Rack Room Shoes has been a trusted footwear retailer for over 95 years, offering a wide selection of shoes for men, women, and children at value prices. The store features many nationally recognized brands along with exclusive options in athletic, comfort, dress, and casual styles, ensuring that every member of the family can find shoes they love. Customers appreciate the variety and the affordability of the shoes, often taking advantage of deals like buy one, get one 50% off, or discounts on each purchase. The shopping experience is generally positive, with well-organized and easy-to-navigate stores. Staff members are described as friendly, knowledgeable, and helpful, always willing to assist customers in finding the right fit and answering questions. Several reviews highlight staff members going above and beyond to provide excellent customer service, making shopping enjoyable and efficient. However, some customers have noted issues with limited stock, especially when asking for specific sizes or styles, and occasionally experienced unhelpful or rude responses from staff. Concerns about the quality of shoes, despite the brand names, were also mentioned, with some feeling that shoes from other stores like Nike, Finish Line, or Foot Action tend to last longer. Additionally, the selection can sometimes feel repetitive, with the same shoes in different colors. Overall, Rack Room Shoes is recognized for its broad selection, competitive deals, and friendly service, making it a popular choice for affordable and stylish footwear.
Tiffany is great! Went above and beyond to help me find the shoe I needed. Very helpful staff and have lots of options!
March 2026
I had a good time here they don't have the biggest selection. Ut I knew exactly what I wanted sis it worked for me *slides and work shoes plus BOGO is always nice!!!
October 2025
Always have BOGOS But one get one half off, nice assortment with clearance in the back
