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December 2023 by Carol Dorsey
NOWELLA , front desk is awesome ! So happy to meet her. All Housekeeping Staff great too !Loved staying here ??Safety: Felt very safe here.Had to have Dental surgery while here Dr. Susan Welch DDS & her team are fabulous . Highly recommend. Had to keep extending my stay while healing. Thanks to everyone here for all your help.
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December 2023 by Double T farm
We had a wonderful time here, we added an extra night and had to change rooms due to availability and Brianna and Teresa helped make our room transition run smoothly. Staff is amazing here!
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November 2023 by Alisha Carver
We booked here because we were attending an anime convention at the convention center and this was conveniently located 2 min away, was pet friendly, had a gulf view room with an additional pull-out sofa, and free breakfast. The Hampton Inn at Ft. Walton Beach checked a lot of boxes, so we booked and selected the non-refundable option due to the discount.Unfortunately, the room we booked encountered a maintenance issue and Brianna (I hope I got her name right) at the front desk went above and beyond to accommodate our situation. We received a similar gulf-view room but without the sofa-bed. This meant a possible awkward sleeping situation as I was with my 2 adult stepkids. Due to the paid & non-refundable status, she did help us with the additional fee that hadn't yet been added, which definitely made up the difference for us.Brianna turned what could have been a negative experience around, and her level of customer service is one of the main reasons we would love to return in the future. Also, the breakfast here was really good with a great variety of food, the property was clean with updated interior (though as an older hotel, the exterior is not perfect), super easy beach access, and every person who worked here was really nice. Really nice stay, especially for an off-season visit.
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October 2023 by Annie Shaneyfelt
Normally I have stayed in some of the nicer condos along this strip with a beach front view, but this one was booked for an over the weekend work trip. I was pleasantly surprised based on several less than great reviews I read. The staff was very friendly. The hotel in general along with our room was nice & clean. Many restaurants nearby and the beach access was easy peasy! I would stay here again.
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October 2023 by Mahlon Robertson
Location was pretty great and the staff was friendly. Unfortunately, in the two weeks I stayed here the room was not made up once. I requested basic room cleaning on three separate occasions and was told the request was in the system. They claimed rooms would be cleaned three times a week for long stays but after the third request, I gave up asking. Room quality was not bad, indicative of a hotel room on the beach.
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October 2023 by Lyudmil Kolev
Our happy place is right on the beach, kids friendly with nice and clean rooms. Staff members are great, Wi-Fi and breakfast included. Located close to restaurants (some of them on walking distance), downtown, aquarium, and everything else you may need. We've stayed there 3 times so far, and we all agree there will be more to come pretty soon.
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October 2023 by Kristi Whitrock
This Hotel was very clean. The staff was very nice and accommodating. It was nice to be able to bring our dog. Hot breakfast was good. It was steps away from the beautiful beach!Rooms: Very clean.Nearby activities: Close to beach, stores, aquarium, and restaurants.Safety: Felt safe. Good area.Walkability: Close to the beach. Walking distance to restaurants.Food & drinks: The hot breakfast was good.
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August 2023 by P Sanchez
Typical Hampton Inn - rooms are older, tiny gym, mediocre free breakfast, not much of a view. But the location is nice. It's right by the beach, walking distance to the boardwalk where there are restaurants and gift shops, and also walking distance to a nice hang out spot called The Gulf. Loved the bath products that were provided.Walkability: Short walking distance to public beach and 15-20 min walk to the boardwalk and gift shopsNoteworthy details: Loved the shampoo, conditioner and body lotion, which are free of sulfates and parabens
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August 2023 by Georginna Evans
My husband didn't get the room he reserved. The room smelt like dog urine. The food was great! The cook was a very sweet lady. Location was perfect access to the beach.
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August 2023 by Alvaro Piñeros
The Good: Location, right next to the beach. Staff, they were friendly and kindThe BAD: Just about everything else. Facilities looks like a motel 6 from the 80s small and cramped. The bed.. was awful. Could barely walk the next day. The Room was definitely not whats on the pictures. Rooms are pretty small. They have a patio, but no lighting and a ton of mosquitoes. The walkway by the pool smelt like pee. The hallways were dark and musky. My wife says it smelt like wet dog. The dinning court was super small and cramped. Be prepared to wait in line for everything. Parking space is shared with 2 other large buildings , wish you good luck finding a spot if you are planning to go anywhere. Bottom line, we were oversold on the property, definitely happy with that, and its definitely not what we expected from a Hilton Facility.Walkability: Walking distance to the beach and a couple of restaurants. About 1/2 from town and shops.
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August 2023 by Stacey Mitchell
Amazing hotel! Super clean, right on the beach, great breakfast, and the most friendly and helpful staff ?I would definitely stay here again, and I highly recommend this hotel. There is coffee, hot water, and some type of fresh cold complimentary beverage in the lobby all the time. Breakfast was plentiful with a great mix of hot and cold foods. There is a fitness room, but go out and get your exercise by walking on the most spectacular white sand beach! The sand is cool, so you will enjoy taking off your shoes. There's a unique honor system of people leaving their flip-flops at the end of the walking paths when you enter the beach, so you don't have to carry your sandy shoes. It was refreshing to see this and to know that the shoes will remain until you get back from your walk. What a great and gorgeous area!Rooms: We had a beach facing room and it was great! Super clean, very roomy, everything was functioning and updated.Nearby activities: Walkable to everything! Shopping, restaurants and THE BEACH!!The beach is spectacular! White, cool sand like you've never seen!Walkability: Restaurants and shopping all nearby.
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August 2023 by Nicole Sapp
The room reaked of mold. So much so I had to take an antihistamine in order to sleep. Breakfast had very few options for anyone who is gluten free. The coffee was cold. The staff was very nice w but it's hard to make up for the other deficiencies. For 300 per night I expect better.Rooms: Sheets were sandy and the room had a mold issue
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July 2023 by Juan Harris
I am very dissatisfied with my stay. I was misled regarding charges on my account and was charged an amount that I did not agree to. The front desks attendants were not helpful and shared erroneous information. I reached out to the corporate office, and they too are slow at resolving my complaint about my concerns regarding my bill. The carpet in the hotel hallway and room are very dirty and the amount they charge to stay does not match the facility appearance.Rooms: The rooms were dark and the quality did not match the price.Nearby activities: Not too many nearby activities that I was interested in.Walkability: N/A
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July 2023 by James Wallace
For location and the cost, that this hotel should be top shelf,with so much more than the basics being offered. Business receptions and other things should be offered, besides just cookies. As it sits between beautiful hotels, bring this to the level it deserves. As a Hilton Honors Gold, was not even offered water on arrival. The AC unit within the room was obnoxiously loud also.
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June 2023 by Jake W.
As a precaution, I recommend always always Always check the A/C Units Dust Collector/Catcher Pads! I've noticed no matter how many 's an establishment has, NO One, ever seems to take any care in cleaning the air unit system for each room.Stay educated, Stay Healthy, Stay Aware!