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February 2024 by Brandon Denney
I have had a great experience with them from putting together my ebike to buying bike shoes a great bike shop to go to
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January 2024 by Michael Meow
Came in ask questions and got the right answers really glad to stop by in here and get my bike fixed thank .What an incredible update went in with a new bike. But I had to purchase Said it was basically not worth it. So they gave mean a donated bicycle. I can't say thank you so much. God bless you and may you be successful forever.
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January 2024 by Kyoko Kofsky
I wanted to take this time to show my appreciation to the employees of bike route. My sister's bike needed a repair the courteous, efficient, knowledgeable, friendly staff was able to get the repair done very quickly and my sister was able to get her bike back on the road within 24 hours of dropping it off. Thank you to everyone if you need a repair I would recommend bike route.
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January 2024 by Lisa Bemesderfer
The guys were very helpful. My uncle made them laugh a bit about his ol' bike. He's legally blind but rides his bike to his mail box. So getting him back on his bike is what he needed. Thank you.
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November 2023 by Phil Vania
Brought a flat bike wheel for a fix. I ended up getting a new tire ( as the old one was damaged) and inner tube for a quick turnaround service. Not an expensive place to get your bike fixed
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September 2023 by Mary Wilson
An awesome operation! I called mid morning hoping to get a tube replaced in one of my tires. They were able to fit me in right away and also provided a major clean up of whole bike and chains etc. Looks like new…..and able to pick it up at 2:30. Perfect!!
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September 2023 by Tammy Cakes
I needed 2 tires changed out on my ebike with a flat on the back. My dilemma was I didn't have a way to get it to the Bike Route. I called them and they said that it was possible to have it picked up, then dropped back off after the work was done. (For a fee of course) This was a complete lifesaver! I use my ebike as my sole transportation and I am grateful to have found this shop. Bill went over & above and exceeded my expectations by a longshot. This is my new Bike repair shop! Thank you for great service.
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September 2023 by Lana Pineda
What a great Family owned business.The whole staff was so friendly and knowledgeable .To top it off they have outstanding prices! What a great all around experience Thank you for fixing my sons E-bike so quickly with great service!!!
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June 2023 by Brian R.
i had my bike in for reairs for 3 weeks. first time theysaid nothing wrong with it . second time they replaced brake cable. not even the problem. told them controler over heats. i had a nasty spill. they said they reaired. took for ride same problem. they didnt do shit. i would bring your bikes to cape coral or fort myers beach. dont do buiness with these crocks. third time shame on me. dont trust these idiots
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February 2023 by Mare Ghee
So thrilled that this bike repair shop could replace a rear brake issue on my Fuji bike. Two day turn around and I was more than pleased with the repair bill. Won’t hesitate to return when repairs are needed.
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February 2023 by Donna Scalfaro
Rude customer service. I was pointed to the wall when I asked about purchasing a helmet. No signs during construction of the plaza. When I asked for help finding their store they were rude and hung up on me. I’ll spend my money somewhere else.
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February 2023 by Jacob McDowell
Only place I trust to get my electric bike fixed , they're trustworthy and reliable on pricing . 5 stars over all.
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September 2022 by corinnebM2243ET
I stopped by the Bike Route to check out the new bikes. I've purchased two bikes from them when they were at prior location. I was completely ignored when I entered the store. There was three people working when I was there. I asked one of the employees a question. He answered my question and turned his back to me and continued to blow me off. I was stunned! I hung out for another 10 minutes and continued to be ignored. I will NEVER, NEVER patronize that business again.
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July 2022 by ShadowHawk 19
Excellent service, I needed to have a new motor installed in the hub of my ebike. I came in with the new motor and they had it installed and ready to go in less than 2 hours. I thought it would be an all day thing and I would be able to pick it up at the end of the day. I checked my phone later in the day because I left it on the desk when I saw the message and was like no way the wheel was ready at 1:15pm I just dropped it off. Cost was definitely way cheaper than what I was expecting to pay. I know when I need my brakes changed in a few months this is where I'll be coming.
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May 2022 by Ryan Brown
I was surprised that I had such a bad experience just to start off with because they’re located so close to where I live and they’ve been there for so long. I stopped in to check out a bike for my mother, and myself and adult three wheel. I was ignored many times so I left. I came back another time and walked in and someone helped me but they were very rude and they would only talk about the most expensive bikes ( I had five hundred cash to spend that day ) and told me I wouldn’t be able to find any bikes so I said there are some available on Amazon and he said well that’s a different quality. Needless to say I ended up buying a Schwinn bike for a very good price online around $300 I put it together myself and then I went back to them and ask them if they could help chome find a seat. They said no they don’tn make anything anywhere like that for the bike that you have -so again I went online and I bought the exact same thing. Brand name. From company….. and I put it together. The bike works great so don’t doubt yourself do your research don’t trust secondhand retailers that only sell over priced New* items. They did have used bikes but they were outside and Rusty and they wanted to charge me over $400 for used older rusty bikes. If you took the time to read this I wouldn’t waste my time there - unless I like wasting my money because that’s exactly what will happen. Do a little research and you can find a beautiful bike and someone to put it together and not have to spend an arm and a leg whether it’s new or used. Don’t let rude people who think they’re better than you tell you how to observe things for yourself. Below is the seat and the bike and the cover brand-new and some cuffy pillows and I still didn’t break 400 Versus the old are used bike that was Rusty they wanted 495 for which wasn’t even a Schwinn ? I have been here three times and I wouldn’t go back. Located in fort myers off of near cypress lake on winkler behind the Starbucks -
