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December 2023 by rosa dominguez
The worst rental car,NOT Recommended....Bad,bad customer service,they don't care about the customer needed,never answer the phone...
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November 2023 by Dineen Pude
ZERO stars is too many! Watch your credit card for fraudulent changes from them after renting here!
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October 2023 by Jammin Jays
Apparently absolutely no cars to rent here with a parking lot full of rental cars. Lady was not very nice either. Budget/Avis get you act together.
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September 2023 by Wilson Molina
I am writing to express my extreme disappointment and utter disbelief regarding the recent encounter I had with one of your employees "color lady" at the Budget Rental office at the 2915 South Federal Highway, Fort Pierce, Florida, USA. I experienced firsthand the appalling behavior exhibited by one of your staff members.From the moment I approached the counter, it was clear that this employee held deeply racist views. Their insensitive comments and discriminatory remarks were not only offensive but completely unjustifiable in any professional setting.From the moment I approached the counter, it was evident that the employee displayed a complete lack of respect and basic customer service skills. Their rude demeanor extended to everyone in the line, making the atmosphere uncomfortable and unwelcoming.To make matters worse, I was shocked to overhear the employee making racist attitudes. This type of behavior is completely unacceptable under any circumstances, and it deeply saddened me to witness such blatant disrespect and discrimination.Throughout the interaction, it became apparent that this employee lacked the necessary skills to handle customer inquiries efficiently. Their responses were dismissive, unhelpful, and often accompanied by an unnecessary and offensive tone.????????????????????
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September 2023 by Lourdes Campos
A BIG Thank you to Grace!! The service provided by Grace at the Fort Pierce FL Location Was A+ !!! The vehicle was ready to go and the price could not be beat! Grace is now my ONLY Agent for my car rental needs that I would trust !!
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August 2023 by Laura M Picard
Tons of cars around and no rentals to be found. Double check that they have a vehicle. Stuart runs better than both St Lucie locations. Boston was amazing and my daughter works at 1 in Maine
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June 2023 by Yamuna Yogini
I didn’t catch her name but she was a gem. Reserved a car 40 minutes before coming down there. Not only there wasn’t but I got an upgrade for the same deal. She was friendly and made the process super easy and fast. I came in feeling very down and her smile and nurturing words left me floating in joy leaving the place. Thank you dear and God bless you and all your loved ones ??❤️?️?
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June 2023 by Paty Ault
Made a reservation. Went to pickup and was told there were no cars available despite a full lot of rental cars. No apology. No let me see what I can do for you next time. No need to try to keep a customer and make them happy. Nothing. Just an excuse about the system not being up to date.
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June 2023 by Kim Brewer
Made a reservation- called to confirm and when I went to pick up the car they had none avaiable.. Evidently the main office needs to be in sync with the branches because the CSR was flabbergasted they were still taking reservations with no available cars. Very poor communication between them
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June 2023 by Carl Wetmore
I called to see if I could get a car for the weekend. Was told that yes they have one. But since you can't call this location directly, you have to talk to someone someplace else. They don't know what is on the lot. I took a cab hear only to find out they're out of cars.
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April 2023 by Tom Merryfield
READ THE REVIEWS!!!! I showed up an hour early hoping to get my rental. She said the car is not available till 9 which was my original pickup time. I walked back in and she told me that it was going to be another hour and a half. The other cars on the lot are not for rent. So why does a car rental business have cars you can’t rent? I asked for a refund and she wouldn’t do that either. This is not a legit business. Made my reservation 3 weeks in advance and paid for it in advance.Not a gram of customer service exists in this place. Not even the willingness to rent someone a car. How budget allows their business to be represented like this is jaw dropping.
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March 2023 by Asheed Abark
The return was easier than I had ever expected. Staff was awesome and met me a I drove up. Gave her the keys and left. Simple as that
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March 2023 by Kyle Waznis
Worst place ever, call they say car is ready but actually talking with corporate show up and no cars are available two days in a row. Went down the street to Enterprise and took care of me..
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February 2023 by Max Bortnick
Grace was very easy to work with, the place is kind of tight so you got to be careful there's not really a lot of place to park but they get you in and out pretty quickly and everything seems to be pretty okay
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January 2023 by Steve Basty
Great manager who always gives us a one way rental at my special govt employee rate
