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January 2024 by Charles Meekswright
Unbelievably horrible experience every time. Will not be using them for anything at this point. Gave them 2 months to try and figure things out. Each time has gotten worse than the prior. Im shocked at how rude, incompetent and unprofessional they are. They act like they are volunteers and not getting paid. Stop catering to the lowest common denominators.No wonder this place is going extinct.
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July 2023 by Juan Pablo BG
The night shift employee are the most uninterested people I've ever met
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March 2023 by Sheila Gallagher
Grab your charger for your phone wait time with pharmacy longer than trying to reach food stamps or social security administration. On hold with two caller in front of me currently 36 minutes on hold. Service for this pharmacy is horrible.
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December 2022 by Ana Dominguez
Worse manager ever the line was Hugo and she didnt do nothing to help just looked and left.
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September 2022 by Fernando Lopez
My local Walgreens excellent at Palm Beach Blvd Fort Myers. Pharmacy is most helpful. The attendants help you find what you need. Vaccine appointments are managed well and fast. You get pharmacy notices via text too
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June 2022 by Steve Smith
First when I called they said they hadn't received my prescription, after I called the provider who verified they did send it they then suddenly found it. Then the drive through had 10 cars waiting, when I did get to the window the person was talking so quiet that I had to hang out the window to hear him and he made no effort to improve the volume even when told. Then I get home with my prescription and instead of 30 doses they gave me one without saying a word to me about a problem. I called and they were completely unhelpful and rude, talking over me and not resolving anything or making any attempt to resolve anything. I will never use Walgreens in this state again.
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February 2022 by Amy
I have been trying to reach the pharmacy for 30 minutes. They keep picking up and hanging up on me. I just need a prescription transferred. Horrible service. Finally called North Fort Myers Bayshore location. They picked up immediately and helped me right away. Avoid this Palm Ave location. Worst customer service. Walgreens you should close this location.
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December 2021 by Magdelyn Isaza
Horrible customer service, they never have anything in stock and the pharmacy never answers their phones. I will give it 0 stars if I can!
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September 2021 by Suzy Q
Very rude people in the pharmacy
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August 2021 by Jen C
So rude!! I feel sorry for the woman who is answering the phone here…to be that miserable to people who are just trying to get their prescription. Sad.
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July 2021 by Victoria Cruz
Love this Walgreens. Very helpful workers. Love getting my prescriptions from this local store. They keep this store very clean.
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May 2021 by A T
My doctor sent the prescription to Walgreens on palm beach blvd they sent me a text message stating that my prescription was ready went to pick it up and it wasn’t ready so I asked if they could fill it they stated it would be ready in a hour so I went back the next day and it wasn’t ready so they stated it would be ready for the next day and I arrive at Walgreens and the clerk charged me for a 3 month supply and only hands me One pen of insulin instead of my 3 months supply this is unsettling it make me feel like Walgreens and their rude employees including the pharmacist he is rude has heck doesn’t really care about their customers health or good customer service and are only there for their paychecksIf I could use a negative star it probably be -3
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April 2021 by Natalia Moreno
Just rude people.
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March 2021 by Sky A.
I had a great experience calling to ask if they had an item in stock, super kind and helpful, I drove out of my way for this location and the staff member that checked me out was also so kind!
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September 2020 by Ximeno
clean and friendly staff
