-
October 2023 by Andrew Murdock
Bought a safe from this place, now live out of state. Safe was sold to me with a wrong booklet, wrong serial number / combo. Called to get receipt per liberty. Guy on the phone was a complete a$$hole, offered so send in copy of my ID for verification guy became even more of an a$$hole. Incompetent and horrible customer service. Guess you have to check everyones work these days.
-
October 2023 by Jack Powless
Very good service. Everyone I talked to were very helpful and not pushy.
-
October 2023 by Greg Sellinger
I have been dealing with Jimmy's since the 1970s. I have never had any problems whatsoever, The staff is always very helpful and courteous.
-
August 2023 by John B
I called ahead of time about trading in my firearm, explained what it was and the gentleman on the phone told me to bring it in. Guess I drove all the way there just to be told they don't need anymore of this type. I will add that while I was waiting for it to be looked at, 2 other workers walked by and said it was in great condition. He was real cryptic about buying it from me, I'll just leave it at that...
-
May 2023 by Ryan Fisher
0/10. Attempted to make a $2,000 purchase despite their overpriced mark up on everything because I wanted to support my local business. The salesmen acted like he was annoyed I was in their spending money and every question I asked was met with a condescending response that I tried to ignore but eventually led to me walking out in the middle of the deal. There are too many other fire arms dealers in Pensacola with better prices and customer service. It seems Jimmys employees are under the impression that it’s the local community’s job to support their business, and not the business job to support the local community. I have no plans to walk back inside jimmys any time soon, possibly ever. In this economy you would think they would be trying to retain local customers but they seem more determined to talk down to them and run themselves out of business.
-
April 2023 by Tim Simoneaux
Great store. Bought several firearms from them. Their staff is polite, knowledgeable, and helpful. Prices are competitive, and they tend to carry more than just typical inventory items.
-
January 2023 by JONISTI1
Since my first visit in 1988 as a young airman ... I lost track of how many enjoyable visits and transactions to include my first AR purchase... Also, my sons first gun was obtained here (a new family tradition). To this day I refer folks from far away to come see... A true landmark of FWB. Roy , Amy and Mike are family... THANK YOUJOE HAJIK II
-
December 2022 by Tom Durrett
Jimmy’s is a great shop with good selection. The staff is knowledgeable and friendly. Not the typical gun shop know it all’s, highly recommend.
-
May 2022 by taylorjm86
One of the best experiences I've had! Bought a new Franklin 50 gun safe. From start to finish, everyone in the shop being super friendly and helpful, all the way to the guys delivering! Very professional and answered all my questions! They didn't hesitate at all to accommodate exactly where we wanted the safe! Highly recommended and will most definitely be back! And we even met the owner Roy who was exceptionally pleasant! Thanks to everyone at the shop!
-
May 2022 by Bob S.
Not only fair prices great service great employees extremely helpful.A good place to go for a Firearms or ammunition needs plus other things
-
April 2022 by lov311ife
The negative reviews really are B.S. I've bought from here twice now and had the smoothest experience. The staff is very knowledgeable and friendly. I was waiting on a background check to process, and was having conversations with the staff. Very down to earth people. I also want to point out, I'm neither law enforcement or military.
-
April 2022 by Steven Drago
Excellent experience. Very friendly and knowledgeable staff. They offer blue label Glocks with great discounts. Good stock on ammunition.
-
April 2022 by Steven D.
Excellent experience. Very friendly and knowledgeable staff. GREAT prices. Blue label dealer. Definitely will be going back.
-
January 2022 by Will Rice
Great inventory. Very knowledgeable and friendly staff.
-
November 2021 by Carlos De La Cadiz
Very helpful staff and great selection of merchandise. Highly recommend!
