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February 2024 by Betty Sutton
Terrible. Went to fix fraud on my credit card. 3 bankers plus manager waited and waited . Manager finally came and said he and the other bankers had appts all day. Didn’t offer me any help. I left to drive 10 miles to another bank. Only one banker but they took me right in. Fixed my problem immediately. Truest palm beach is not customer friendly won’t go back
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January 2024 by Richard Morley
At the bank at 9am. Doors open late and no customer was served till after 9:16am. No explanation or comments by any bank employees regarding the 8 people standing in the lobby waiting. A terrible way to do business. Very disappointed on this branch and its lack of customer service.
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March 2023 by Jose Sanchez
(Translated by Google) Marisel is the best banker that this bank has, she is always aware of her clients and it is seen that she genuinely helps us and gives us advice to improve our finances.(Original)Marisel es la mejor banquera que tiene este banco, siempre está pendiente de sus clientes y se ve que genuinamente nos ayuda y nos da consejo para mejorar nuestra finanza.
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March 2023 by Ryan Thomas
Had a great experience with this branch. Marisol was extremely friendly and helpful opening a new account. I was pleasantly surprised due to my prior experiences with other branches. Marisol is the reason I’ll be using this branch in the future!
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July 2021 by Brittany Flavell
Phary, Marisel, Tracy and Melanie are amazing, power house women in banking! The will make a positive difference in your personal and/or business life, and put a smile on your face! I highly recommend!
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July 2021 by Sharon Jones
I have dealt with Brittany Flavell for years for my banking needs. Personal loans, credit score lifts, MM accts. She suggested I use online banking which now aids me on a daily basis. Prof’l but friendly, she gets down to business while putting me at ease. I consider her my Personal Banker
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April 2020 by Dale Tucker
Why a bank closes early is beyond me. Some of us have things we need to do. Guess that's what happens when you don't care about customers.
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February 2020 by leslie philly
Thank God for Brittany Flavell at the Riverdale branch
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October 2019 by Robert Anderson
Not Naples
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October 2018 by Michael McNamara
Entire staff are always very courteous and knowledgeable. Today, after a few hours with a personal banker, I learned much and my financial future is already headed in a new and promising direction. At no time did I feel rushed and all of my questions and concerns were answered. Best banking experience ever! Highly recommended!
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October 2017 by glenn maltese
Super old, can use an update
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December 2016 by Amanda Lee
Waited 40 minutes and still waiting only one person to help with account. 4 seats avaiable for waiting all full. "Teller out to lunch" it's 513 pm. Banking here since 1996 and service horrible past years
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March 2013 by Robert Guzman
I've been going every week to this particular branch for the past two years and the service is incredible. No complaints here. The person below me with the poor review must of been in a hurry. Seconds must of felt like hours to them.
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August 2011 by A Google User
Terrible service, slow inaccurate tellers.