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October 2023 by Keyah M.
Excellent customer service! Home town friendly attitude, really made you feel right at home and welcome!
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September 2023 by Mark A
Good products but the sales lady is not nice. Just buy online!
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February 2023 by Amy F.
We have bought walking shoes several times from this store but today was above and beyond a great experience. The gentleman helping us was incredibly knowledgeable. He has my husband try on the newest version of existing shoes and then had him try several more that were similar. He clearly explained what the differences were. We will be back for sure!!
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December 2022 by William Reynolds
I was in search of a specific model of Hoka shoes (Bondi 8’s), as Hokas are the most comfortable/cushioned shoe I have ever worn, and I was in need of a pair for walking and long periods of standing at work. Have had bad experiences buying shoes online recently, so definitely wanted to try them on without the hassle of shipping. The Run Shoppe is right around the corner from me, so I decided to check them out. Steve greeted me, and even though he didn’t think he had the model in the color I wanted, he took the time to look and found that he did indeed have them. Steve helped me try on the shoes to make sure they were a proper fit — I ended up going with a half-size larger than what I normally wear… always try on clothing before you buy! (Thank goodness I decided not to order online again.) Steve was very knowledgable about the shoes, and all my questions got answered. The price was comparable to what the manufacturer was charging, which was the icing on the cake for me. Great service and selection — will absolutely come here again for my walking/running needs.
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October 2022 by Abdul Ishaq
This is a terrible business. No loyalty to customers. And no returns. I suggest you shop somewhere else. Poor customer service at this location
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April 2022 by Tim Meegan
I'm so happy that I found this store. Best experience I've had looking for shoes. Very helpful people that offer great service and selection. Make this the first place to check when you shop for running (and walking) shoes.
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April 2022 by Nale Henderson
My doc sent me to this store. He also told me that the staff would measure my foot so I could have the right shoes, what didn’t happened. I took a look online and the return police is 30 days so I thought if I purchase it at the store would be easier to return in case I need it.so the employee also told me that I have 30 days to return it but he never mentioned that it was a store credit. I just lost $160 because I can’t wear the shoes
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March 2022 by lucas hoffman
I stopped into The Run Shoppe with my father while visiting him in Fort Myers...I had just been at a different shoe store where I wasn't impressed with the selection...it also took about 10 minutes to be greeted in that store. When I walked into The Run Shoppe we were quickly greeted by Amber who helped find my father the right shoe for his goals and sized him up perfect. Amber was very knowledgeable, polite and fun to talk to. I will be back next time I'm in town.Have a good run Amber, thanks for your help!
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December 2021 by Shelly Homan
I don’t know who she was, skinny little blonde? Sorry if that’s offensive? I should’ve asked her name! But I came in 20 minutes before closing and she acted like we had the whole day to figure things out! It was like the Christmas Miracle Movie where Santa sent customers to Kohl’s for a better price. She sincerely just wanted to help “Me” even if it meant sending me to Walgreens for inserts because I had to wear uniform shoes for work. I left but stopped in the parking lot to Google her advice, because she was so nice! Luckily I made it back in before she closed to buy the inserts she’d recommended (a step above Dr. Schrolls) and came home to finish checking my emails from the weekend. I’m battling a back injury right now and not able to sit so I have to stand to work! I put the inserts she sold me in my favorite black flats and have been checking my emails and cleaning every since. Still using my “grabber” (from Walgreens btw so this is not a post against them!) but my mobility and confidence level are greater than they have been in weeks! My new favorite store! When I’m able to run I will be getting a pair of Brooks running shoes here!
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May 2021 by Eric Kirkpatrick
A very good local retail store. I recommend them.
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May 2021 by Patti Ruth
Nice selection, very knowledgeable staff. Would recommend supporting this business!!
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February 2021 by 59Sportsman
I desperately needed a new pair of cross trainer or heavy duty walking sneakers. I didn't want to take a chance buying on line and am at the point in my life and health I don't want to screw around with cheap sneakers from Walmart etc. I read reviews for the Run Shoppe and went to the location off of Daniels. Delighted by the old style / old school type of shop, and professional personalized service. The Rep measured my feet, listened to the type of activity I needed them for, and provided 3 options. Happy customer and highly recommend this store.
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November 2020 by Christopher Shand
So I have never really given any thought to what kind of shoes I wear in my day to day life, but I have been having a lot of difficulty lately. It was recommended that I go to the run shop to get a pair of shoes that would accommodate my daily pain. Well lemme tell you... The manager was so kind and knowledgeable about the shoes that not only runners use, but professionals who have to be on their feet all day too. She was able to put me in a pair of Hokas that feels like I'm walking on a dream made of clouds and hope and love. Please. Go there and talk to her. She will treat you right and get you in the best, most comfy shoes you've ever worn!
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November 2020 by keely armstrong
Amazing! They really know there stuff. I have been buying shoes from the discount places and they have never really fit. I went in and saw Susan and she fit me for shoes. I told her my problem, she picked a shoe, put my inserts in and when I put them on they were magic! I am now the proud owner of a pair of Hoka's and it feels like I am walking on air. Susan is knowledgeable and fun! Go see her in Ft Myers you won't be sorry!
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October 2020 by Tammy Tremblay
Appreciate the time/friendliness & knowledgeable service given. Thank you.
