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October 2023 by Claire Davis
Bad business all around. The dispatcher has an attitude problem and it only gets worse from there. I would highly recommend customers save themselves the headache and try a different company
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August 2023 by Melissa P.
They lost three dining room chairs, a grandfather clock, 29 boxes to include ALL of my husband's clothing, an extra large crate of legos, an extra large crate of k'nex,an extra large crate of play mobile, all of my children's clothing I had saved and costumes, boxes of childhood books, my grandfather's encyclopedia series of Civil War picturesque series volumes, handmade driftwood 5' tall tree, antique chair of great grandmother's, all of my dish-ware, crystal, German fruit glasses, Baccarat crystal from grandparents, all of my linen tablecloths and napkins and I am still finding things. Just recently I realized I only have half of my mother's Tiffany crystal. And I don't have my medical records. How do these things disappear? These people picked up at our house. We paid $785 a month for them to store. We came to pick up and they didn't give us all of our belongings. End of story. Do not store your things here.
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November 2022 by Kaiz -X-
Applied here for packaging, on my interview the interviewer judged me on my look saying “I look like a bad kid” and they never reached out to me if I was accepted or not.
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April 2022 by Hannah Marie
The owners/managers are very rude and disrespectful. They have no compassion for their costumers or their workers. I definitely would not recommend this moving facility but instead I would go to the moving place right around the corner, Apple moving and storage.
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June 2021 by Phil Collum
These people are Great.
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December 2020 by Felecia Mathews
This was our first move with the military moving us and I have never been more impressed with a group of men in my life!!! They were so nice and got the job done quicker than I have ever seen!! 10/10 would definitely recommend them to anyone!!! Thank y’all so much
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November 2020 by Emanuel C
They went out of the way to help me out, great service and people.
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August 2020 by Charles Mcneill
No dock for truckers to unload
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March 2020 by Bruce McAdoo
GREAT JOB!! Ross Shelley and the Entire Team @ A&A Transfer & Storage handled the move for my Client who was my 5th Grade School Teacher and this was the first time she had moved since 1987. They handled her move during Covid19 outbreak and delivered EXCELLENT SERVICE ***** 5Stars!!! TRUSTED& PROFESSIONAL!!! The best part was, that because they did such a great job my client was thanking me for the referral and honestly all the THANKS should go to A&A transfer and storage who made me look like a rockstar! Thank you so much, Bruce McAdoo, Realtor ERA American Real Estate-Shalimar
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November 2019 by Derrick Bryant
The crew and staff here are all professional and down to Earth. Nice location and around from to nice sports bars and they even offered a shower after I was loaded up. Hospitality is always a plus. Out of U221 but felt at home. Great doing business with you all...
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November 2019 by Anthony Robinson
The gentleman came to my home packed and loaded our stuff like professional with a positive attitude and we will recommend A & A transfer and Storage to our friends
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July 2019 by AJ Birg
Just moved across country and we had a lot of damage to our household goods. I'm not surprised though.... they resorted to stacking everything/throwing it on top at the end of the day when they realized their truck wasn't big enough. I was so sick watching them pull away. And in hindsight we should have made calls to supervisors. Half the stuff had the wrong tags on it which made it extra confusing on the back end. Also by far the slowest packers we have ever had. So disappointing. ***after unpacking more we have also found that we are missing hardware for several items, or it was just thrown into a box unlabeled.***
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July 2019 by Scott Super
Staff is good but company is mismanaged on an unbelievable scale. They scheduled my move over 4 days, but only sent one guy to pack for 3 days, then sent the one guy somewhere else on the 3rd day (no one comes to my house on the 3rd day, and no one calls). 4th day arrives and they want to add a 5th day! The manager was rude when confronted with the problem and tried to say I agreed to such a disaster. Unbelievable.
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July 2019 by devin mckenna
It would be awesome if they worked the hours that are posted.
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June 2019 by Scott J.
Staff is good but company is mismanaged on an unbelievable scale. They scheduled my move over 4 days, but only sent one guy to pack for 3 days, then sent the one guy somewhere else on the 3rd day (no one comes to my house on the 3rd day, and no one calls). 4th day arrives and they want to add a 5th day! The manager was rude when confronted with the problem and tried to say I agreed to such a disaster. Unbelievable. Update: I posted this review on Google and they replied they "can't find a file with my name and to please call to resolve the issue". Keep in mind response comes less than a week after the incident. So they can find a file a week later on a guy with the last name "Super". This is proof positive the management is completely inept and does not care about the people they are moving or their belongings.
