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February 2024 by Gokul LV
I don’t know why there are so many negative reviews. I went to this center today for a certification and they provided excellent service. The room was easy to find, as soon as I walked into the main building there were signs leading me straight to Pearson Vue.The facility was clean and looked nice. The lady at the front desk and the proctor were both very kind, helpful and professional. The cubicles were spacious, the computer and peripherals worked well, and the chair was a normal cushioned computer chair. For every question, I would highlight and strikeout things on the screen with the mouse and had no issues at all. There were a lot of test takers but we were provided noise canceling headphones which I used during the entirety of the exam and I had zero disturbances. I had a 4 hour exam and it was a very comfortable experience.If you’re planning to take your exam or certification here, don’t worry about those old reviews. You’ll be in good hands!
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January 2024 by Marina Hanna
I went there to take my ESE certification exam about 3 weeks ago. I was scared after I saw the reviews, but everything was amazing, including staff! The only thing is that it took me some time to figure out where the testing center was! The pictures on Google Maps and online pics are not correct. The testing center is in the building that says intro technologies. This building is on the left-hand side, not the right-hand side. So, the place exists, but in a slightly different location than what would Google Maps give you. Good luck, everyone.
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November 2023 by Krystalynn Doria
I was a bit concerned about a recent comment saying the center is closed but it is not! Make sure you are looking at the correct address, it is a suite inside a business center. The center was CLEAN, staff were all AMAZING, and it was a great experience!
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November 2023 by Abby York
I scheduled to take a test here, and I am at the building and this place no longer exists. There is a dancing studio in unit 40 instead. Now I have to figure out why in the world they let me schedule a 150.00 test here when this place is closed and isn’t even here anymore. Absolutely bonkers.
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November 2023 by Lauren S.
I was a little nervous going to this testing center based on some of the reviews, but all the employees working on 10/21/23 were very nice and efficient! I have no complaints ?
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August 2023 by Alex Rivera
All the employees were extremely nice and helpful.
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August 2023 by Brandy D
EDIT: PRAY YOU DO NOT GET PAMELA!Pamela is a miserable winch. There was her and another lady checking in and she was rude to every single person plus the lady that worked with her. She obviously didn’t wanna be there and she was asking for someone to come in to cover her shift. She was so unfriendly. I had pencil markings in my book and she had a pencil in front of her and told me I needed to go outside and erase them when I came on Saturday and took my test they told me not to bring my pencil again because they have pencils. After speaking to numerous man in my field who took the same test they too had issues with Pamela. The day is already stressful enough as this is a major thing to do in your life but to get somebody as miserable as Pamela literally put you in a bad mood and can ruin your test taking.The building and parking lot is nice. Couple of my issues are with the Pearson. One they wouldn’t accept my concealed weapons permit card but would accept a credit card. The guy said because they needed a signature. government issued ID would be it. Lucky I had a credit card in my truck. Secondly, the bathroom. You don’t get breaks. They don’t tell you the bathroom is out the testing school and down the hall way. I was checked in and before I went to sit in computer room I asked to use restroom before and lady gave me an attitude and told me it’s outside and down hall and I’ll have to get checked back in again. Well that should be told specially being it’s a 5 minute trip to use the bathroom. Third, not sure if it changed since May but it’s just said pass on paper it use to give you a precent of passing grade.
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July 2023 by Nangel Ramirez
Customer service and organization is a joke a wish anybody luck who test here
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February 2023 by Ed Wollen
Absolutely Horrible! They purposely hide phone number and email address! Literally no way to contact them ! It's crazy!!!
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September 2022 by Julie Valmorbida
I am so frustrated with this place.If I could choose anywhere else in the world to take this test, this would be the last place I would come. I have an exam scheduled at 8 AM and we’re in the middle of a hurricane warning, this place has zero communication with me. nobody answers the phones (been calling for two days) and I am risking my life to go take this test and show up to a potentially closed location because Pearson Vue doesn’t answer their phone nor email their clients or give them a courtesy warning to say “hey we’re not gonna be open please don’t show up stay home and stay safe”
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December 2021 by Katarzyna - Kat Mendez
I am writing to you as an aspiring PMP candidate that has been studying rigorously for the past 9 months in preparation for my PMP exam. I opted to take the exam from home due to the convenience but it was by the far the worst mistake as it turned out to be a complete nightmare.I was scheduled to take the exam last Tuesday, December 14th, 2021 from my home.. When the exam started the Pearson VUE proctor talked to me through the online portal and told me the ground rules. I started the exam after 10 questions they told me to stop whispering the questions or mumbling which I didn't do. I am 48 year old and I can control my behavior. I always follow rules and procedures. I answered another 5 questions and got a pop out on the screen they they revoked the exam because I was mumbling. It was extremely unethical. The provided me with a case number for a few seconds and I didn't even had time to marked it down when the screen disappeared.I have never cheated on an exam and this experience was by far the worst test taking experience of my life. I am at a loss of words.Two days after reporting the case to PMI, PMI told me that they contacted Pearson VUE and they told them that I was mumbling. I requested recording and I haven't received a respond yet. We pay money to take the exam and we want to be treated right.WARNING FOR FUTURE CANDIDATE: do NOT take the exam from your home.
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November 2021 by irani viana
I am reviewing the 1058-11691 PearsonVUE testing center. I’m done at the gateway Sanibel bank.If I could rate zero stars I would. The older woman at this location who I believe was the manager was extremely rude. I arrived on time and was told I was late and she made me wait while others were being assisted. I had a horrible experience .??
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October 2021 by Fred Kobie
Horrible experience with people working at this facility. Specifically “Guy” was his name.
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August 2021 by Nike lBlitzx
Don't Use the PEARSON online test option, HAd too much trouble getting my PC work with the 1mb UPLOAD AND DOWNLOAD SPEED AND SUPPORT WASN'T ANY HELP IM NEVER USING ANYTHING WITH THE WORD PEARSON IN IT, DEF NOT HAPPY. JUST GOTO A CENTER INSTEAD OF ONLINE MORAL OF THE STORY, Horrible company with terrible rude staff and customer serviceI will be referring all my students and friends to use something with a little more integrity
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May 2021 by Sarah Gonzalez
Everyone was very polite and ot was a simple, easy process.
