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September 2023 by Family Leis
I do not very often write recommendations but I wanted to highly recommend The Screen Doctor. Our cage needed to be rehabbed. We had rusting screws. We worried at every hurricane season it would not hold. We also had aluminum pieces compromised because the screws had rusted on the structure. Our screens were also a low quality screen and in bad shape and needed to desperately be replaced.The Screen Doctor did our cage remodel. Brought it from a rusted screws and damaged structure to looking like a brand new cage. Using quality materials. They showed up on the promised day promptly.Very professional crew as well. From our meetings with Eric the owner, to Freddy who made sure to keep us informed of our project schedule and work with us. The crew that did our cage work, Brad, Joe and Willy were incredible. Marvin the project manager, was also on top of things, though with this crew, they completed the work excellently and I joked with him that he had it easy as the project manager with them. This particular crew had many years of working for Eric and his company which is more than you find in most companies in the area. The crew was very meticulous and made sure everything on our contract was completed to our satisfaction. Even something my husband and Eric had spoken verbally that was resolved. I even had a change order on our contract at the last minute and Freddy calculated how much it would be in price so I could decide if we were going to add it to the job. The crew was very professional, detail oriented and super polite. We have done a lot of work on our home; remodeled it from top to bottom and this crew was exceptional to any other we have had work on our home. You could tell by the end product they take pride in their work. We did not have to worry that it would get done right!Eric the owner is up front, honest and meticulous outlining what he will do in your contract. He also took the time to think through our project. We were also doing our deck lanai flooring, he recommended we remove the cage bottoms so we would have a seamless floor the way it should be. Not paint or pavers up to the bottoms impeding the water flow. He worked with us to do our cage remodel in two phases so we could have a flooring company do our flooring in between phases. Phase 1 being remove the 1x2 bottoms and phase 2, the pool cage rehab and remodel. He even called later and explained he was going to build special sized brackets to hold our cage to the pool deck floor in the interim months while we had to wait for our scheduled remodel date in case of bad weather. Thank goodness because we had some pretty windy bad storms in December and his thoroughness protected our cage and home. He also outlined two estimates since we really wanted to do panoramic however our dock decided to fail this year adding an expense. We decided to go with the less expensive option to remodel but Eric knew how badly I wanted the panoramic and suggested removing the chair rails from our cage. What a difference! I love the more open view out to our water view.I can not speak highly enough about this company.One of the things that was very important to us was a better water flow from the cage bottoms so when we have storms water doesn't puddle on the pool deck. Our old cage bottoms were so painted over and clogged no water could flow through. His method to raise the bottoms a fraction is what made us learn how much he cares about doing things high quality on each job.This is how every company should function! Such a pleasure after 7 years of living here to know that The Screen Doctor is not just a company doing a job but a customer relationship and company that cares about our area and doing right by their employees and customers. We had to wait several months as with any company since they are all backup up. It was worth the wait!Update: Entire Pool cage structure collapsed during Hurricane Ian. Make sure and remove or slit your screens or remove doors. We wish this company would have made us aware of this. Not many homeowners know to do this.
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June 2023 by WILLIAM RUBERRY
The screens on our pool cage that the Screen Doctor installed all survived Hurricane Ian, except the one that a tree punctured. High quality work!
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April 2023 by Kyle Lancaster
My wife Laurie and I are thrilled with our new lanai. The entire Team of The Screen Doctor has been delightful to work from the initial inspection and quoting process to completion of the project. The Office Team is personable and nice. Eric and his Team are; professional, hard working, polite, and their attention to detail is unparalleled. We would HIGHLY RECOMMEND The Screen Doctor for any project at your home.
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March 2023 by Martin Krizan
These guys saved my rump! They did a fantastic job rescreening a panel blown out by hurricane ian, they were efficient and did great quality work, they were even able to squeeze me in earlier than quoted. A+ highly recommend!
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December 2022 by Sara F.
The Screen Doctor of Lee County rescreened our lanai and also installed a doggy door. They are efficient and friendly! Their attention to detail is superb! Our lanai looks great and our dog loves to be able to access the pool at her convenience! We highly recommend The Screen Doctor of Lee County!
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November 2022 by Alison E.
We need our pool cage fixed after Ian. I received a call from The Screen Doctor about 2 weeks ago after contacting them 6 weeks ago. I get it, everyone needs their screens fixed. HOWEVER, they said that they could put us on the schedule for February 2 (it was around Nov. 11th) only IF we paid them $100 now to be kept on the schedule. I will NOT pay a company $100 just to be kept on a schedule for work 3 months in the future. This seems like price gouging. They were very rude when I refused to pay the $100 too!
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November 2022 by Jocelyn W.
Best company I have worked with in Florida! Amazing customer service. What a great team. Shout outs to Kelly, Freddy and the 3 gentlemen that did the screen installs (I forgot their names)!
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March 2022 by Cheryl Evors
I've had Screen Doctor repair my pool cage screen 2 different times. Excellent work done with great professionalism.
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February 2022 by Gail F.
The Screen Doctor was easy to do business with. They delivered what they promised.. screens and lanai door. Clean and courteous.
