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March 2024 by Victor Banks
I had a problem with my taxes.Came to liberty talk to a lady named Nancy she helped me out very well placed to go
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March 2024 by Jason Turpen
Always have had a pleasant experience with this office. The Owner is extremely helpful and knowledgeable about any questions in regards to my tax issues in the past. I highly recommend the office on Perry avenue
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August 2023 by roman bussey
Never open. Never return calls or emails, rather lick an electrical socket then ever go back in there. Lewis was the only good one in there and he's is gone.
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June 2023 by Jennifer Barrow
Victoria was very efficient and friendly in her services. Thank you Victoria!?
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February 2023 by Cassie Lewis
Liberty Tax has amazing customer service and top notch professionalism. I would recommend their services without hesitation. Make an appointment with Victoria! You have great staff Nancy, thank you!
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February 2023 by Lisa M
Great service .. I saw Victoria and she was amazing explains in details on the process and overall great service
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December 2022 by Wildjules
Nance, the owner of fort Walton Perry Ave office hasn't returned my phone calls for 4 months now. This is financial abuse, saying she can help me and found the error of my 2020 taxes yet I just found out she never filed. They know my car broke down in a parking lot and I'm living in my car and that I desperately needed my$3000 to survive. I called corporate and the won't help. Everyone just says they will call back, meanwhile I will die trying to get help.
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October 2022 by Henry Jablonski
These folks have been taking care of my taxes for years. Always courteous, helpful and informative. Communicate very easily and have taken care of my needs. I highly recommend them to assist with your tax needs!
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September 2022 by Christine Drake
Victoria is amazing with new technology and updates continually and very understanding and kind! It’s been a crazy year with Covid-19, price increases with gas, road works, she has the best customer service understanding of issues affecting peoples lives!!!! Thank you for everything!
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July 2022 by Gillian Kruse
Nancy has been doing my taxes for years and I trust them to always do a fantastic job. Victoria is great ? and always does an amazing job helping me!
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March 2022 by Shakitta Fitzgerald
I Have Filed wit Liberty Tax For about The last 5yrs in My Hometown of Gainesville. Having Recently just Moved To This are I was Very Skeptical about Going To a New location But They did NOT disappoint!! The Staff here were So Kind and Helpful. I Ask a lot Of Questions Because I am Particular about My Taxes and The Obliged and Answered Every One!! My Preparer was VERY Thorough Which Help put Me at Ease and I Especially Appreciate that even after I left They Called me to inform me Of My Return being sent in and the Status!! Hands Down would Recommend this Place ANYTIME!! And I Most Certainly will be going here from Now On!!
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March 2022 by Jimmy Eason
These guys are fast and accurate. I just did 2020 and 2021 returns and was out the door in under 2 hours. I'm self employed so it was incredibly fast with everything involved with each return.
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December 2021 by Donna Elliott
Nancy Hagen is the most dedicated and hard-working tax professional I have ever known. She works tirelessly to resolve complex IRS problems and to assist small business owners to get and keep their record-keeping on the right track. Her desire to provide the best tax service available, at an affordable price, is one of her greatest strengths.
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September 2021 by Marie Davis
I paid for them to file an extension with the IRS. Went back in two weeks later to file and sign my taxes. A month goes by and the IRS still has not received my taxes. I call down to liberty tax to ask the status of case and Joy would not give me any answers, said I needed to speak with Cody he was the one doing my return that she would have him call me the next day cause he was off. 2:00 the next day I still dont receive a phone call so I call back down to speak with Joy. She sets me up with another appointment. I find out the owner Nancy never sent my return to the IRS. All Joy did was apologize. The least they could have done was give me my Filing fee back. But no NOTHING!! I will Never use them again and will make sure everyone I know this town will never use them either. Very poorly ran. Nobody that works there knows what they are doing even the owner!!
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July 2021 by Marie Harris
I paid for them to file an extension with the IRS. Went back in two weeks later to file and sign my taxes. A month goes by and the IRS still has not received my taxes. I call down to liberty tax to ask the status of case and Joy would not give me any answers, said I needed to speak with Cody he was the one doing my return that she would have him call me the next day cause he was off. 2:00 the next day I still dont receive a phone call so I call back down to speak with Joy. She sets me up with another appointment. I find out the owner Nancy never sent my return to the IRS. All Joy did was apologize. The least they could have done was give me my Filing fee back. But no NOTHING!! I will Never use them again and will make sure everyone I know this town will never use them either. Very poorly ran. Nobody that works there knows what they are doing even the owner!!
