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June 2023 by Kat Buechel
Rented via hotwire . Price was spot on , recieved a spotless brand new car , very nice customer service reps , pick up was a breeze and we arrived 10 mins before close , drop off was the same . I will definitely rent more cars in the future from this location !
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March 2023 by Lisa Weeks
No one answers the phone I can call all day everyday I never received my first bill. They did change my card
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December 2022 by Eddie Morales
Truly an awful place and an awful company
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July 2022 by Kim Medeiros
Clean cars and good service. I would rent again.
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June 2022 by joe fortier
What a great experience.Would recommend this place to anyone
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May 2022 by frank harris
If I could give 0 stars I would! The guy at the counter had absolutely no clue what he was doing. Wasted an hour of my time just to tell me, I ran your card once and now I can't run it again. And sent us elsewhere. Pathetic and totally UNPROFESSIONAL. The fact that this store has 3.5 stars blows my mind! It should be .1 stars.
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May 2021 by Theresa Vogel
Worst rental experience I've ever had. I'd give this place a zero if it was an option. The vehicle I was given wasn't even close to what I reserved. I asked for something different as there was no way my family plus suitcases would fit. They refused, told me I should have read the fine print. The car was dirty inside and out. As I waited to pick up my vehicle, I witnessed an employee named Sam treat a gentleman like complete garbage. Horrible customer service, she was disrespectfull and unnecessarily rude to him.
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February 2021 by Jennifer Powell
I had a reservation here but there was no car waiting for me when I arrived and i wouldn't have been able to access one for half an hour. I waited an hour and would have been waiting longer if I didn't cancel my reservation. There is absolutely no reason why I should have been waiting that long. There were ar least three other people in the office waiting for trucks or cars. Do not rent from here.
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May 2020 by Carlos Banegaski
They will overcharged you !! I passed 2 tolls and they charged me 90dollars ! , I placed an online reservation and they gave me a whole different car for a whole different price ! I wouldn’t recommend it
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May 2019 by Omar Cruz
Great service
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April 2019 by Paul T. Buice
Great service and friendly staff.
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March 2019 by Bill Morris
Accepts debit cards conditionally. Amazing customer service. Great for more than renting a van. Located on Fowler St. near downtown Ft. Myers. Easy online selection of vehicles. Receives autos from larger lots at RSW. Will use again in the future.
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March 2019 by Stacey McCombs
Rented moving truck went well
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September 2017 by Jen Strickler
I reserved a car online on 9/8/17 and I called on 9/9/17 to ask questions. The women I spoke with was very rude and refused to help in a time of disaster. When my fiancee called she screamed at him on the phone and told him all cars were gone and she canceled our reservation. Mind you she didn't cancel it because I called the 800 number. I will never ever use this company or recommend them to anyone in the fort Myers/cape Coral area. You shouldn't be screaming at customers, should be helping in a time of need.
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November 2016 by Vinny
Great staff