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January 2022 by Ana Maria Mosquera Leis
I do not very often write recommendations but I wanted to highly recommend The Screen Doctor. Our cage needed to be rehabbed. We had rusting screws. We worried at every hurricane season it would not hold. We also had aluminum pieces compromised because the screws had rusted on the structure. Our screens were also a low quality screen and in bad shape and needed to desperately be replaced.The Screen Doctor did our cage remodel. Brought it from a rusted screws and damaged structure to looking like a brand new cage. Using quality materials. They showed up on the promised day promptly.Very professional crew as well. From our meetings with Eric the owner, to Freddy who made sure to keep us informed of our project schedule and work with us. The crew that did our cage work, Brad, Joe and Willy were incredible. Marvin the project manager, was also on top of things, though with this crew, they completed the work excellently and I joked with him that he had it easy as the project manager with them. This particular crew had many years of working for Eric and his company which is more than you find in most companies in the area. The crew was very meticulous and made sure everything on our contract was completed to our satisfaction. Even something my husband and Eric had spoken verbally that was resolved. I even had a change order on our contract at the last minute and Freddy calculated how much it would be in price so I could decide if we were going to add it to the job. The crew was very professional, detail oriented and super polite. We have done a lot of work on our home; remodeled it from top to bottom and this crew was exceptional to any other we have had work on our home. You could tell by the end product they take pride in their work. We did not have to worry that it would get done right!Eric the owner is up front, honest and meticulous outlining what he will do in your contract. He also took the time to think through our project. We were also doing our deck lanai flooring, he recommended we remove the cage bottoms so we would have a seamless floor the way it should be. Not paint or pavers up to the bottoms impeding the water flow. He worked with us to do our cage remodel in two phases so we could have a flooring company do our flooring in between phases. Phase 1 being remove the 1x2 bottoms and phase 2, the pool cage rehab and remodel. He even called later and explained he was going to build special sized brackets to hold our cage to the pool deck floor in the interim months while we had to wait for our scheduled remodel date in case of bad weather. Thank goodness because we had some pretty windy bad storms in December and his thoroughness protected our cage and home. He also outlined two estimates since we really wanted to do panoramic however our dock decided to fail this year adding an expense. We decided to go with the less expensive option to remodel but Eric knew how badly I wanted the panoramic and suggested removing the chair rails from our cage. What a difference! I love the more open view out to our water view.I can not speak highly enough about this company.One of the things that was very important to us was a better water flow from the cage bottoms so when we have storms water doesn't puddle on the pool deck. Our old cage bottoms were so painted over and clogged no water could flow through. His method to raise the bottoms a fraction is what made us learn how much he cares about doing things high quality on each job.This is how every company should function! Such a pleasure after 7 years of living here to know that The Screen Doctor is not just a company doing a job but a customer relationship and company that cares about our area and doing right by their employees and customers. We had to wait several months as with any company since they are all backup up. It was worth the wait!Side note: Before the cage remodel we also had him make two screen doors for our lanai sliders that are much better quality that a competitor's screen door we had installed before. Very high quality material and hardware.Se
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January 2022 by Wendy Hayes
Screen Doctor is a family owned and operated business. They were extremely professional and friendly. Everything was completed in a timely manner. We were very pleased with the finished lanai enclosure
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January 2022 by Ana Maria
I do not very often write recommendations but I wanted to highly recommend The Screen Doctor. Our cage needed to be rehabbed. We had rusting screws, some had fallen. We worried every hurricane season it would not hold.. We also had aluminum pieces compromised because the screws had rusted on the structure. Our screens were also a low quality screen and in bad shape and needed to desperately be replaced. The Screen Doctor did our cage remodel. Brought it from a rusted screws and damaged structure to looking like a brand new cage. Using quality materials. They showed up on the promised day promptly. Very professional crew as well. From our meetings with Eric the owner, to Freddy who made sure to keep us informed of our project schedule, the crew that did our cage work, Brad, Joe and Willy were incredible. Marvin the project manager, was also on top of things, though with this crew, they completed the work excellently. The crew was very meticulous and made sure everything on our contract was completed to our satisfaction. They were very professional, detail oriented and super polite. Impressive crew! We have done a lot of work on our home; remodeled it from top to bottom and this crew was exceptional to any other we have had work on our home. You could tell by the end product they take pride in their work. We did not have to worry that it would get done right! Eric the owner is up front, honest and meticulous outlining what he will do in your contract. I can not speak highly enough about this company. We had to wait several months as with any company since hey are all backup up. It was worth the wait! We also had him make two screens for our lanai sliders that are much better quality that a competitor's screens we had installed before. After Fotos attached
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December 2021 by kenneth M.
we ordered kick plates for the side panels of our screen door - we had numerous conversations both with the installers and on the phone about them - they were late, would be here for the next phase of project - well the project is done and they now want to charge me for the kick plates. 8 days ago contacted them confused as to why I should pay and was told estimator would call me - still waiting. we had a pleasant experience until this issue - the crews were professional and courteous - not sure where this went wrong but I wont pay extra for something that was part of the project.
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October 2021 by Catherine Coleman
Truly we are so pleased with your company's professionalism, team spirit and work ethic. We could not be more delighted with the final product. Our new pool cage is AMAZING and the 40 foot "single pane" VIZION PANEL is an art piece framing our beautiful view! It is truly an amazing feat of engineering and worth every penny to eliminate those otherwise unsightly mullions and chair rails "chopping up" our view. The fine mesh super screen upgrade was definitely well worth it, not only for its practicality (no-see-um protection) but also for the hurricane durability which you described. We are happy to recommend The Screen Doctor to anyone looking for a fabulous and sturdy Pool Cage!!Service: Roadworks
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October 2021 by c stats
Be sure to clarify installation dates, take it upon yourself to be accurate,this company is very busy. Very happy with the results, the quality is worth the difference in cost.Luis (the installer) takes this company above and beyond. if youhave a wish for perfect ask for him. He's the best!!
