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November 2023 by Sheryl D.
I was told on four different occasions that my son's prescription was ready. Come to find out it's on back order but very frustrating after making four trips there. Disorganized.
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October 2023 by Chuck R.
I recently was forced to change my prescription drug provider to CVS, because my previous provider, Winn-Dixie, is no longer selling prescription drugs. I have filled 7 prescriptions in the last 2 weeks at CVS and on both occasions, my prices were more than the amounts I was expecting to pay according to my GoodRX Gold plan. In both cases, the staff was less than cordial and bordered on being argumentative. Today they told me to not use the GoodRX Gold card going forward because it is defective and they are the only game in town. It was a case of like it or lump it. I called Good RX and was assured my card is fine.Unfortunately, CVS is the only pharmacy in my area that accepts GoodRX, so my choices are pretty limited.
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January 2022 by Amy W.
I called to find out when I could pick up my prescription and was on hold 28 minutes until I decided to call the store area and the lady that answered said they were waiting for the Pharmacist to get there, the Pharmacy opens at 10 and it was 11:08! How unprofessional! Also the male Pharmacist that works there is rude and the male Tech is rude and I am going to call the District Manager again to report!
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October 2021 by J J.
STAY AWAY! The pharmacist NICK will only jeopardize your health, safety and ultimately your life! Your life will be at risk if you go to this pharmacy! This review is based on my experiences with THE PHARMACIST NICK at the CVS on Racetrack Road in Fort Walton Beach, Florida. The pharmacist NICK is a med school drop out and thinks he has the power to make medical decisions that only doctors are allowed to make. Instead of doing his job as a pharmacist, NICK acts like he knows more than doctors and takes it upon himself to decide which prescriptions he wants to fill and which ones he doesn't. DO NOT USE CVS PHARMACY ON RACETRACK ROAD! I was a happy and loyal customer for 20 YEARS! NICK considers himself more knowledgable than doctors though and has significantly endangered my health. I WILL BE FILING OFFICIAL COMPLAINTS because NICK'S job is to fill prescriptions that doctors prescribe, answer questions, communicate with patients and doctors, and give advice-NOT PLAY MAKE BELIEVE AND PRETEND TO BE A DOCTOR! I could almost understand if I was on a bunch of government regulated medications or if the prescription was from out of town, or if I was trying to fill multiple prescriptions from different doctors at several pharmacies but I only see one doctor, have been on the same medication for over TEN YEARS and have used that same CVS for 20 years! NICK has now severely endangered my health and put me at significant risk. NICK made a personal judgement call that went against the doctors prescription WITHOUT EVEN REACHING OUT TO THE DOCTOR OR GETTING PERMISSION TO DENY THAT MY MEDICATION BE FILLED! I wish I could warn more people because NICK'S employment at CVS will lead to tragedies that could've been prevented!
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September 2021 by Elizabeth P
Very nice store. Went in to get passport picture, very quick. Nice employee
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July 2021 by elizabeth paullin
Very nice store. Went in to get passport picture, very quick. Nice employee
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July 2021 by Paula Andrews
Horrible employee working in the pharmacy.
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October 2020 by Del Dunn
Not impressed.
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September 2019 by Allyson C.
Visiting from out of town and realized that I must not have packed critical medication. I only needed a couple of days worth, but wasn't due for a refill because I'd just had it filled. The pharmacist was incredibly accommodating and sweet. I would highly recommend this CVS if you live in the area or if you're just visiting.
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August 2019 by Rebecca B.
I was in Fort Walton Beach on vacation and came down sick. I was able to call my dr in idaho, have her fax my Perscription to CVS, and pick it up that evening. I'm not even sure how, but CVS had my insurance card and completed the transaction prior to my pick up. I was shocked at the positive experience I received!
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May 2018 by Cait C.
I absolutely love coming to this CVS. They have the most wonderful employees. Leo, Tina, Caitlin, and Bailee are genuinely caring and want to do what is right by their customers. They are helpful with coupons, spot on with item locations, down to the exact shelf!! I am thoroughly impressed and I look forward to many years ahead. Thanks!!!