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October 2023 by abraham marti
I came to this store, the employee wanted me to pay for mandatory accessories and insurance, each device was going to be $280 . She said if i didn't get the accessories and insurance she wont sell it to me.. really disappointed how she was treating costumer , she call the owner and the owner said that the price is right even though is free on the metropcs website..
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April 2023 by Requesting Mayday
Brought my unlocked phone to be activated. Gentleman who helped me was friendly and very helpful. The store looked clean and I was happy with my visit.
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April 2023 by Leonard
No help they had one employee who gave me a phone to call support and couldn't or wouldn't access my account no reason to come back
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March 2023 by Carlos Poroj
No free. I paid 200 for a phone with new line!!!! Not good
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October 2022 by Candace Bradshaw
Big help
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April 2022 by kimpaul cypres
My experience from T-Mobile was great good service
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December 2021 by Ms.C Miller
Quick and great customer service
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January 2021 by Venus Mantovani
This message is for the Manager of the METRO PCS.Maigret has helped me a lot in the past since I am not pc savvy.Today Maigret has again helped me connect back to the world...She has the best quality needed to represent this company.Indeed MAIGRET IS THE BEST.Do keep her she is an asset.From a satisfied customer...Venus
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January 2021 by Miguel . Azcuy
Very clean store. Outstanding customer service.Fast and easy transaction.Maigré patiently showed all the phones and helped me to make the right choice.Highly recommended.
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October 2020 by Tim Fulcher
This store sold me what they say is insurance for 4 phones that's $20 a month extra I have been paying for almost a year. Come to find out I had to file a claim for 2 of my phones thinking I had insurance which I had been paying because they are selling this security bundle as insurance which actually isn't insurance at all. My claim was denied and now basically screwed because of the either lack of knowledge of the product they are selling or just robbing there customer's so they can make a extra commission on the extras they sell I'm not sure! But all I know is they have wasted my time basically they have stole money from me because of not having insurance that I was told I had and even reassured me that I had 3 times by me going back in the store and asking the lady that was in the store. They are the worst! And should be shut down! I am now trying to get this resolved and next will be the Better Business Bureau from misleading there customer's and selling false product to me!
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December 2019 by Holli D.
Walked in to purchase 2 new iPhone 11's today. We were not greeted nor acknowledged. We stood there for about 5 minutes in plain view of customer service reps who were helping other people and only speaking Spanish. Finally walked out unacknowledged. $2,000+ sale lost to T-Mobile corporate store down the street.
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October 2019 by Cassie Rizzo
Went into store and was not even greeted lady named marias was extremely disrespectful at this location will never come in here again !!!!
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September 2018 by Dzemila B
Terrible service. Went to go pay my bill and I ended up waiting 30 mins while the employee catered to one customer. 3 more customers came in and left. No apology or anything. I went up to the counter to ask a a question and the employee just put her hand up and started speaking in Spanish . Turns out she doesn't even speak English. Don't go to this store. You'll just waste your time and become frustrated.
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September 2018 by Crystal Marchent
Lied to me about a phone i asked about so i bought it and then told me 2 days later i couldnt return the phone and admitted about certain problems people were having with the phone. I definitely wouldnt recommend going to this location.
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September 2018 by Justin Tomlinson
Seriously they would not take quarters to pay a phone bill it was three dollars in quarters which was the charge that they gave me because they're just an authorized dealer. Thank goodness there was a lady in line with a kind heart to help me out my situation.
