-
October 2023 by Orlan C.
Worst car dealership in Fort Walton Beach do not buy from them we went in to buy a new car and agreed on a price then after financing they said they went up on the price that we agreed to not once but twice they as much money from you as possible no matter what you agree to
-
September 2023 by Kinzi Milholland
Buying my first car without having a parent’s hand to hold was nerve-racking to say the least. I feel like we couldn’t have gotten luckier having Carl Wilson to help us through it. He went above and beyond, helping me with much needed advice and knowledge, extending time and time again past what could be expected of him. He not only saved me mountains of stress and anxiety, but really helped make sure my experience was special. I would absolutely recommend FWB Mitsubishi, their whole staff was so friendly and helpful, and we couldn’t thank Carl enough.
-
September 2023 by Alisa C.
I purchased my 2022 Outlander from this dealer in Jan 2022. While the dealer made the sale process easy, the problems I've had with the car are ridiculous. I've now been to the dealer 8 times since purchase for individual problems including the back up camera going black WHILE backing up, engine not shifting gears while passing (dealer can't make it do it at the dealer request so there isn't a problem according to them), now my infotainment center has to be replaced for the third time. They told me 30 mins on the phone. I get here and now I'm being told an hour. Now I've been here 2 hours and they still aren't done. They finally bring me the car and my hazard button is HANGING OUT of my dash. Wednesday is my only day off. So all of my appointments are made on Wednesdays. It is an hour drive home and my son has an appointment this afternoon and she knew that. Why can't they just be honest about the time that it's going to take. She states that they didn't know I had a different radio than the other vehicles that's why she told me 30 minutes. They have my VIN number of my car being that I've been there eight times. I will not be returning to this dealership for any other reason. And I will be getting rid of this car in the next year.
-
August 2023 by Dana Stuart
Joe Beal was awesome. There was no haggling, he got us a good price and the best rate possible. Christian the finance manager was very friendly as well. They make you feel like you’ve known them a long time and like you’re a friend of theirs. Very satisfied with my experience.
-
August 2023 by Identity Protected
Getting 5 stars from a customer that bought a new car is common. This dealership advertises help to low income families.For my family, wife and 3 small children. They suggested a vehicle pouring white smoke from the tailpipes.I mentioned that vehicle isn’t safe enough to evacuate a hurricane.Salesman statement “Can’t you just use your other vehicle to evacuate?”A unsettling conversation when financing $16,000. I’m glad I chose to protect my family and not buy the car. The salesman should have been honest. I trusted the salesman to look after my family. I almost made the mistake of trusting him too much.
-
August 2023 by Maida Siddiqi
The process of getting the car was very quick and easy thanks to my dealer, Joe Beal. Within two days, all of the paperwork and filing was done. All the other staff were very friendly and congratulated me on my first car. They let me take it for a test run before sitting down to file the documents too.
-
August 2023 by Amber Mooney
I could not be any happier with my experience with Joe Beal at Fort Walton Mitsubishi!! Our vehicle buying process was easy. With Joe's effort and true to his word hardworking, we ended up with a vehicle perfect for our family. This is our second time buying with Joe- and will again if the need arises !!
-
July 2023 by Melissa G.
DO NOT GO HERE!!!!! This is a joke!!!!!! Spent two hours with my family here for them to then say they cannot fully honor the advertisement and that this is a basic advertisement and that everyone's deal will be different that you can't have negative equity and get a vehicle for $1 or low payment or bad credit. Absolutely joke. Don't tell me and my family (mother, son, and husband and myself) that you know about the advertisement and deal and that you can do it and then 2 hours and paperwork later then say you can't do it all or even half of what you advertised for!!!!
-
July 2023 by Beth Muldoon
The BEST car buying experience amd I've bought my share! From the initial internet interaction to closing the deal, it was easy and stress free! I've already told several people exactly where they need to buy their next vehicle! Thanks FWB Mitsubishi!!
-
June 2023 by Laura Upton
Brent Roberts went ABOVE and BEYOND throughout the entire buying process. He was not pushy and he truly listens and cares. He worked with me to get a GREAT monthly payment, and I LOVE my new Mitsubishi Outlander! The buying process was smooth. If you’re in the market for a new vehicle, I highly recommend Brent at Ft. Walton Mitsubishi!
-
June 2023 by Zachary Snider
Easiest purchase we’ve ever done! Showed up and Brent Roberts found the exact car we wanted with all the features! Quickest service, in and out of the dealership in 3 hours with a brand new car. Thank you Brent!
-
June 2023 by Tori Akens
I can't say enough good things about my experience here!! I was referred to this dealership by my friend Sasha after trying to revive my credit due to a divorce. She said they'd help me and she was right! Brent Roberts went ABOVE and BEYOND and worked late into the evening to help me get a really GREAT monthly payment, and I LOVE my new Jeep Patriot! I was pleasantly surprised by how smooth this process was for me. He and his manager made me feel comfortable and like they truly wanted to help me and my situation! I would recommend this dealership to my family and friends! Ask for Brent!!! :)
-
June 2023 by DJ TreVy
I had the best experience with Fort Walton Mitsubishi! Very smooth process, & everyone was accommodating, willing to help however they could. Brent Roberts did an excellent job making sure I was happy with everything before making my purchase. Can’t thank you guys enough!
-
May 2023 by Derrick Mulling
Came in today to get a vehicle and drove away in a brand new 2023 Mitsubishi Mirage G4! Joe was amazing! He kept us in the loop on everything, from how to do the credit application all the way to final closing. He was friendly and awesome to work with! Highly recommend him if you're in the market for a vehicle! #ask4joe #fwbmitsubishi
-
May 2023 by Brenda Blazon
Joe Beal is an amazing car salesman! He is honest and will work with your situation to the best he could! He will definitely make it happen if it’s possible!
