400. So fake reviews! Only reason I asked for estimate was because of those reviews. I felt like that I am in the third world country and everyone is trying to rob me off.
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July 2023 by Tim C.
There was nothing wrong with the work, in fact that was done well and quickly. The installer was great and very helpful. If it was only the installer then 5 stars. The issue was the price. I was calling around getting prices for a brake box for my new truck and they quoted me $250 on the phone. I got cheaper quotes elsewhere but decided to go with them because they had a 4.9 star rating. I got there, they installed it and told me the bill was $364. When I said what happened to $250, the woman who admitted she gave me the quote said: "well that's what we tell everybody and that doesn't include labor." When I complained, a gentleman who I assume was the owner told me it was just higher because of taxes and that nobody ever expect taxes. I assured him I expected to pay tax on the $250. After a few uncomfortable minutes he took $45 off the labor and I ended up paying 280+ tax. I paid the higher cost because I didn't have a written quote,to verify what I was told which is my own fault. Lesson relearned. Always get it in writing and don't trust anyone to keep their word. So I would suggest before you do business with these folks, you insist on a written quote because what they tell you verbally isn't reliable.
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June 2023 by Heather North coast nacho
Very good service here. Had a problem with our break booster in the middle of pulling our rv to Ohio, they had us back on the road in no time.
