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July 2023 by Charity Hansen
I am amazed this place is still in business! They couldn’t have been less helpful if they tried. I was holding merchandise, and ready to pay for it. They refused to honor their online offer. Their loss … I went to Dillards, spent $200, and they gave me the offer that wasn’t even theirs! Ulta needs to either pay more commission to their employees or find people who want to work.
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June 2023 by Renee Storms
Dear Yesenia Rivers,I wanted to take a moment to express my gratitude for the amazing work you do with my hair. Your honesty and genuine care for my hair is truly appreciated, and I am always amazed at the wonderful job you do. Your knowledge and wisdom on hair is top-notch, and I always feel confident that I am in good hands when I am with you.Additionally, I appreciate how easy it is to talk to you, and I always look forward to our visits. I leave feeling and looking better than when I came in, and that is all thanks to your skill and expertise.Once again, thank you so much for everything you do, and I look forward to our next appointment.Sincerely,Renee’ Storms
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June 2023 by notjaelyn
Visiting this Ulta location is always such a disappointing experience. Everytime I have a coupon for a free gift and end up actually qualifying for it, they are out of every gift and end up not even saying they are out of it just nonchalantly checking the cabinets behind the counter and continuing to tell me my total. It is the 18th day of the Month and they are completely out of birthday gifts. I feel bad for the employee behind the counter today, because it is not her fault, but it must suck to work for a company that doesn’t care about their customers and do absolutely nothing to keep them wanting to come back.
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May 2023 by Susan M.
Tiffany is a fabulous stylist & a wonderful colorist as well! Thrilled with her results as always! highly recommend !
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May 2023 by Liz Chico Ferguson
I went in for a Balayage, cut, and style after not touching my hair for a year. I moved here about 6 months ago and it takes me a while to warm up to people and trust them with my hair. I must say, Valerie and her assistant were phenomenal! I felt super comfortable from hello. Not only was it a great experience but my hair looks phenomenal. All my split ends are gone (and there were many)!!! Thank you for the care and expertise, Valerie. Looking forward to our next appt.
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April 2023 by Ambi Bambi
Ariel was the sweetest & very helpful associate at this Ulta. She went above and beyond to make sure that everything I needed match the look I was going for . She is very clean and sanitized everything before applying it my skin. She was very knowledgeable about the specific brand I was interested in buying. I walked in just needing foundation but I left with the whole package . Thank you Ariel for making my ulta experience great !
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April 2023 by Susan Maroulis
Tiffany is a wonderful, talented & creative stylist! I came in w a horror show on my head from an awful root touch up at another salon. What a difference a pro can make! Tiffany gave me full highlights, root touch up, Olaplex conditioning treatment & a new hair cut. What a difference! Thrilled meeting her- her expertise is a 10+
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April 2023 by Jennine Burkwit
Came all the way out to the store and completely wasted my time with one of their associates trying on and color matching make up. Had everything picked out and they didn’t have it in stock in the store. I was then told that they can order the products and they will ship them. I then waited in line and when I made it to order they said all the products were out of stock online. Literally left the store with nothing after all that time trying things on. They really shouldn’t have testers out that are completely out of stock. Complete waste of time.
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February 2023 by Supersnowy Cute
I got my hair dyed for the first time in Ulta Beauty, a hairstyle, whose name is Alease, made my hair look bold, like Gamora from the Guardians of the Galaxy! ??♀️♥️♥️????
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January 2023 by Spirit Padua
I'd like to make a public comment on this particular store! :) Everybody that I've met at this particular location is extremely amazing I mean....seriously. They don't make ANYTHING awkward, I'm a man who wears makeup a feminine man at that however I know that some people think it's crazy particularly the older generation. Everybody here made me feel extremely welcome and they're super friendly. My best experience was with the girl with the glasses, kind of short like 5:6, idk she told me she was Jewish. I completely forgot her name but she was amazing! She showed me how to use bronzer. You know they actually show you how to use the product right in the store. Ulta is one of my favorite stores however this particular Ulta is my favorite location! :)
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January 2023 by Matilde DeJesus
I never had had a bad experience at an Ulta but today I got my lashes done and within 30 min they are already coming off. I had gotten my lashes done at other Ultas and they always ask if you are allergic to anything, do not make you close your eyes due to the glue. I am really upset because I am flying out for a trip tomorrow morning and do not have time to get it redone.
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December 2022 by danielle z.
I was in dire need of a whole new skin care routine. I usually feel uncomfortable going into places and having to explain my sensitive skin dilemma. I was so happy when such a sweet girl, Nailysse came up to me asking what I needed. To make a long story short she was super sweet and personable. She helped me and walked me through every product and what I needed. I finally found my place! Also, when I went to check out Aracelis just topped off the experience of being so kind. Very grateful they were also both working on Christmas Eve!
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November 2022 by Symantha H.
I had my haircut with Tiffany here. I'll never go back: ruined my hair. She was very nice that wasn't the issue. Long story short . My hair was touching my butt I asked for long layers . The left side of my hair is short choppy layers starting at my chin and has a 3in blunt layer cut. It looks horrible ! and the right side is longer (this actually is the good side ) I didn't want to be that girl to call and complain so I didn't and I have been trying to style on my own , trying to find different ways to try and hide it; but I can't. So I called Ulta today and told them what was going on and just wanted it blended in or fixed somehow ! The manager said they could offer me a 20% discount and I would still have to pay $38. That's ridiculous that I would have to pay again to fix the original haircut. It was 3 weeks ago and I didn't call because I didn't want to complain but because it was 3 weeks she won't fix for free. That's not good customer service for a business. I will NEVER GO BACK for a cut and I am telling everyone I know. My friends see the cut and all said "...ohhhhh yeah you need to go get that fixed" . So thank you for the horrible customer service .
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November 2022 by Alley Hansen
Valerie in the salon is beyond amazing! She transformed my hair and gave me exactly what I asked for (not to mention she is extremely personable and kind). I already booked my next appointment, I’ll definitely be going back.
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September 2022 by arion788
Olivia is a fantastic sales associate. She helped us color match products and provided us with insightful makeup advice!
