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December 2023 by Unknown Here
Kind of unpleasant to see a customer service associate have his aŝš out in the open.
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October 2023 by Quanah Wilson
The pharmacist is a rude, arrogant, thinks he is smarter than everyone else know it all. Dismissive and cold, he doesn’t understand how filling prescriptions work. I have worked at two pharmacy establishments as a tech for years & know how the system works. He must be new- he doesn’t.
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October 2023 by Rick Kellogg
Not my worst experience but not best where PFAS water contamination is concerned. All this plastic for so small a script...??
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September 2023 by Jeicky Polaco
Noone has the sense of urgency in this pharmacy and they all have a very rude attitude, my wife was on the drive-thru and asked them for a benadryl OTC since she couldn't get inside the store cuz our son was having an allergy reactions and they just simply said they were too busy she would it have to come inside with a toddle having his face full of rash and couldn't even open his eyes. If any Walgreens management's read this post like many other post, please know that being nice and friendly doesnt cost a thing and it should be a big part of the job requierements
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September 2023 by Mike Palumbo
Every person here has a problem every time. Don't purchase anything here, cancel your account, sell the stock. What a miserable place.
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June 2023 by Christine E.
Very clean store!! Pharmacy tech Cassie highly helpful with sone confusing RX issues .. she went out of her way to clarify things... very appreciated! I would definitely recommend this Walgreens
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June 2023 by natalia pollock
This is my worst experience ever with Walgreens. . The pharmacist could not figure out the name of the drug on the prescription , called (or did not call) the doctors office and left my prescription unattended for couple days. didn't notify me, didn't call back. His name is Fabian. After surgery, I started to have inflammation without that antibiotic that was prescribed. heartless and irresponsible pharmacist.
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May 2023 by S F.
Pharmacy is horrible. Rude and beyond slow. Avoid at all cost. The Walgreens on Daniels has kind employees.
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April 2023 by Christine Paulk
Worst service ever in the pharmacy, employee with glasses and curly hair in pharmacy was so rude to me. No name tag. She was very frustrated to get my prescription, horrible facial expressions, not friendly at all and didn’t even say thank you nothing. I’ll be switching my prescription to another pharmacy.
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August 2022 by gemma pena
Casey is an amazing pharmacy tech. My disabled son have been lacking his meds for a week. Walgreens at Homestead in Lehigh acres is the Worse. Lack of the special med my son takes. and told me they are not a Clozapine pharmacy store ? Horrible customer service. Never answer the phone. It took me 4 trips to tell me they've requested the med 2 x to tell me 4 days after not a Clozapine store! Treeline pharmacy They have answered everyone of my phone calls.10+ stars. That's Care, and Compassion. Treeline Walgreens made the difference. Casey and the Pharmacist got my son the meds within 24 hrs and every time I have called they have answered my calls with an over the phone Smile.
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August 2022 by Jonet Jaggers
Worse Walgreens around. Pharmacy people are rude and slow.
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July 2022 by Mac Mount
Just got hung up on for the third time, always out of my medications and refill me for meds that are not the ones I’m prescribed, usually staff is pretty rude with the occasional nice one. Never want to help me when they can’t give me the medication that I need to take everyday and staff seems just to not care at all
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May 2022 by Mike P
LOL at 2.3 stars and rightfully so. The worst customer service anywhere. They unethically hang up on customers trying to get life saving medicine. The Manager does not follow up when complaint is sent in on the website. They refuse to send memo up to the national website IT team to fix the website after admitting know issues with auto refills.
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April 2022 by Solar X Knight
Most of these people commenting just dont understand what they are being told and get offended when they cant have their way. If u need consultation, the head pharmacist (Fabian) will stop whatever he is doing to listen to the customers. He will start asking them questions to give them the most accurate solution to thwir problem. I have seen him do that all the time at the consultation window. There is a reason why this is the most visited pharmacy in Fort Myers.
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April 2022 by Abigail K.
The pharmacist here is horrible. Beyond rude and disrespectful. Consistently "forgets" to fill scripts that have a timely insurance window... even when you call ahead. Literally yelled at me for asking a simple question about my medication because it was "holding up his drive thru". Why should I trust somebody who is unqualified to answer safety questions to dole out medication? He should be removed. Nasty on the phone, nasty in person. The rest of the staff is lovely. I feel so bad for them!!!
