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March 2024 by Glenn P
Pitiful Left wires hanging when I picked up my vehicle also piece of metal on back floor board do not even know where it came from?All my seats was in the down position,
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March 2024 by Alexander Hill
This shop is criminal and dishonest. Magically the exact same estimate is less than HALF when they found out insurance is involved? This means to pay out of pocket for the same parts and labor and NOT use insurance is 100%+ more expensive. I would take my vehicles anywhere but here.
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January 2024 by G H
This experience with Gerber was the worst auto body experience of my life. Not only did it take nearly 6 months to get in to get my car repaired, but they also used substandard parts. Subsequently, they had to replace them again. It was almost a year before my vehicle was fixed properly. It still has some dust and runs in the paint, but I am not going to take it back and have them fix it.On top of that, because my wheel was damaged in the accident, I had purchased a brand new steel rim and a used tire so I could use the vehicle until I could get it fixed. Somehow, they managed to lose or throw away that extra rim and tire, and I could never get an answer of what happened to it.
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January 2024 by Tammy
Gerber fixed my car after an accident - they gave me regular updates and were very nice to deal with. I highly recommend them!
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December 2023 by Maria Byrd
My car was rear ended at a stop light. Sharon and the team were amazing! They kept me updated on the repairs and progress and I was expecting the color may be off a little with new paint. I could not even tell my car was rear ended. Gerber collision did a phenomenal job on my car. It looks brand new!! Thank you very much! I highly reccomend Gerber Collision without reservation!
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December 2023 by Sean Hennen
Paul did an amazing job keeping me informed throughout the whole process. I had zero issues getting my car repaired. They were actually done early, and my car looks just like it did before the accident.
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December 2023 by brayan velasquez
If you want your car to get repaired fast this is not the place for you first they rescheduled my appointment 2 times and it’s been almost a month and they supposed to get my car done by October 31 and still don’t get my car done, plus they don’t know how to lie because I called them two 2 days ago and they said that my car was just getting out of paint and passing to assemble and I just called today and they told me the exact same thingServices: Painting
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October 2023 by Ra Denora Em
I really didn’t want to leave this review but feel I have no choice now. Extremely disappointed with Gerber of Fort Walton Beach.They break things on your car because some of the employees are just too lazy to take their time and properly remove parts from your car; instead they just rip them off with force, which they then have to replace driving the repair bill higher. They’re actually lazy enough to leave pieces of your old part behind and simply install new ones over the old ones they broke.At the end of the job there’s screws, retainer clips etc. missing leaving parts not properly secured and water able to get into your frame.They’re very careless with the parts they remove leaving them with chipped corners with paint missing. They don’t bother to cover up or just simply pull off your exhaust tip before body work, no, they leave it on and leave deep scratches in it with angle grinders.Not only do they leave your new paint job full dimples, debris and missing clear coat in some parts, their people are also too lazy to simply pull off a couple of pieces of tape behind your tag meant to protect your paint from a sharp edges of your tag and just paint right over it.Paint has already detached from one piece of tape leaving an opening for moisture to get in, which will eventually lead to your paint peeling off.They apologized and promised to get back to me about the missing parts and correcting some of the paint flaws; instead they have gone radio silent on me. No answers to my text messages and no call from a general manager as promised.If I don’t hear back from someone soon I’ll be forced to file a complaint with FDACS.Services: Painting
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September 2023 by John W.
I used them back in 2017 and I HAVE NEVER been SO impressed. I was treated like family. The quality of work was phenomenal. and the cost was remarkable . I could go on and on, but " They are Great" . Please stay AWAY from Crestview Paint and Body. They are VERY BAD.
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August 2023 by Michele Owens
I have used Gerber in Fort Walton Beach on 4 separate occasions in the last few years (I drive a lot and stuff happens?) Each time I received top notch customer service from the time they did the repair estimate through completion of the job. They do great quality paint/body work and demonstrate a high level of professionalism and integrity!Services: Painting
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August 2023 by Richard Myers
Very quick and they kept up communication with us to let us know the status.
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June 2023 by Dougie Fresh
Disappointed, walked to schedule an appointment or get a quick paint estimate and was stared at by two women eating. One looked away from me and the other didn't say a word. Not a greeting are anything. I asked if everyone was eating lunch and one simply said, " yes". After a moment of silence I asked if I should come back later and nothing was said. I turned around and walked out.I used Gerber Collision on Racetrack twice before with no issues. Must of had a staff or management turnover from the last times.I understand it was lunch time, but I was on my lunch break as well trying to do business. Maybe hang a sign on the door if you are closed for lunch.——————————————New replyThanks for your prompt response. I didn’t get very far with your front office staff, so I don’t have any documentation. I came in to schedule an appointment or get an estimate and no one would help.I’m looking to get my truck repainted, so I’ll call and try to schedule an appointment instead of coming in.
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June 2023 by William Szarszewski
Great visit..Profesional estimate ..I went with them..ordered parts
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May 2023 by Kelly Brown
Horrible place. They will NOT call you. You have to call and remind them that you’re STILL waiting. Took over a year to get my car fixed. Bad work and even worse customer service. Go somewhere else!!
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May 2023 by Alex J.
My rear bumper was supposed be replaced/repaired but here's a picture of their work. You be the judge!
