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February 2024 by keightek
Always have what we need at a good price.
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January 2024 by Richard Cristles
Had a pleasure to be helped by Rihanna. What a wonderful customer service she gave will come back again.
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January 2024 by Kristen Lindelow
While RVing nearby, we needed to refill two propane tanks. We called this store to ask about their propane refill and the woman who answered the phone was very helpful, explaining the options, and their store hours. We arrived at the store 45 minutes prior to closing only to be told they close the propane area an hour before closing. Absolutely would NOT refill our tanks. Really ridiculous, especially since we'd called to ask! Will never visit this store again.
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September 2023 by Susan T.
I went to the walk in vet to ask if they could chip my dog for travel. They took us right In and did the chip and shots she needed. They gave me the paperwork I needed and explained everything so nicely. Vet and 2 other ladies in there (sorry I didn't get your names) were all super nice and friendly. She told me that the dog had a heart murmur, and would probably go into congestive heart failure. I had another dog with the same, so I was familiar, but did not realize that this dog had the heart murmur. She is old. After about a week, my dog seemed sick. I wondered if it was possibly some type of reaction to the shots? I took her back, the vet looked at her right away. She knew it was not a reaction to the shot, but the heart problem that she had warned me was definitely coming with the dog. She told me I needed to go to a full service vet right away, and made sure I had one to go to. (Which I did). She did not charge me or try to talk me into any tests or anything that would not have been helpful to my dog. It is so nice that there is a Health Clinic for basic needs for pets that does not charge you an arm and a leg for basic things. And they are so nice and helpful. It's obvious when people love their jobs and they really do. I will definitely go back and recommend them to everyone.
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September 2023 by Wonder WomanXE
Well the store isn’t as organized and or stocked as you think it would be. But it’s a busy store. The employees were helpful in helping me look at something. Two gentleman in the “customer service area”, were fantastic! Thank you
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September 2023 by Rick Peck
Purchased a Barbeque online. When I went to pick it up they wanted to give me the show unit that had been sitting outside in the rain. It wasn't assembled correctly and had rust on it. Asked for a refund which was granted immediately. That is the reason for the two star rating rather than one star.Update: I tried calling the "Customer solutions" and couldn't get through to a real person after 3 layers of menus. Also, the website said they had 2 items in stock and the person that was "helping" me said they didn't. Took a star off ineffective response and misleading website or employee.
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July 2023 by D&R Landscaping inc
The two different sales team people told me one thing and the assistant store manager told me something totally different. He was very rude and treated me as though I was a criminal this is the 2nd bad experience I’ve had because of the assistant store manager. Our other business is a Dog boarding and we spend a lot of money at this store. The assistant manager is very rude and if he worked for my company he would have been fired for his rude and unprofessional conduct.He needs more training and shouldn’t be in his position at all.
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July 2023 by Isaac Santiago
Bought 5 chickens for my kids said all females. We went back and purchased 2 more “females” and now that they are 12 weeks old we have 2 females out of 7!! The man that helped us said buy the sexed chickens so you don’t need to take a chance of them being roosters. Now we have 5 roosters! This company should not sell sexed chickens. It’s false advertising. It’s a shame you raise these chickens thinking they’re all hens and now we have to rehome the roosters bc we can’t have them in our community. We specifically said that to the employee. Very disappointing. We went to tractor supply because they were sexed.
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May 2023 by Brandon Meredith
Rachael needs more training in how to appropriately speak and handle customers.
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April 2023 by Giselle Ruiz
Deb was so kind and made checking out easy :)
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February 2023 by Lisa Bruggeman
Great experience and find everything I need each time I go to this store.
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January 2023 by Jack Carmen
Best priced livestock feed.Edited Jan 2022.Came in at 7:55. Walked to the front door with cart in hand. I guess they don't open till 8. Cuase an employee just stared at me, like a was crazy, from the other side.I get it. Can't let anybody in for 5 minutes. But here is an example of simply not caring. There are 20 ways to signal please wait a minute, or 5 minutes. Or I see you. Or hold on. I get only a you're crazy look.Too many people these days who really don't care. They can't be bothered.I could of waited 5 minutes, but after the dirty looks I got. I parked my cart and left . I bet he opened the store before I got out of the parking lot.
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January 2023 by Chris G.
Always helpful with questions. Love the clearance and the sales. So nice to my puppy.
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October 2022 by Amanda West
I had an issue with a curbside pickup order. I spoke with Brianna at the Fort Pierce store. She and Steve were prompt in correcting the issue. Very swift and professional customer service.
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September 2022 by Jill Cordrey
Its posted the store would be open til 5pm. Closed much earlier than that. 20 plus customers affected. This area isnt even in the cone and weather is perfectly safe until tomorrow. There are actual devasted parts of the state where people have evacuated and in need of supplies. Yet Big Lots is open til 9pm. Let that sink in....
