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February 2024 by Irene W.
Beware! I had called December 13th, 2023, talked to a Mike to put hubby's account on pause. He said no problem, even small talked to him. Now February 1st, 2024, I realized they still kept charging for January and February 2024, called, spoke to a very RUDE lady. She said there is no pause. Hubby has to come in and cancel in person, fill out a paper. What a SCAM! Never again, be careful! So disappointed! Replying to your answer on google - as I don't see how to leave another reply to you: My husband was a member of this gym for many, many years, even put the floors in when one of the previous owners needed help. He never signed any papers with you, his membership was paused due to back problems before and if you don't pause, you should not have people answering the phone and say they would. If that "Mike" would have said so in December, my husband would have gone there and cancel in person. Please refund the 2 months - which you took out of my account against my wishes. So upsetting, to say the least! Merchant claim filed, the only way I'll delete this review is, when the 2 months that were charged against our agreement, are credited again. Thanks.
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January 2024 by Carlos Orozco
Good gym. Reasonable price. The 24 hour side while somewhat small, has everything you need to get a good workout in. The regular side has the best equipment around with monolifts, power racks, glute ham raises etc. Not as good as the Bonita Smash, but still the best around in this area regardless.
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January 2024 by User Name
*new edit :Dropped in for the day to see if the owners got any better after feedback. Ha yeah right. The broken scale that was at the front for a year is just gone, no scale for people to use at front anymore just as I thought, can’t spend 100$ to just replace it. Sauna in the bathroom screen is broken all the places for the controls are springs so you guess how to turn it on and control temp. Real safe. Definitely never gets cleaned. Disgusting.All the shower rods are from 1990 rusted . Bent bar on the bench. Just shows you they don’t care or they are never here, or just don’t know what to look for. Scroll the bad reviews and it shows you the way they treat their customers.The rest is from my original post.Owners are rude, entitled, have terrible customer service and won’t spend money to fix the gym. Daily staff Trainers seem to be great they’re probably the only thing holding that place together. I left to go back to around the clock fitness which I highly suggest until this place gets a proper sized gym for the amount of clients it has.
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December 2023 by Lee Ludwig
Firstly, a HUGE shout-out to Steven for being one if not the best employee there, along with the new ASM Diego, as he welcomed my best friend & with superb energy & friendliness. We have started our fitness journeys in June & are planning on renewing in January! The main gym has: a Booty Builder room, weightlifting materials, treadmills, & a smoothie bar. The 24-hr side with the $20 fob purchase is excellent for those who want to meet time-crunching schedules & control of one's health. My friend & I definitely recommend the fob so if one side is busy, just hustle on over to the other & SMASH a workout!
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November 2023 by Joshua “Jay Jay” Jacobs
It is a smaller gym and it does not have as much equipment as larger gems, but it is much cleaner in comparison. Also, their equipment works much better than what you would expect to find in bigger gems. The staff is pretty cool. If you're looking for a quieter gym, with well working equipment, also that's clean and neat, this will be the place for you.
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October 2023 by Lydia S
I am an avid fitness fanatic and have a been working out for 20+ years.I have a been a member of multiple gyms over the years and I can truly say this is the best gym I have ever been to in all my years of training.The equipment here is truly first class. The equipment brands they have are Arsenal Strength, Rogue, Life Fitness, Hammer Strength, Panatta. It all looks brand new and the equipment here you do not see at any other gyms in the area.I keep telling management this gym is too cheap and they need to charge much more LOL!!!! I moved here from another state and the gym I used to work out at had similar equipment but was much more expensive, so Smash is a steal.The women’s bathroom is LITERALLY PURE HEAVEN! There’s so many goodies and beauty items in there, it’s wonderful to have especially if I forget something! They also have a massive selection of cold drinks in the cooler ( I buy one daily!) and a great selection of supplements, protein, preworkout, etc.And best part about this gym………it’s a local small business!!! I always prefer to support small businesses if I can. You can tell they take a lot of pride and care in the gym. None of that corporate BS like other facilities. Do yourself a favor and join here!
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August 2023 by T F
This is an amazing gym and one of the best gyms I’ve ever been a member of! I have been a member here for a little over a year and have nothing but great things to say about this facility. The equipment here is top notch, it is always clean and the staff are very friendly and welcoming and eager to help any time you should have a question. Nothing is ever broken or out of order for long and I have seen staff multiple times on the floor repairing anything damaged asap. They just opened a 24-hour facility that has amazing high quality equipment. The monthly fee is extremely cheap in my opinion for the quality, cleanliness and amenities you receive. I moved here from a big city and paid 4x as much at my old gym and it was old run down equipment- so Smash is a huge bargain for everything you get! I also love that they have no hidden fees, and prices are transparent.Check out the smoothie bar (yum!) and the sauna in the bathrooms (great recovery after a workout!)
