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March 2024 by Rabia Shadani
They deserve negative stars! HORRIBLE HORRIBLE service. Extremely rude and dishonest people. They repainted our kitchen cabinets and charged us $125 for being less than 20 minutes late in meeting them at the house for payment. Ridiculous customer service. When we told them we would pay in full but not pay the late fee, they threatened to take down our cabinets. They didn't even install the cabinets. They were about to take OUR cabinets that they only repainted. They threatened to steal OUR property because we weren't going to pay their trumped up late charge. They were rough guys that were more in number than we were who were about to get physical with us and destroy our property, so we decided to just let it go, pay them, and get them out of our house. BEWARE! Do not even think of hiring them. You will regret it! There are much much better businesses in the area.
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February 2024 by Lisa Langner
Wow gorgeous! Sooooo happy w my dining room set. Highly recommend. Thank you again for your great customer service and work.
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February 2024 by Diana Varela
Beware! This company only warranties the paint for 6 months. My headboard started fading after about 7 months and this is what it looks a little less than a year later. Not the quality I expected after investing in this company’s service.
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February 2024 by jamie asaro
Besides the top notch workmanship, the staff is an absolute pleasure to deal with! Kaylee is a delight!I would 100% recommend KB custom creations!!
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February 2024 by Cathy Spahr
KB Custom Creations pained my family room and den cabinets. They really took the time to make it look perfect and I'm very happy with the results!! Love the transfomation!! Thank you!!
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January 2024 by shirley love
Had my kitchen cabinets done. Thought they were great in the beginning. After looking closely at their work I quickly changed my opinion. Did not, would not paint the underneath of cabinets so previous color stared u in the face when sitting down. Did not caulk to add finishing look where needed. One cabinet had drips on it. And it chips very easily. We had to do the touch ups & underneath of cabinets. The kickplates at the bottom look terrible, have to repaint ourselves. I would not recommend this company.
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December 2023 by Mark Dye
In my opinion, this company has a LOT to learn when it comes to honesty and customer service! I suggest reading the BBB reviews!Update: In response to the companies reply below...I have a $100 charge by you for "consultation" services on my credit that clearly shows we had a business interaction. My review is based on the business interaction I had with you. I am in no way implying your work is less than spectacular because I've never seen it in person.But I think you should update your $2500 ad special to state the details of what that offer entails. Call out that you roll the flat areas of the cabinets and that painting the inside of any cabinet (glass doors or not) will cost extra. The ad stated "All kitchens - big or small". It was when we found out it was going to cost an extra $375 for painting inside our glass door cabinets and that you would not paint the inside of our refrigerator cubby area (which is very visible) and that you were going to roll the cabinet flat areas, we were hesitant. You then offered to cancel our contract (Thanks!!) and refund our money minus the 4% credit card processing fee. This was stated by you on the phone and via text. You did offer to give us the full service paint job for $4000.00 but after further consideration we decided to take you up on the cancellation. You then kept 8% of my deposit without telling me why. This business interaction could have been much more professional, in my opinion, had you simply been upfront on the details of the service being provided. Then communicate clearly on the refund process and don't change the amount your keeping for "consultation" purposes in addition to the credit card processing fee. And try not not to insult your customers by calling them names.
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April 2023 by Deb Antoon
KB Custom Creations was amazing! They were professional, extremely neat and clean and did a wonderful job! They remodeled our dark kitchen and both of our bathrooms and did a phenomenal job!! They even repainted and old hitch we had and it now blends wonderfully in the space! Ethan and Ryan were so easy to work with! We would recommend them for any job! Thank you KB
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April 2023 by Andrea Huckstep
KB Custom Creations is AMAZING! We found them on Facebook. Their price for our kitchen cabinets to be painted was fair, owners and employees are awesome and very personable, they did a killer job and we are so in love with the way the cabinets turned out. The cabinets look like they were originally white. They don't look like after market paint. Next week we are getting new flooring. After the flooring is installed I will try to remember to upload a photo. I highly recommend KB Custom Creations. You will not be disappointed.
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April 2023 by Sharyon Daigneau
They did a wonderful job on my dining room furniture & several months later came back to paint my kitchen island. I was VERY impressed with their work. I almost wish I had something else to paint!
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March 2023 by Darth G.
KB did an awesome makeover job on a few of my one of a kind wood pieces. I was nervous at first to paint over natural wood but have no regrets now that they're back home and I can see them in person again. They we're on schedule and provided white glove delivery service.
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January 2023 by Linda N
Had them paint five pieces of furniture and they hung the door to the armoire incorrectly and now it won't close and refuses to fix the problem. When they delivered the furniture, the guy said, "oh I have to do a little touch-up on the door, leave it open till it dries", THUS covering up their mistake!! You can see how the paint has chipped off when trying to close the door.
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December 2022 by Susanlieb1 L.
ruined my furniture didn't do anything I asked. I'm extremely disappointed
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December 2022 by Cindy W.
I highly recommend this company they do accurate custom refinishing of my furniture. Very reliable and fair price. They follow through with any questions or concerns I had with my furniture. Great polite company. I highly recommend them !!
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November 2022 by Linda N.
hired them to paint five pieces of furniture but they hung the door on the armoire incorrectly and now it won't close and they refuse to remedy the situation I will be disputing the charge on my credit card for $250 so I can hire a professional to get it done
