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July 2024 by Arenthia H.
I've been getting my standard poodle groomed here for about a year now and I cannot say enough good things about them. My energetic boy can be a handful, but his groomer Andrea allows him the time he needs to get his puppy wiggles out. He always looks fantastic and most importantly to me, he's excited to see the staff which says he's having a good time getting his hair done.
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January 2024 by Heather Beckstead
My Pomeranian gets groomed by Gabby who is the best! And he loves to stay and play in daycare, I highly recommend the Royal Paw! Everyone who works there is so wonderful and helpful, and by the way, they also have the best dog treats, I never leave without picking up a few! And the new look for ZEUS is boots with the fur?
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November 2023 by Roger Warren
Best place for your pets when you can't take them on vacation!!!! The staff treat them like their own. They even send pictures of them playing. Can't say enough great things about them!!!! Will continue to use their services for years to come.
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November 2023 by Ariana Janowski
Great service !!!
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October 2023 by Richard Palmer
Very poor customer service! And added an extra charge because they need an extra pair of hands to handle a 7 pound puppy to trim their paws. They explained it would lead into workers working OT! Give me a break! Obviously making your experience a good one is not a priority as they want the extra cash and come up with ways to do it. Be careful!
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August 2023 by vivifruit
I love how they treated my Cookie for the first time, despite her being snippy about her nails being trimmed. Will definitely continue to come here!
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August 2023 by Kevin Holmes
I've used your other 2 locations, based on the fail of your brand I will not delete this as consumers need to understand what your organization stands for.This response only shows where your priorities are. A brand is a promise delivered.
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April 2023 by Evan Grant
Our dog had hair everywhere as we couldn’t find a groomer in months. Finally found Gabi at Royal Paw and she did an INCREDIBLE job!! Our dog looks like he is ready to go to a contest!!! Will deff be coming back from now on. Great customer service!! Both her, and the receptionist were super sweet. Loved this spot!!!
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March 2023 by Google user
Our dog had hair everywhere as we couldn’t find a groomer in months. Finally found Gabi at Royal Paw and she did an INCREDIBLE job!! Our dog looks like he is ready to go to a contest!!! Will deff be coming back from now on. Great customer service!! Both her, and the receptionist were super sweet. Loved this spot!!!
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October 2022 by Gracie T.
I have been using Royal Paw since my move to Fort Myers, and always paid 100.00 for my Golden Retriever, and tip them 20-25, last appt I was charged 156.00 for the same grooming services, I inquired with the girl at the counter whom I assumed was new, and it was after Covid, and she blamed the price went up. Totally ridiculous prices. Would never go back.
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September 2022 by Kelli O.
I have been using Royal Paw for a while now for my miniature poodle. I have tried about 4 different groomers in Fort Myers and this place is hands down the BEST! My puppy comes home looking dapper every time they even clean his ears which is very challenging because he's a fighter. Highly recommend!
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August 2022 by Lesley Miranda
I am highly upset not with the business but the groomer itself! I have been going to Royal Paw Grooming for over a year now and never once had an issue until today! I received a call to come pick up my dog and the lady on the phone is telling me “I cannot schedule with them ever again because my dog was being too aggressive and the groomer couldn’t get anything done.” My dog hasn’t EVER BEEN AGGRESSIVE since the first day he went there! As I picked up my dog and went into my car I noticed the two front arms were looking different and ended up seeing the groomer went in waaay too deep! Now I have came to a conclusion on why he was being so aggressive even after I have told them to inform for future reference he has had surgery back in March of 2022 and his body is still sensitive. I am not 100% sure the name of the groomer but whoever she is will need to at least take responsibility of her own actions instead of blaming it on my dog who has never had an issue there before! I have always trusted Royal Paw Grooming and recommend many of my family members and friends there but after what happened today, I will not be recommending anybody or at least the groomer who completely messed up my dog! It doesn’t make sense how you guys are now telling me my dog has multiple reports back in 2021 but has never reported it to me or even talked to me about it this is the first time I have ever heard my dog has had multiple reports and never mention anything to me about it! This is my dog and if he has a problem being “aggressive” then someone should have came to me and discussed this with me! That is very unprofessional and I should have every right to know what is going on with my dog!!
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July 2022 by Annie Ravish
Just down the road. Great place to leave your favorite family member. Jazare and Ryan care deeply for the pups they care for . I am so thankful for a wonderful place away from home!
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July 2022 by Kiva Hitchcock
This was the 2nd time we used Royal Paw for boarding when we went on vacation. This place is awesome. The staff is wonderful. When we text them to see how our Zoe girl was doing, they not only replied but sent pictures, too. Highly recommend.
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July 2022 by les stephens
My lab Lucky loves it there. The owners are amazing people and really care about the dogs. The facility is extremely clean and nice. I give them an A+.
