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November 2023 by Devynn Vachon
All my expectations were met buying my CRV. Paul was a tremendous help in finding my perfect vehicle! Highly recommend him to anyone looking to buy from this dealership.
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November 2023 by Brent Watson
Gary Smith Dealership was very professional from start to finish. Our salesman RaiSean was friendly and personable. Like most people I was hesitant to trust any salesman, but RaiSean was very honest. I had fine print of warranties emailed to me, we test drove multiple models, and viewed others styles to determine the color and options we wanted. I even had the audacity to drive to Pensacola Honda for a second opinion of numbers. This was rightfully viewed as a smart consumer choice and not penalized. For our selected model and color we had to wait for delivery, but communication was constant. Overall the process was very easy and it seems the money generator for this dealership is to treat consumers well for retained relationships for routine service, maintenance, and brand loyalty. That is a business I can support!
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October 2023 by Deborah Laird
I knew exactly what I wanted when I walked into Gary Smith Honda for a new Honda Odyssey. They did not have the specific color/interior but searched until they found one. The other dealership I dealt with for 8 years did not do that. Everyone I met at Gary Smith while going through the process, Paul, Ryan, and Maurice, were very professional, and friendly. I normally do not do reviews... I'm making an exception in this case. Buying my new vehicle was a breeze! I love my new Honda Odyssey Elite!
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September 2023 by Megan B.
DO NOT! I wish i could give this place negative stars honestly. this is the worst dealership i've ever been to. extremely rude, dishonest, doesn't stay true to word & tries to take advantage of every customer, especially if you're a female! Way too many added fees & unnecessary mark ups. Just drive a little farther and go to Pensacola Honda (who sells ONLY AT msrp and can order exactly what you want). Trust me, your wallet will thank you!
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September 2023 by Stephanie Goldsmith
RaiSean was absolutely amazing to us! He was so helpful and willing to work it out for us to get a new (to us) car! Thank you to our amazing finance guy Maurice Eaton at Honda as well who worked his magic! We highly recommend going to Honda!!!
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September 2023 by Christopher French
Today I was lucky enough to visit my favorite car salesperson Trish Kaltenbach @ Gary Smith Honda in Fort Walton Beach FL. Purchased a 2023 Ridgeline RTL that just arrived at the dealership. I received a great price for the trade in and negotiated a fair price on my new truck. Always a very nice experience dealing with everyone at Gary Smith Honda. Big shoutout to Maurice Eaton the Finance Manager who made purchasing and financing the new truck a breeze as he explained all options and policies.Thanks again!
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September 2023 by Nat myers
Went yesterday to go look at a few used cars, met with TJ- he is very kind and informative and easy to talk with. He had me fill out a pre approval last night, got approved this morning. Went back this afternoon, and was helped by RaiSean, he is also very kind, easy to talk too and very informative. He helped me through this entire process all day, and handled all my calls and texts like a champ. I will definitely come back. He exceeded all of my expectations and wants and the things I NEEDED, especially my monthly payment. I’m so pleased with my purchase and I’ll definitely come back in the future for my next car. I have already called my family to explain how good these guys were. I felt like I was supported by a ton of friends and it was such a good feeling. Thank you guys again, and thank you for my new car!
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September 2023 by Annie Williams
We had a wonderful experience! RaiSean was our sales person. He was very kind and knowledgeable about the car. I know sales people get a bad reputation about being pushy or over selling, but he was very polite and easy to speak to. I recommend him and this dealership if you're interested in purchasing a Honda.
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August 2023 by Launa Wallace
I have high hopes for my new Honda CRV hybrid. It has everything I want for my family to feel safe and comfortable for our day-to-day commutes and adventures. And it looks pretty cool too! I appreciate A.J. for getting the ball rolling, and Trish for her help with all of the details. And thanks to Maurice for tying everything up nice and neat with the buying process. The atmosphere is friendly, and everyone is easy going and helpful. I look forward to working with the service department to keep the vehicle tip top. I would recommend purchasing here and hope to bring more business their way in the future.
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August 2023 by Erik Munoz
Arrived at Gary Smith Honda in the morning. I walked into the reception area, and noticed that there were people waiting at the vehicle service center. I was promptly attended by Scott a sales associate. He showed me around the lots, the Civics and Accords. He was very courteous, and I felt very welcomed, at ease while test driving model vehicles. Eian, then handled the paperwork. He was very professional, and I recommend Gary Smith Honda, ask for sales associate Scott.
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August 2023 by Samantha Dover
We very recently purchased a 2023 Honda Odyssey from Gary Smith Honda.My husband and I were assisted by RaiSean, and he made the process as easy as humanly possible from start to finish. He was friendly, quick to respond, knowledgeable, and easy to work with.As a result of his help, I was able to have financing virtually completed, via phone, prior to my arrival. As my husband and I both work full-time jobs, with several small children, being able to hammer out most of the details before we arrived (limiting time spent sitting at the dealership with young children in tow)was incredibly helpful to us.Once in finance, Maurice was excellent. He knew the process very well, and was able to simplify/streamline explanations regarding our loan. Our experience at Gary Smith Honda was very positive. Our time was valued and communication was great.I would recommend both RaiSean and Gary Smith Honda 10/10.
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July 2023 by TaLeah Goodin
Shopping for a car here was like a dream. Tj helped me pick this beauty and was super friendly, made the process ten times better for me. The rest of the staff was also helpful and very friendly. For getting my first car by myself, Tj was the best salesperson to work with especially with all the helpful knowledge he gave me about all the cars I reviewed. 10/10 would recommend
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July 2023 by S Dobbe
My experience at Gary Smith Honda was amazing!! Raisean and Rebecca were above and beyond .Before coming to Gary Smith I had been shopping in different dealers and experience a lot of mansplaining and the usual you are confused. But from the moment I entered Gary Smith Honda, I was treated as equal no mansplaining not even an attempt to do so. Raisean was so warm and caring . The best part of it all was their upfront no games deal. I was trading my truck and I knew exactly the what it was worth . I had been thru the same process with three other dealers before them . They asked me what I was looking to get and the very first deal they sent back had the amount I wanted and the payments I wanted. No hidden fees not games... I love it!!! They didn't had the color I wanted but I knew exactly were to find it ( as I had test drive it the night before at another dealer ) so he got on the phone and spend almost two hours calling and chasing the the other dealer to agree to trade the SUV over to them. Raisean and Rebecca didn't give up and got me the truck I wanted the same day. I left Gary Smith Honda extremely happy with a vehicle I love.
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July 2023 by April Louderback
The whole experience top to bottom was great! Everyone was so nice at Gary Smith Honda. We had the pleasure of working with Trish and she was awesome!! She constantly made us feel comfortable and fully aware of all of the features on the Accord. Josh in finance was great too! Thanks so much to everyone!!
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June 2023 by Naomi K.
Be careful using their service department for anything other than oil change or routine maintenance. They cannot troubleshoot like a regular mechanic shop because of Honda regulations. They quoted me $5,000 for air conditioning repair and I got a second opinion and it fixed at a local shop for $500. The issue was not what Honda had told me it was and was instead a simple fix. Do your due diligence and shop around.