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September 2023 by Timothy Conley
Have not got my car back yet but this based on my drop off and estimate of repair. Dealt with Juan , and a young girl in the front with glasses , dark hair she is the “glue that holds this place together” . Juan was also very nice and made things seem less stressful. Allstate wasn’t sending the correct paperwork and since the accident wasn’t my fault ,it was up to me and Juan to get this figured out. I was just texted with a due date and I dropped the car off yesterday.I have also used the location on Lehigh , and it is also very good. So far so good.Service: Body & Trim
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July 2023 by mark stasek
Work was done fast and professional. Was kept informed by phone and text daily on the status of my vehicle.
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June 2023 by Cade Greco
This place has been a joke, my wife has had her car brought here after an accident due to it being the only State Farm accepted shop, first they extended the finish date twice and gave no heads up. This car has 40k miles and besides the body work had no issues before going into this shop, now the alignment is more off than it’s ever been, the a.c was not working until we brought it back just for them to keep it all day, refill the ac system and tell us that they touched nothing on the front end, which is a blatant lie, it states right on the receipt they removed parts. Don’t trust anything they say to you about your vehicle.
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June 2023 by Mama bear Maker
This place quoted me and scheduled me for the repairs. My scheduled drop off day was Monday. Had my rental car brought to me when I dropped off my car. Friday I received a call saying that they could not do the repairs. Even though they estimated my repairs, had it all approved through my insurance company, and had my car the entire week. My insurance company informed me that it was covered and to take it somewhere else. What a waste of resources, money and most importantly time.
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June 2023 by Whitney Leline
At first I was upset because the repairs on my vehicle took much longer than expected. 2-3 weeks turned into 6 weeks and the communication wasn’t there. But, when I picked it up, they did do what they could to make up for it, even handling some extra little things on/in my car that needed addressed. Shout out to Juan, he stepped in and was sympathetic and apologetic for the situation. And my car really does look beautiful.They did a good job.Service: Body & Trim
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April 2023 by fred mcfarland
Poor communication and even worse workmanship, Horrible paint job. Took another shop over three weeks to fix everything Service King messed up they had to strip my entire car and start over.Services: Painting
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February 2023 by Bryan Anderson
Excellent service. My vehicle was fixed and returned to me before the date and time promised. The vehicle was clean inside and out. I recommend them.Services: Painting
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February 2023 by Phyllis McClenithan
They have been giving me runaround well over a month. Supposedly ordered new door handle. They won't even return calls and I'm not happy and they know it and obviously don't care
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January 2023 by Gali
Great job with my car after Ian had some scratches...it was perfectly fixed...received texts every day letting me know what is going on is a Plus...customer service provided was A + Thank you!
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January 2023 by Jordan and Bethany Roe
We had such a great experience with Service King. They were very up front about pricing and timing and kept us updated along the way on both things. They delivered exactly what was expected.Services: Painting
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December 2022 by Jean Sparrow
The staff is very knowledgeable and professional. They kept me informed daily of the progress on my vehicle. The quality of work was very good.Services: Body & Trim
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November 2022 by Mary Overstreet
Still using them actually, picked by insurance with Progressive which is whole other nightmare. They have had our truck for 2 months don't return phone calls and give you bs reasons why your truck is not done. If it wasn't taken apart I would take it somewhere else. Don't use this place, they say they are so busy!
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October 2022 by Aileen Artache
They were suppose to do an inspection of the car and letting me know how much it would be to fix it, instead they took parts off of my car and then claiming it was total damage. I drive my car to work, and everywhere else until the shop got it. I personally think it was a scam between the insurance and the shop.Pictures before and afterService: Painting
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October 2022 by Aileen Ramos
They were suppose to do an inspection of the car and letting me know how much it would be to fix it, instead they took parts off of my car and then claiming it was total damage. I drive my car to work, and everywhere else until the shop got it. I personally think it was a scam between the insurance and the shop.Pictures before and afterService: Painting
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September 2022 by Papasan
They did a great job on my car! They were done ahead of schedule, kept me informed (by text) at each step of the process and answered all my questions. I would definitely use them again.Service: Body & Trim