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February 2024 by Shijie Wang
Very good experience here
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February 2024 by No M.
I just came from the store in Fort Myers staples at the forum and was asking them to help me to do some pruning but I seem to have really put her out because she said she had other projects that she had to do. I Musta asked her three times to help me, but she pretty much said that she can't. She doesn't want to help me and she hopes I don't come back to the The girl who waited on me her name is January evidently she's still stuck there because it's February and she doesn't wanna help me
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January 2024 by Linda Butler
Worst experience ever! I usually use the one by the Forum (who are fabulous!), but was out near the one on Cypress Lakes and needed to return something from Amazon. First off, it was extremely confusing where the Amazon returns were. There was one place for Happy/UPS/USPS, one place for Lands End and finally for Amazon. I waited 10 minutes while the employee behind that counter was on the phone trying to get his W-2 form on the work computer. After he was done , he radioed for a manager to bring boxes for the Amazon returns. Then he proceeded to take someone at another register who was purchasing something. Meanwhile, myself and 2 other costumers wait in the “Amazon return lined”. After an additional 5 minutes I asked if we were waiting for someone who could do the returns? His reply was he had to wait for a box before he can scan any of our returns. This may very well be the case, but that should have been set up prior to opening. Very poorly run and will never visit again.
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January 2024 by Becky L.
I would not give them any stars-- 4 people behind counter at print counter ... they told me to read the signs... first time ever doing and using this . They were all standing around visiting with each other ! Would not recommend this place for printing and if you need to find anything there is not anyone on the floor to direct Lyon to location of what you might be looking for You are on your own !! Lazy manager and staff .. STAY AWAY from this place !!!!
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January 2024 by Alan Southwick
Good sized, well stocked office supply store.
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January 2024 by Michael Ponte
Very poor customer service at this store. I purchased a product off the clearance aisle but after waiting in a long line, the cashier charge me full price. I didn’t notice this until I was outside. The store. I went back in spoke with the manager, but he was more concerned About doing his Amazon returns and said I would have to get in the long line again. It was only a few dollars more so I decided to just leave and never go back
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January 2024 by Mary Kalabokis
Disappointed in their service. Went in to have 1 document spiral-bound and even though there was no one there (the entire store was basically empty), they wanted me to drop off and come back later to pick up. It took longer for us to have this conversation than it would have taken for them to just do the job. They said they were so busy. LOL. Found a nice local shop that did it on the spot and even at a better price. I would rather support businesses with good customer service and will not return.
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December 2023 by Adrian G.
Went in to get printing done. The 2 machines were both giving issues. There is no one with know how to assist. I ended up paying for partially printed documents with the employees just shrugging their shoulders. Very sad to see.
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November 2023 by C
Have a Christmas run for families in the community and am a 501c3 and could not get any help
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September 2023 by Vojislav Zoric
Odler gentleman at the printing station should not work there. He was saying how much things he has to do and couldn’t assist me with printing 10 pieces of paper. Computers didn’t work either.Young girls working there were nice but couldn’t help me coz of the older gentleman’s attitude and need to be an authority.Wont come back.
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September 2023 by Kathy Wirth
Just received excellent customer service from Ken helping me return my Amazon product
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May 2023 by Scott Holland
Extremely poor customer service at print station. We were seeking help to get some cards printed for my wife's grandpa's funeral. Grandma had been overwhelmed and wasn't able to take care of it before we got to Fort Myers. We were doing our best to get the card for the funeral done with little time and the person at printing counter was no help. Basically threw up hands and said I can't help you. Very unsympathetic and demoralizing. Went to Office Depot and got help though. They actually cared at Office Depot about our issue and helped us.
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May 2023 by Christian
I’m upset I forgot his name, but there was a gentleman working at the printing section today about noon, 4 letter name, who helped me print off some resumes. Let me tell you this guy is the KING of paper. I learned more about copy paper in my 10 min of being in that store than in my life. His attitude brightened my day and I’m inclined to go get random stuff printed out just to have another convo with him. GREAT GUY. 10/1005/12/2023
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March 2023 by susan bell
Was looking for an office chair for work from home. Found a nice one at Cypress Staples. Ryan was working with us and was fantastic. So friendly and helpful. Recommend him highly. Thanks Ryan
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February 2023 by Rose B. Wack
Was trying to buy ink, not in store. Had to be ordered, takes 3 days to get ink delivered to you.
