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November 2023 by C Z
Would definitely recommend stopping in to this dealership! Kia fort walton is By far the best dealership I have encountered, phenomenal.Starting off by saying all of the salesman are very honest and will do their ultimate best to help accommodate to any circumstances.The sweetest people I have ever encountered in the car business. Pricing on the vehicles & trade in value is outstanding.
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October 2023 by Susan Prescott
So far, my experience has been good. My sales associate was very knowledgeable about the product and actually ended up finding the perfect vehicle for me. It was a long process and lasted into evening hours, and no time for detailing my vehicle, but they scheduled me an appointment to bring it back for that. My previous Kia, which I traded in was a great SUV but I needed an upgrade. Looking forward to be this being the perfect fit.
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October 2023 by Lloyd Harris
Great overall experience! We worked with Diane,James, and Bobby who were fantastic! From the moment we got there to the day we drove our new car off the lot, and all the days in between, they were attentive, respectful, and flexible. They were there to accommodate our needs, not push their own. Not to mention, the quickest paperwork process we’ve ever experienced at a car dealership!
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October 2023 by Cory Klein
I bought a car from Alex today. He was amazing. I would absolutely rate HIM 5 stars. There were a few things that were less than perfect but none of them had to do with my salesperson. I will definitely use Alex for all of my purchases in the future!
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October 2023 by Darius Green
Xavier Tyler made our car buying experience a breeze. He was very professional and extremely knowledgeable. He help us to get the best deal possible. If you choose to go to KIA Ft. Walton Beach, Xavier is your go to guy!!
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October 2023 by Chino Chen
so I actually did not purchase a vehicle from here, BUT I did work with Kris and sold my vehicle directly to him. Despite being two hours away, he was able to communicate concisely and give me a better offer than all the local dealerships. Highly recommend!!
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September 2023 by Mark Idrogo
Xavier Tyler did an amazing job, answered all our questions. He showed us all the features of the sportage that we were buying. I will be recommending him and Kia to anyone looking for a car.
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September 2023 by Tris
Easiest car buying experience I've ever had! I went in and got the exact car I wanted. Everyone was very helpful, and my salesman Chris made sure I was comfortable every step of the way. I ❤️ my 2023 Forte z line.
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September 2023 by Craig Sadberry
Great experience with Fort Walton Beach Kia when purchasing my vehicle. They went above and beyond to find the vehicle I was looking for. They went and picked it up (100 miles away) same day. Thanks Diana for your attention to detail and going above and beyond!!
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August 2023 by Kristie Berhow
I can’t express how happy I am with the service I received from Step One Automotive. Xavier Tyler was one of the most professional and knowledgeable sale associate I’ve met hands down. He made the process easy for me and made me feel comfortable as this was my first new car purchase. I will be recommending all of my friends and family to this dealership.
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July 2023 by Liliana Felix
I do not recommend buying a car here. They overprice cars way over MSRP. They told my wife and I to purchase GAP because it would benefit us if the car were to be a total loss. We got into a car accident March 10, 2023 and our car was deemed a total loss and we had to pay the remainder balance instead of our GAP paying for it. Kia at Fort Walton Beach has a GAP contract through a third party. It is very important to ask questions about this dealerships GAP contract before purchasing it. If your car is 120% over MSRP which our car apparently was, you have to pay for the remainder balance on your GAP. Therefore, they had us buy GAP for no reason. Probably to make more money off of us. Ever since this experience with them I tell everyone not to go here. They claimed they would “help us” with this situation they have yet to contact us. They are horrible at calling back. We had to personally drive all the way from Navarre to the dealership just to get their attention regarding this situation, multiple times. I thought they had our back since we had a great experience buying the car from them. However, this dealership doesn’t care about you after you buy a car; all they care about is money.
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July 2023 by Jordan Dahdah (JD)
I would recommend Austin for buyers who are serious. He was able to give me the KBB cash value for my trade and was able to reduce the sale price of my (new to me) vehicle. Austin also showed the work order that was done during it's inspection. He was easy to work with and even filled the tank before my wife and I left. Overall the experience was not so bad compared to other dealers I have done business with. For people who leave bad reviews, I get it but at the end of the day you have to be firm with what you want and if you're serious they will work with you. Oh and make sure you're pre-approved through your bank, you know how dealer financing can be!
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June 2023 by Hanna T
My husband and I had such an amazing experience at Fort Walton Kia yesterday. Denzel was super knowledgeable and helpful throughout the whole process. He helped us purchase a beautiful 2023 Telluride. Bobby helped to make the finance process a breeze. I would highly recommend this dealership to purchase your new car!
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June 2023 by Janeese Norris
This was by far the best car shopping experience I have had!! Hank Sykes went above and beyond to make it a pleasant on car shopping. He made sure we got to see every car I went there to look at. Then the finance department was amazing, friendly, and fast. They all worked together to get it done fast, and with a smile. Thank you everyone who helped me get into my car today!!
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June 2023 by leslie anderson
Juan (sales dept), was amazing so kind, patient and showed me the KIA app with quick clear and easy instructions !!!! ( Service dept could certainly use some help with kindness).Not being my original salesmen he was quick to offer to assist. I really appreciate his time and efforts and wanted to shout out a huge THANK YOU FOR YOUR HELP TODAY !Here’s to you,JUAN!??????????Appreciate YOU!!!