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July 2023 by Sondra James
The gym is a safe place to go at any age. The facility is clean and well-kept. The staff is extremely kind and accommodating.
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July 2023 by Magelys D.
I like this place for many reasons, I have a super AWESOME Coach only⭐⭐⭐⭐⭐ Coach Harold, I also had worked with Coach Matthew, they will make sure you accomplish your goals, the one and one with them is extremely amazing, they not just give you a full routine workout they also weill help you with your meals plans,Omg!! the personal that works in here is like no other place they are super friendly and caring from the time you open the door and check in to t he bathroom yessss the bathroom (they have everything you need) to me every single person in this Gyms is amazing they keep the gym clean organize the equipment 100% taking care off any feedback you give them they will take it very serious and make improvements Arnol and the owner Tanya they make sure rules are follow for the enjoyment of everyone they have now a 24hr location for all the people that work in different schedules, I came here 2 years ago with a dream to become an NPC Bikini competitor and I was able to compete 3 times and place on the top 5, I highly recommend this place if you live in the area or visiting....!!! please have to try the smoothies They have a variety of flavors they have snacks and drinks you name it they have it.... see you here!!
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July 2023 by jerry delisle
My name is Jerry and I'm 73yo. Have been a member of this gym for about 3 years. I moved here to this area about 3 years ago. I have been a competitive weightlifter when I was young and a trained fitness trainer for my fire dept. for 20yrs prior to retirement. I've been a member of a good number of clubs throughout my adult life, even having my own home gym. This gym is the best one yet, with excellent equipment that is maintained very well. The personnel including Mgt. are great and keep the club running like a Swiss watch, The best equipment I've ever been exposed to from heavy free weights to the best, most modern equipment available. If you can't find the equipment to do an exercise in this gym, you don't need to do it!
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July 2023 by chuck woods
Fantastic gym, I used this place for my showers when I was living in my car after Hurricane Ian took my Home and belongings away from me. They are a 24/7 gym with everything you need to get fit. Their showers and locker room are immaculate and the water is hot. Great Professional trainers on site and there are some Pro Bodybuilders here that work out too.,Everybody is friendly here and they have a good playlist of music to help keep you in the mood, check them out if you live in the Daniels pkwy,gateway area,good place to socialize and get fit at same time!
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July 2023 by Zach Huffstetler
I have been a member of this gym for almost a year and have been very happy until today. Arnold, the GM, left me a voicemail letting me know they were charging my card 80 dollars for not re racking my weights.I have worked out in various gyms 5 days a week for 12 years and have never once had an issue with my gym etiquette. Arnold let me know I did not re-rack my weight on a machine this morning and therefore I violated their policy. I am not perfect and made a mistake by forgetting to re rack my weight this morning but getting charged 80 dollars for that is absurd and highly unprofessional. I was given no warning, no heads up, and no communication. I told Arnold if he charges me 80 dollars I will be terminating my membership and he replied "too late I already charged your card".When I asked why I was not notified or warned, he told me it is because they could not identify who I was. Keep in mind, I scan my key fob at every gym visit and am also around gym employees during every workout - and yet still no one notified me.I believe this type of business practice is highly unethical. I informed Arnold I would be filing a complaint with the "BBB" to which he replied, "I recommend not doing that because we will sue you if you do".Response to Smash Fitness:If your employees followed me for months cleaning up after me, why didn't a single one of them say anything to me? Because it didn't happenWhy didn't you send me the footage of me not racking my weights every workout after I asked 3 different times? Because it didn't happenIf each violation is $35, then how did you settle on $80? Can you not do math or were you upset that you had to return 8 plates the one time I forgot and $80 is the number that felt right to you?Why did you threaten to sue me?Why did you call me offering to refund my money if I deleted my 1 star review?It's not about the money, it's about the principle of treating your customers with decency and respect and not talking to them like children.I recommend hiring a personal assistant to talk to your customers for you since you clearly have no idea how to.
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July 2023 by Philip Portolano
Without a doubt the best gym in the area. It’s really two gyms in the same parking lot, one with 24 hour access. Both gyms have everything you could possibly need. Top of the line machines, cardio equipment, powerlifting racks and platforms. Membership prices are very reasonable. Staff is awesome and always there to help. Highly recommend.
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July 2023 by Paige Konsul
General manager is condescending, disrespectful, and unprofessional. I won’t ever attend this gym due to the horror stories I’ve heard from attending members.Response: I have no idea what you are referring to. I have heard this from multiple friends that USED to attend your gym. Your response says it all though. Proves them all right. Sad.
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May 2023 by Evans
It was cool. Had plenty of machines. And everyone get their own spray bottle and rag to clean up the machines.I liked that i could just buy a daily pass. The price was kinda high. $12 for the hour workout. I'm sure the gym is cool for the locals
