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February 2024 by Heidi H.
Only place I grocery shop. Staff is friendly and it's very clean. Try a #pubsub you won't regret it!
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February 2024 by Amber A.
The people that come here treated me and my children like a burden. I don't know what's up with the clientele here but it's pure hatred for little children. My kids are wonderful wel behaved kids. They are not being rude or crazy or being loud but the older people that shop here are seriously the worst people on earth. Fact is, any people who work here should do others a favor and tell customers to behave towards other peoples kids. My kids are NOT A BURDEN AND I WILL NEVER SHOP HERE KNOWING THE TYPE OF PEOPLE WHO COME HERE!!!! I have never had people treat my children so rudely! I have a 1 year old baby and he didn't even make a peep. But yet old people want to be such grouches and trying to tell my kids how to act or not to touch things or to get out of the way. My children even said excuse me to one lady who was shopping down the same aisle as us, and my son said sorry ma'am, she turned around and snarled at him and said. EXUSE ME! I had to snap back at her and say, he said sorry ma'am, are you okay?! What is wrong with you people?! There should be a sign outside this Publix that says be kind to children or don't shop here; this is supposed to be a family friendly shopping store. I cannot believe the treatment we received here! 3 minutes later another couple tried to tell my daughter not to touch her something when I told her to get it off the shelf for me. I said excuse me don't talk to my kids. I'm sick and tired of people trying talk to my kids in so many rude ways. Please have a meeting with the staff letting them know that if customers can't handle other customers families they should probably leave the store and shop at more stuck up places that fit their insanely high rude behavior. They are no better than the snobbiest country club!
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January 2024 by Jarrett M.
Very rude cashiers. The attitude is not appreciated when all I came for was a few things. Just disgusting, if you don't like where you work leave.
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December 2023 by Robert Eppenberger H.
Love Publix Subs and Fried chicken!! Produce is always fresh and a great selection of both wine and beer.
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August 2023 by Ernie L.
I would rate the quality of the store itself and the staff as 4 star... but the produce is awful and never seems to be fresh. You can't place blame on the staff for that issue because they are stuck with what they pull off the delivery trucks. There is no way that that product should have to be thrown away after 2 days in my refrigerator. The problem would seem to be that they receive bulk shipments at off-site warehouse locations and then at some point, redistribute it to zone stores days later. After it gets received in the store, it most likely... gets put into a first in first out rotation there, and may sit for several more days in those refrigerators before it ever get places on the sales floor for customers to purchase. I'll shop Publix for many things, but I'm finished paying high prices for inferior produce that I can't use fast enough... because it was most likely soweeks old when I left the store with it! Looking elsewhere for produce!
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May 2023 by JOHN TENNEY
John at publix stayed late to get me my medicine, the little things count and are amazing thank you for making a tough day better!!!
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April 2023 by Marci N.
Just went there to pick up items to make dinner for tonight. Let me just say this location is a total 180 from the one at Gateway. Larger aisles, knowledgeable staff, the butcher gave me a tutorial on grades of filets . Totally awesome. More items, and staff that was actually involved in assisting customers. Can't believe this a Publix store. Maybe the managers are more involved, but something causes this place to run differently. I guess I'm driving further if I want to shop at Publix.
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March 2023 by Mary Ann S.
Pharmacist made me wait for 45 minutes. I stated that I just came from urgent care, that I was very sick with fever and chills, and I don't have anyone else who can get my medicine. I was the only person waiting, and it still took 45 minutes. I had to get the publix store manager to speak to the pharmacist. If the pharmacist had any sense or regard, he would have shown some compassion. He was the absolute worst, along with his staff.
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February 2023 by wess proctor
Pharmacy tech Ramona was extremely helpful and answered all my questions even though I called right at close. Thank you.
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October 2022 by William M Siemers
Slow service not enough people scheduled only to check out lines open at 12:30 PM. Deli had a huge line not even worth getting in. Employee standing around by customer service desk
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January 2022 by Eric A.
This is my "go to" supermarket for the past 5 years. Store is always clean and shelves organized. Checkout lines are well staffed and wait times short. Baggers fill carts and will take out to your car if you like. Produce section has a fine selection of fresh produce and a visible effort is made to keep it well organized. The deli is good with Boar's Head and Publix cold cuts. Grab-and-go sandwiches as well as to-order are available and quite tasty. A limited but adequate selection of steam table hot foods is available. Full service bakery is available. Publix arguably makes the best Key Lime Pie in SWFL. In-store pharmacy prices are competitive and generally well stocked. My only criticism is with the Seafood Section. It is rather limited but I have never been disappointed with the quality.
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August 2021 by Ernesto L.
I would rate the quality of the store itself and the staff as 4 star... but the produce is awful and never seems to be fresh. You can't place blame on the staff for that issue because they are stuck with what they pull off the delivery trucks. There is no way that that product should have to be thrown away after 2 days in my refrigerator. The problem would seem to be that they receive bulk shipments at off-site warehouse locations and then at some point, redistribute it to zone stores days later. After it gets received in the store, it most likely... gets put into a first in first out rotation there, and may sit for several more days in those refrigerators before it ever get places on the sales floor for customers to purchase. I'll shop Publix for many things, but I'm finished paying high prices for inferior produce that I can't use fast enough... because it was most likely some weeks old when I left the store with it! Looking elsewhere for produce!
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July 2021 by Barbara B.
Frustrated beyond belief trying to find Chicago Style Hot Dog buns for a National Hot Dog Day party this Wednesday. Customer service in one store left me on hold for 40 min. I called your store and was connected to a wonderful man, Lou who listened to my tale of woe and said "no problem when do you want to pick them up?" That's the kind of service Publix provides. One happy customer, Barbara
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February 2021 by Michael L.
Best national grocery chain. Plexiglass and masks at checkout. Cart washing station in front with hand wipes. Extensive list of common prescription drugs offered for free. Awesome BOGO but often difficult and mislabelled.
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February 2021 by Kris Fleishman
Ordered breaded hot and spicy wings. They told me they'd cook them fresh. Over ten minutes of waiting they inform me they forgot to cook them. After thirty minutes of waiting I finally received my wings. When I got back to work I started eating them to discover they weren't even hot and spicy. What a joke.