Publix Super Market at University Crossing is noted for its incredibly helpful, kind, and friendly staff and associates who enhance the shopping experience. The store is described as another one of Publix's perfect stores with perfect management and is praised as a long-standing Florida supermarket. Customers enjoy the wide selection, liking the sushi and noting the high-quality meats, local produce, and sustainably sourced seafood. The business is also commended for prioritizing the hiring of special needs kids. However, some items are not always available, and the store is considered quite limited for specific product offerings like Halal options. A significant criticism involves the pharmacy, where a pharmacist was reported to be dismissive and unaccepting of valid health insurance from Hispanic or Latino customers, forcing them to transfer medications elsewhere. Additionally, the store's public "LGBTQ Friendly" designation was met with disapproval from one reviewer who felt it was an unnecessary political stance.
