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September 2023 by Steven Rogers
Attenzione jewelers.Cabachons cannot be bezel set according to Lydia at Michaels jewelry reparto and design. So why has it been done for millenia? So sad.
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August 2023 by Michelle Moore
So I usually go here for my simple jewelry repairs and usually I'm satisfied. This particular time I brought a necklace in that I popped when I forgot to pull it over my turtle neck before taking it off. So they called me back immediately after drop off to tell me one of the clasp were missing and it would be a charge to replace the clasp. I told her I'm not sure how that's missing but okay go ahead and replace it. So when I return to pick it up I notice that one side of the necklace is significantly shorter than the other. I bring it back in and they basically say that a piece of the necklace must have been missing. So I'm telling them that there was no point of putting a clasp on if it was missing a piece of necklace. I would not have paid for that. They basically just apologizedand provide no resolution other than looking confused. I won't be back.
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August 2023 by Eric Rubin
Brought 14k white gold cluster ring in for up sizing. Quoted $65. Picked ring up today...work was done quite well. Personnel at store were courteous and professional.
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January 2023 by Darcie E.
I took my 3 wedding bands to this place to be soldered together. They were made to fit together, but when I picked them up I saw that it was not done correctly. I took them back to be fixed (2 of the 3 fit together, but the 3rd had a gap in between). I was told by the woman who seemed to be in charge that it could not be done the way I wantedI told her to give the rings back and wanted a refund, but she refused. Soooo, if you need any kind of work done on your gold jewelry, know that they will probably get it wrong, and you will have paid
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January 2023 by Jimmy White
Excellent customer service and always on time with good prices
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December 2022 by Josh Wilkus
If I could give them a zero star rating I would! Stay away from this place.
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October 2022 by Dustin
Such great service very professional and phenomenal jewelry Carolyn was so polite and helpful the whole team was amazing!!!
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April 2022 by Cameron mckinley
I came in to get a repair my first time there was amazing!! Go here it amazing!!
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February 2022 by Redhoob Hardnett
New ownership THEY DO NOT HONOR THEIR WORD. Had a product on layaway that was to turn into a credit. Could not find that receipt until recently. I was told that if I found my receipt I would be able to get my credit back from product that was on layaway they lied. Will not purchase anything else from this company. Loss $623.00
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February 2022 by James N.
Good jewelry work and good prices on jewelry. Just make sure you communicate exactly what you want done. Honest and trustworthy.
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January 2022 by Yolanda Honeycutt-Francis
New owner did not honor credit was told to return with receipt and they will honor. I return with receipt and was told sorry can’t do it. $623.00 down the drain because of lies from this company.
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December 2021 by David Jones
owner is very knowledgeable and down to earth...I've known the family for almost all my life.got all my jewelry from him!!! if you want an honest jeweler call or go see Mike you will def be happy!!
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October 2021 by Kaitlyn Baker
Loved working with Michael and a couple other ladies in the jewelry store! You guys really brought my engagement ring and our dream wedding bands together. They took the time to find exactly what we were looking for. We cannot thank you enough! (:
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July 2021 by Gene DuBose
New to the area, needed an old ring cleaned buffed and resized. Took it to Michaels, very pleased, So when I ran across an old chain and bracelet, white/yellow gold (30 years old) It was in such bad shape I didn't think I good salvage it. Took it to Michaels, when I picked it up, to my surprise it looked like it did when I bought it.Thanks Michaels,
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July 2021 by Kathy Harvey
Always professional. Great to buy or repair.
