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December 2023 by Jamie P.
I had to through insurance, was told the part was available. Had to go to a store almost an hour from my house. Get there, and they have to order the part. It would be a week. Screen was broke, so I couldn't use my phone. If they are the only phone repair that assurion is going to use, then they need to be stocked with common parts.
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November 2023 by Gail F.
I took my Samsung flip phone in today for a screen air bubble. It was repaired under warranty in 1.5 hours. They were honest and easy to work with. Phone looks great again.
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November 2023 by Hunter A.
Great on time service and explanation as to what was wrong with my laptop (something came loose and was stuck in the fan). John helped me with everything I needed; definitely the place to go for any technical issues with your devices ✊
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November 2023 by Mia Richmond
My phone wasn’t charging and I was worried it would be an issue. Went in and found it was only lent stuck in the port, guy cleaned it out within 30 seconds and there was no charge! Awesome customer service, would definitely recommend coming here for any issues. Everyone was so friendly and patient.
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November 2023 by F Williams
Extremely happy with the individuals who were working there and the service I received. Polite, friendly and very helpful. They go out of their way to help you. Hard to find this kind of customer service these days. Keep up the great work!
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November 2023 by Billy Leone
Service was Fantastic and amazing being the same price as in store. Saves you on money and time. Technician was great as well and very respectful.
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October 2023 by Miranda Gregory
The staff was super friendly and helpful. Darius was very helpful with all of my questions and options. I was referred to ya'll from another customer of yours. 10 out of 10 I will definitely be back and send more customers your way! God bless
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October 2023 by Dray Louk
Great experience at this location! I bring all my work iPads here to be fixed due to employees always dropping them. They are quick and do great work. I always get a text when my iPad is ready which is always same day or next day.
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September 2023 by Patricia Bell
Excellent service, honest people! My iPhone only had a cracked cover screen and they could’ve convinced me it had a cracked screen! $10 instead of $100! I actually had him fix my iPad screen to very reasonable!
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September 2023 by Somps OfThunder
This is my fourth time to that store. The first, second and fourth time was excellent. Two guys are really great and know how to take care of customers. The Gil I encountered on the 3rd visit was not very good. As I was trying to explain what happened to the phone, she rudely interrupted. Anyway, that was just one visit. The other 3 times were fantastic. It's cheaper than the Apple Store and/or Geek squad. Excellent parts and service. Thank you,
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July 2023 by Karen Jantz
Called to make an appt and was told to do it online. I told them I needed a screen replaced and had a ticket number from samsung. He insisted i make the appt online. I did that and invluded a note identifying the ticket number and exact issue that needed to be addressed. I waited for the scheduled appointment, showed up, and was told they dont have the part and wont have it for 2 to 3 days. If he took my information when I called he could have saved me the trouble by telling me the part wasnt in stock.. Lazy and so tech motivated they lose the opportunity to actually help the customer. Waste of time.
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July 2023 by Doug B.
Made a insurance claim they referred me to this location and I showed up without an appointment they took me in fixed my cracked screen within the estimated 2hrs thank you
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June 2023 by PAT CYGAN
The gentleman, was very nice, polite & informative. Told me what needed to be done & 1 1/2 hrs later I was back in business. Great job & a pleasant experience!
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June 2023 by Danny Ross
My go-to repair shop in Fort Myers. I've had 2 phones repaired here on separate occasions, and was really impressed both times with how professional and courteous the staff were. Upfront pricing and same-day repairs!
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June 2023 by Crazy Goalie
Do not trust this store. They break your phone, make you pay full price and their customer service skills are a joke. A 2 hour fix turns into an all day issue. Work is missed. And no compensation.