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April 2024 by MP3-Lissy
I love this little store, you find a lot of baby things at a good price.
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March 2024 by Maeve Dempsey
I sold a large bag of clothes to them. They bought the top of a swimsuit but not the bottom so now I can’t give the swimsuit to someone else or reuse the swimsuit for future kids. The swimsuit was in perfect condition maybe worn twice. They also bought the top to a matching outfit and not the bottom. You can use this location but go through everything they give back to you before you let them take your stuff.
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March 2024 by Lauren Schill
Sold to this store for the first time. I know how many items I started with and there were 10 items unaccounted for when I got my bin back. Not impressed with this. Also found girl who gave me my offer to be quite unfriendly.
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March 2024 by Yailin Padron
Excellent ?
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February 2024 by Argenis Blanco (Argenius)
The store have all. Buy or sale. You see.
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February 2024 by Marissa Knudson
So with being pregnant back to back as a first time mom I've been to this store multiple times. Finally decided to read some online reviews because I needed to know if it was just me everytime. EVERYTIME! I walk away disappointed with the amount they offer especially when the items are name brand and excellent condition. Not just clothes ...but carriers bassinets toys etc. More then disappointed. I totally understand why people would rather donate. We need something better !
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January 2024 by Sam Fontana
The store itself is pretty well organized and usually has a lot of great stuff. I love shopping there. My issue is selling there. The ladies who handle the selling side are always extremely rude. I’ve had terrible experiences 5+ times selling items. And not because I was selling junk (they usually buy most of my items). They were just plain old rude with terrible customer service and I will no longer sell baby items there.
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January 2024 by Melissa Mis
Very rude employees, I won’t be back. Maybe a different location would be better but my experience there the two times I went in was awful. Just a heads up for people. Buy what you need but avoid communication if you can.
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December 2023 by Yeni ROD
Great store
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November 2023 by Trevonna Nance
I wouldn’t recommend this location in particular. I have never visit the Naples location or any other except for the Fort Myers location. I have a 5 year old daughter and has always brought her old clothes, toys and even shoes in for the past few year to this store. Well they use to be located on Cleveland and moved to this location, yesterday I called because it had been days gone by and nobody contacted me regarding my order for pick up, after I was told I would get a call regarding pick up since it was a Saturday when I dropped off my things I never got a call so I decided to call. A women by the name of “Lisa” answered the phone and I informed her and right away she was rude and nasty to me during the phone call, I ignored it and simply just thought maybe she was having a bad day or whatever the case maybe. I than went into the store to pick up my cash and to drop off more items I had and wanted to Sale to them, from the moment me and my sister walked into the store I could see the attitude all over her face. She wasn’t friendly at all… no smile, no hello how are you.. anything. Just nasty. I still proceeded to sign the forms to leave my daughters things there to sale just simply trying to give things the benefit of the doubt. I came in with my things in a plastic bag as they have informed me that everything needs to be in a bag, bin or tote. Lisa goes to say with a nasty attitude “Next time you need to bring a different type of bag or we won’t accept your things”. I went on to tell her well I didn’t know it was a particular bag, but I would do so for next time no problem. She pointed down to direct me to the next counter dismissing me without a word to go and pick up my cash so I went to the next counter where there was another women that help take care of me I asked her a few questions and quickly Lisa interrupted again this time just simply being nasty and rude, shortly later I decided to take the bag of things I brought in BACK and not sale to them. I wouldn’t recommend this location to shop or sale. The women Lisa was a nightmare. Another employee there told me the manager was “Amanda” there was no manager on the shift when I went in. I left a phone call to speak with the Owner because someone needs to know if this and how this cooperation is being ran. I’m sure if she was that way with me other Mother’s has experienced this as well. Just unbelievable a total nightmare.
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November 2023 by Stephanie Rivera
Love this place I buy most of all my kids stuff from here and I can always sell back to them Always great customer service
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November 2023 by Francis Michelle Contreras
I cannot say that all the staff is unfriendly but there is one employee that I cannot understand why she works at a kid store. My child was playing with a toy and she was going to pick it up and I told her not to worry my child is playing with it and she didn't even let me finish my sentence and she rudely says well are you going to buy it? She is not friendly and she makes it known. Her initials are CS if I knew her complete name it would be exposed here because she should find another job not one where kids are involved. My toddler did a quick cry when we took his toy away to be scanned by CS the cashier and she's looking at my kid disgusted and takes even longer to scan the toy and give it back.. She didn't even hand me my clothes I bought, she left it close to the cashier and went on with her life. Like really get some manners. I would understand if she were a teenager but she's a grown women. I felt very discriminated against because other kids were playing with toys and no one was said anything to and they did not purchase the toys. I don't care to be apologized to but literally takes nothing to be nice to a person that has done nothing to you. THE FUNNY PART IS she written on the back of her shirt be kind we are doing our best.......Luckily another employee there was at least nice enough to offer her help with taking the clothes I bought to the car.
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November 2023 by Teresa Woodard
Always friendly people ready to help their customers find what they need and the prices are affordable and the store is always neat and clean ?
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October 2023 by Rebecca and Jeff Gordy
Let me start off by saying I've never had an issue with this store. But now I have some concerns of items I've purchased from here. We purchased a bassinet from this exact location. My son used it till he outgrew it. We decided to sell it back to this store after purchasing a different one for our new baby. It turns out we were unable to sell it back because it's missing straps at the bottom of the bassinet. One of the girls in the store said it makes it unsafe for an infant to use. They then said they could be liable if something happened. Thank God my son was never injured using this bassinet that they sold without the bottom straps. So this store sold us an unsafe product then they were basically like, "Sorry, consider your kid lucky." So I encourage all mom's looking to buy second hand baby products to make sure you inspect the product like crazy. Make sure you're not purchasing something unsafe from this store, or any second-hand baby store for that matter.Everything else we've bought like clothes are good.
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August 2023 by Danni
First off the employees aren’t too friendly. I have been there a couple times and I try to give them a chance but this place keeps proving to me that I shouldn’t. About two weeks ago I walk in to drop off a bin of clothes and it was crazy with mountains and mountains of other peoples clothing just lying there. I mean I’ve never seen it that busy where you just leave peoples items on the ground where other people could take them. Plus I know they aren’t watching it either. Every store has different rules as to what to put your items in as well. First time I went to the fort myers location they told me next time to bring a basket or bin in. No bags…. I’m like I was just at a different location and they didn’t tell me that I couldn’t…!??? She’s like every store has their own rules. I was like well alrighty then lady. Just very rude the way they come off and each person sells at different prices there. Not very fair. If you’re missing an object on a toy or if you don’t have all the parts they won’t take it. If you need help carrying big items into the store to sell, good luck because they don’t open the door or carry anything in for you. When I was pregnant and had another baby in the stroller I had to open the door put the item inside then pull the stroller through the door meanwhile they’re just staring at you.. then get my items off the ground and finally drag them to the counter… just horrible customer service. If you see someone that needs help, HELP!
