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December 2023 by Bill W.
Very frustrated with Labcorp at Walgreens 10672 Colonial Blvd, Ft Myers. Scheduled an appointment on-line for Fri 12/22/23 at 2:00PM. I left work early and arrived at 1:45. I checked in on-line (on-site, in the parking lot) as instructed, received a conformation with instructions that they would text me when they were ready for me. At 2:40, I went inside and sat in the waiting area only to learn after 15 minutes, that the lab tech never came in that day, "she called in sick". However, Labcorp allowed me to schedule the appointment the same day, and when I checked in, replied for me to wait in my car and they would notify me when I could come in for my lab work. Waisted day..... Fast forward to today, Tue 12/26/23. I went on line, same facility and scheduled another appointment for 2:00pm. I arrived a little before 2:00, checked in and received a reply to wait in my car and I would be sent a text when they were ready. At 2:20 after not hearing from Labcorp, I went inside. I asked the pharmacist if there was anyone working for LabCorp today and was told there was earlier but they hadn't seen them for a while. I looked for notes on the door and found none. I knocked on the lab door and got no reply so I sat down in the waiting area for about 5 minutes and decided to leave, thinking maybe the Tech did not come in again. I had an appointment with my alarm company at 2:40 so I went home after waiting another afternoon, At 2:35, after I was on the way to meet my alarm technician, I received a text that they were ready for me. I called corporate 1-800-222-7566 and filed a complaint, lets see if anything is done about it. I doubt it.......
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November 2023 by Ana Vargas
Bad customer service rude people
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October 2023 by John Mathieu
Place is clean, convenient, and the staff was excellent. Never a wait there.
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October 2023 by Gary L.
I have never had such a bad experience at this lab corp location. The woman was so rude and disrespectful to me. I have visited this lab several times over the last several years and never had a problem. This woman should never deal with patients or the public. There was no excuse for her attitude. She may have been having a bad day but you don't take it out on customers. My only response to her rudeness was "Wow". I certainly wanted to say more but I am a polite, respectful person. I WILL NEVER go back to this location.
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August 2023 by Judy Meyers
Cleanest Lab in this county. Staff are professional and courteous.I love to wait in my car until I am called.
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June 2023 by Cruzin’
Every time I use this location for bloodwork, the tech is professional, friendly, and efficient. The site is clean and orderly. In & Out, every time.Note: don’t trust the online check-in process, sometimes the kiosks inside are down.
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May 2023 by Wayne Skala
The best of the best. Quick Efficient and I never feel the Blood Draw needle. I will never go anywhere else.
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April 2023 by Bill Branzell
They refused to to the test because the date on the orders said on or around 5/3. Lab person said she could only do it on 5/3. Quest here we come.
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April 2023 by Lorelei King
Easy appointment on line and easy check in. Staff unfriendly and annoyed with questions. The tape came off easily with way too much guaze. Ridiculous. The check in devices should be cleaned by staff. Very dirty. They provide wipes but you have to really look for them to even know they're there. A germ transmitter for sure.
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March 2023 by Celeste Underwood
Fast, easy, wonderful staff
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March 2021 by Helen Watford-Sanders
The staff was very friendly. I was disappointed though because I was advised my insurance wasn't accepted. I'm confused because the beginning of February I had no issues with the same insurance.
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March 2021 by Donna Dorson
So highly recommend. Went yesterday for bloodwork. Great customer service, cleanliness and professional.
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March 2020 by Bob McLean
Very good facility. Maida and Irish were great. Easy and professional check in and service.
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March 2020 by Randy D.
I had to get a couple of blood tests and walked in and found the LabCorp. I asked if I could get my labs done there. I did not notice the clock at the time, but when I was seated I noticed that it was 3:03. They close at 3:00. I apologized, and the lab tech said it was no problem. She finished the lab work with a thank you and a smile. I was impressed at the professionalism and her going the extra mile to address me, a last-second customer. Well done! my wife has also been to this LabCorp and highly praised their service as well.