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March 2024 by Felix Amechazurra
Hey what happened here . They didn’t leave me to take a shower because I don’t have CDL LICENSE. This is a free country and this is discrimination. I’m a costumer and Federal law, DBPR should break your brains Pilot. I really thought that Pilot it’s a good business, but at this time, but now I feel disappointment and contempt for their behavior towards the customer. Now I prefer to travel more miles if necessary. I wish no one else went through this.
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March 2024 by Linda Lovejoy
I wrote a review a week ago explaining my disappointment. I guess they took it down since it wasn't positive.
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March 2024 by Tim Wiggins
Staff is on another level! Meatloaf to kill for! Showers nice and clean and ready to mess up! Driver’s lounge , laundry, truck wash next door all and all nice place!
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March 2024 by Glen Hand
Great place! Jen, Christina and the rest of the crew are top notch, super friendly and very helpful . One of the cleanest, friendliest Pilots I’ve ever stopped at. Will be my place if choice to stay at again when I’m on my off weekends in that area of FL.
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March 2024 by Adele
Completely different then last time I been here in 2021. Thank you !
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February 2024 by James Dampier
Great customer service here. People were parked in reserved parking that werent supposed to be there maintenance freed up my spot.
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February 2024 by reddogjpn
Excellent service and selection and very clean! I went to store #352 in Fort Meyers while driving for my company and lost the key fob to my personal vehicle. Thankfully, Nick found it and ended up saving me hundreds of dollars and a major headache! Thank you, Nick!
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February 2024 by Artemas Ottem
Absolutely horrible! I move RVs for a living so I don't have a semi truck. I drive a one ton pickup. I don't have a home or anything in Florida to shower at. Every bit of their parking here is a limit 30 minutes or it's reserved parking I was told I could park on the street where it's also got no parking and I can risk the City versus pilot Towing me. At the very least there should be several spaces with no time limit or even a 4-Hour limit which has been done at multiple other pilots.
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February 2024 by JW 1983
This five star review is for the man that cuts hair inside the pilot. By far the most talented individual ever to cut my hair. I've been getting my hair cut on the road for 18 years, this is the best anywhere in this country. 10 starts .
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February 2024 by Alec Diaz
Poor customer service!Visited the store on Saturday, Feb 10th to make a purchase. The item on the shelf had the incorrect price and manager on duty would not honor it. Gave an excuse blaming someone else for the error but did not assist the customer to correct the customers concern. Customer walked out of the store, made no purchase and instead visited a near by competitor to complete a similar purchase. Seems to me, either there was no sense of urgency to handle a simple transaction to make the customer happy or clearly did not care at all.
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February 2024 by David Pau
Very clean showers a nice stuff in this place one of The Best pilot in the union.
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February 2024 by jake ferguson
Use this location for a shower and stay overnight waiting for a load.
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February 2024 by Nick
Staff was great. Clean restrooms . Past reviews seems like a disgruntled past employee. Will be stopping again !
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December 2023 by Eli Williams
Dirty; management is bad; gas pumps aren't serviced regularly; parking lot looks like a post apocalyptic scene with potholes; trucks go missing regularly
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December 2023 by Eli
Rofl. The only reason the reviews are as high as they are is because mangers fill out the random questionnaires. The employees are the only thing worthwhile at this place and they should be praised for having to work under the toxicity of the floundering and ineptitude of the two professional " "managers" at this location. When the gm isn't hiding in subways from angry customers he's antagonized, he'll be busy making sure the office chair doesn't float away. Place is falling apart at the seams; loves travel stop is a couple exits down; its not the greatest place either but at least you wont have to worry about algae falling into your cup from the ice machine. Also try to avoid the surplus of needles, nails, or just holes found in the parking lot at any given time; always an adventure pulling up to this place ?Still dirty.. place went to garage ever since Jeremy left the manager position ?
