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February 2024 by Brett Howard
The store was much cleaner than the other stores in the area. Disappointed with the customer service. Lots of staff, had to ask for help, appeared to me to only provide the minimum and didn't make sure we got what we were looking for. My wife needed assistance in the paint area on a brush selection, no one helped her. We approached self check out, 2 employees were visiting right in the middle, had to walk between them, Felt like we were not even there, we were not acknowledged until we were done and interacted with the receipt checker, she was very friendly and talkative.
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February 2024 by Ryan
Do not buy any holiday items. If anything is wrong with a holiday item Lowe’s except no returns after the holiday has passed.Bought GE Christmas lights that stopped working and now I’m stuck with them.
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January 2024 by Kenneth Davis
Typical Lowe's store in that it is clean and nicely stocked, and the aisles are plenty wide. The parking lot was crowded, and it can be a little awkward getting in and out of this place due to the store being located at the intersection of two major roads. All in all, a good visit.
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January 2024 by David
I love Lowe's but this store has very poor customer service and their inventory is always wrong. Don't waste your time here, it's worth it to drive somewhere else.
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January 2024 by Mark Schneider
Remodeled my home and made several big purchases. Every aspect was a clown show. Ordered carpet, they showed up with the wrong carpet and then argued with me after I showed them the contract. Then stated they would put a rush on it, that rush was they forgot to reorder, then when they ordered it they said I put the wrong address (which they already were at my home) and had to reorder again. When they rescheduled they didn’t show up until 3 hours late without a call, then argued with me stating it was the same carpet. That is just the carpet purcahse. The cabinet design team is a joke, they f’ed up several other orders. A few team members are great, but most are Neanderthals, starting with their management team. Go to Home Depot, that is why Lowes parking lot is empty compared to HD.
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January 2024 by kimmo
FIFI in the paint department gave us the BEST customer service today. She was stocking on the top shelf saw us looking around came down off the lift greeted us asked if we needed help. That’s GREAT customer service she was friendly and knowledgeable. I appreciate great customer service, these days it’s hard to come by. FIFI is a keeper Lowes is lucky to have her!!! Keep up the great job FIFI.All to often we come in here and seldom do the employees greet customers or ask we need help.Way to go FIFI.Fondly, KimL
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January 2024 by Erik
Awful !!! SO SLOW !!!They’ve shut down all person to person checkout lanes except 1 lonely person in the lumber / Pro section.Checking out has GROUND TO A HALT !!there…5-10 people in line trying to get supplies, but must spend 30 minutes.
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January 2024 by Mary Krebs
Today there were a lot of people standing around doing nothing ?
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January 2024 by Andrew Zebroski
PLEASE ANSWER YOUR PHONE!!!!
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January 2024 by G M
I've been sitting here at the key machine for over 15 minutes. I have hit the button multiple times to no avail... approached a Lowes employee by the name of Wilfred. I asked him nicely to make me a key and he huffs like I was bothering him, he told me " I can't t do it I am in the middle of inventory. " I have worked retail and customer service all of my life and thats very unprofessional... I would evaluate your customer service skills because it's very unprofessional.... it's like telling table that's waiting on steak sauce to eat there steak and never return.... finally get someone to get the key made and you don't have the key in stock. HoMe depot is the only way to go steer far from this store...
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January 2024 by Jayda Pagan
This place is horrible, I went into the lowe’s pro line which only had one employee working and the line was long. another employee came and instead of helping the next guest in line he took a person who just walked up to him while all of us been waiting for 10 minutes, I left the line because it was beyond ridiculous, went to self checkout hoping it would be easier, nope! Only 4 stations open with one person working with the line to the back of the store, Someone left something in the cart so i tried deleting had to wait for an associate to scan their code that took 10 minutes also. This place needs new managers. it was beyond ridiculous.
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January 2024 by Joseph Long
I've gotten materials delivered to jobs and they've never gotten the order right, not one time. Half of the product they deliver is trashed. Ask an employee where anything is in the store and they'll send you to the opposite end of the store, not because they themselves are incompetent but because Lowe's managers and supervisors are incompetent and don't know how to train, don't know how to organize, don't know how to talk to people, etc.., and so their employees follow along because that's what's taught.
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January 2024 by L Miller
At 915 am could not shop the light bulb aisle because this employee was on a lift, shut down half the aisle and never thought to come down and help us. No other employee in sight. Since this guy was in his 80s you think he would have a spotter.Had to go to Home Depot across the street.
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January 2024 by Howard B
Wide isles and the staff knows where everything is located.12/9/2023. Once again the staff was able to direct me to the exact shelf where the product was that I was looking for. They know their store.
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January 2024 by Sandy Tucker
Can't get much help here
