Once Upon A Child Fort Myers is a well-organized and clean store that specializes in buying and selling gently used children's items. Customers appreciate the store's wonderful selection and affordable prices, often choosing it as their primary source for kids' clothing. The staff is generally helpful and friendly, with some reviewers highlighting the positive experiences with specific employees. However, there are some concerns regarding the safety of certain products sold at the store. One customer expressed worry after discovering that a bassinet purchased there was missing crucial straps, making it unsafe for infants. This incident raised alarms about the importance of thoroughly inspecting second-hand baby items before purchase. Despite this issue, many customers report satisfaction with their clothing purchases and commend the store for its overall great customer service. The store operates by accepting items only in plastic bins and takes a couple of days to process these items, ensuring only quality products are available. While some staff may come off as serious, the overall atmosphere is friendly, making it a popular destination for parents looking for both new and gently used children's products.
Everything is nice and organized Saff very friendly
April 2026
Nice store. They help in making children more affordable, lol.
October 2025
My expectant daughter and I came in yesterday and absolutely love your store! What an amazing selection! Please give your staff Gabby, Layla and Taylor a high five!! Gabby was so helpful, and all 3 had beautiful smiles! Thank you for bringing a ray of sunshine to our day! We will be back!