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April 2024 by Anyelic Cabrera
I love the attention especially from Amanda del Toro, she is super friendly and makes your experience special
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March 2024 by Janie
Amazing team of experts!
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March 2024 by Heather Calef
Just like the other reviews - we were also ignored while waiting in the store. When someone finally acknowledged me, I was told if I wanted my bracelets cleaned I would have to leave my bracelets and come back several days later to pick them up. Awful customer service.
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March 2024 by Alexis Reynolds
Maria and the Manager were a pleasure to work with. So kind and helpful!
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January 2024 by Liliana Maisonet
Bought charms and bracelet during holidays , bracelet broke after 2 days of purchase ! Go to the store they tell me they no longer have that bracelet available and asked me to call consumers affairs which I did and they said only the store can exchange for new one or work with me to get me a new bracelet ! So now here I am , charms no bracelet ! Manager doesn’t show face , I asked to speak to manager the employee went in the back and came back with just a hand written note to call consumers affairs . This had been the worst experience of my life .
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December 2023 by Lavonda Williams
I went to this location to get a couple bracelets cleaned and to purchase more items. And was told they don’t do cleaning this month because it’s Christmas I have never heard that all my years of coming to Pandora and I just got another item cleaned a few days ago at the west palm location. These workers at this location is lazy and every month they have an excuse of why they not doing cleaning. Because of that they missed out on a big purchase I will drive 2 hours out to another location. This store will be going down if they don’t get it together. I wish I didn’t have to leave a star because the rating is negative 0.
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December 2023 by Adamaris Rodas
horrible customer service and rude employee went today around 8:30 I was just there to ask if they had one ring and if not I would leave and the girl didn’t even let me finish and said they didn’t have time to take me in and that they had a line and the store closed off when the line was 2 families and they were just finishing with one the girl talking to me had such a horrible attitude talking to my mom and basically kicked us out at 8:30
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December 2023 by Pam Slipka
Beautiful. I liked having an organized line.
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October 2023 by Katelyn Beyer
Visit was okay. They just don’t have a lot of size options.
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September 2023 by V i p
Horrible service the manager does not take things serious , the service in general is extremely dissapointing they also discriminate aganist race and age and for little details they disregard and not take a whole situation serious ,they do not take cleanings seriously and lie to costumers that it takes 24 hours but they are just too lazy to do the cleanings , the language barrier is also extremely exhausting and confusing everytime i go to this store I feel extremely dissatissfied and I hate being lied to as a costumer and treated poorly just because of my race and age never go here if u want to be disgusted by how poorly they treat you
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September 2023 by Rosa Parks
I was treated in a horrific manner when approaching a sales person at this location I feel beyond dissapointed the way the sales person and the manager approached my situation about a ring exchange they made things way more difficult than they should I was just trying to exchange a ring and i went to the coconut point location before and they did not help.This store is a waste of time and so are the sales people and the managers had a rude tone and not helpful at all.Truely a waste of time do not go here
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June 2023 by Rezona R
Highly frustrating when you call to get a simple question answered and this place of business NEVER answers their phone no matter what time of day, it always just rings and rings!!! Just terrible when you spend hundres of dollars buying their products and this is the treatment you get, just sick!! Would definitely give zero stars if possible!!!!?
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June 2023 by R xoxo
Highly frustrating when you call to get a simple question answered and this place of business NEVER answers their phone no matter what time of day, it always just rings and rings!!! Just terrible when you spend hundres of dollars buying their products and this is the treatment you get, just sick!! Would definitely give zero stars if possible!!!!?
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June 2023 by Kristin McKeen
Customer service online is terrible and nobody answers the phone at this location so I cannot get an order status update.
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March 2023 by Thea G
Loved the store. Wide selection of jewelry available. And the staff that werved me was extremely helpful.
