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April 2024 by Cindy Webster
Love the setup of the place. Large variety and selection of everything! And a large turtle that wanders the building.
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April 2024 by Sheila Austin
Always clean
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March 2024 by Lindsay Elaine
This place is disgusting the poor dogs are always covered in their own waste and eating it . So horrific don’t support puppy mill places like this .
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March 2024 by Kelley Drummond
This is one of my favorite stores! The staff is always super friendly and helpful. They have a great variety of fish supplies and other pet needs. While you are there, don't forget to say hey to JP the resident tortoise who roams about freely.
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March 2024 by Jenny Alber
I am not sure who helped me today but I wanna give a big thank you to the girl who helped me pick out the what I needed to help my dog use the bathroom. Our new dog hadn’t gone #2 since we got him (over 4 days ago) and what she helped me pick out made him go in less than two hours.
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March 2024 by Pat Mckinnie
Run don't go there sold my daughter a 4,000 dollar dog sick she was paying 1,000 first 5 days after having dog. May have to be hospitalized tomorrow big bill! I am to mad to get into whole story. Rushed my daughter out saying u don't have to sign paperwork the day she was sold because they knew dog was sick. To be continued!!
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March 2024 by AdamsLife 01
Have been calling this store for almost 2 weeks now to get pricing on a puppy every time I call either no one answers the phone for days at a time or they do and say oh please hold let me get you the pet department and no one ever picks up and today 3/11/24 same thing happens then I ask to speak to a manager and after 10 min on hold told they are too busy and can’t talk then I was asked what I want I stated that all I want is the price of a puppy and was told that only 2 people in the store can talk about the dogs really lost a 4500 sale all for poor customer service
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March 2024 by Veces
Great fun
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February 2024 by Summer Desneige Millsaps
I didn’t buy a pet from them but was ready to. They had a little frenchie so cute but 10,000 grand really sad to put such a high price on a puppy. They then said they would take 8,000. I offered 5,000 pretty much at that point got laughed at and worker walked away. There is no dog worth selling for 10,000 from a pet store. Very sad I know plenty of Frencie breeders and they couldn’t believe what they had this puppy listed for.
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February 2024 by Highlander Therecanonlybeone
Seems like the old staff is gone. Definitely lacking customer service with the new kids working there.
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February 2024 by Mike Patrick
Nice selection of fish!
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February 2024 by mimi kim
We paid over $4000 to bring our new family member. However, he has a dislocated patella we(actually vet) find out soon as we bring him at home. Also He does not have the typical characteristics of a Shiba Inu.He has strong Jindo dog characteristics. (Jindo dogs are Korean dogs. So I don't really mind, and it's actually kinda funny)He is really cool and pure love. but it is very upsetting that he has a leg issue. Whenever I touced hes leg it's popping. he's almost 2 years old now. we love our baby's but just have some doubt for they breeders from Pensacola. (they said they brought him from Pensacola)
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February 2024 by Tina
So just a heads up for those of you that are thinking about buying a puppy from petland majority of their dogs come from backyard breeder puppy mills. On top of that, if you get a mixed breed and they tell you that it is AKC registered, it is not that dog is registered through the AKC Canine Program only. The AKC came up with a canine program so that the mixed breeds could feel special as well.FYI Who ever bought the solid black "Belgian Tervuren" if you know anything about the breed they DO NOT come in solid black. They falsify the so called pedigree which is through the ACA. Also you got ripped off by paying $4000 for that puppy.DON'T ever buy a puppy from here!!!Unless you want to support puppy mills and obviously looks like many people are supporting these PUPPY MILLS AND these so called "HOBBY BREEDERS"These puppies are either mixed or poorly bred and you spend $2,500-$8,000 on a puppy that will have major health issues and health defects. ALL THERE PUPPIES ARE INBRED OR MIXED!!!!DON'T EVER BUY A PUPPY FROM PETLAND!!!!!If petland did care about animals they would put rescue dogs and puppies and try to adopt them out instead of getting puppies from "hobby breeders"The fact that they charge way to much for a puppyDONT EVER BUY A PUPPY FROM HERE!!!!So all of petland's puppies are registered through the ACA. To give you an idea what the ACA is here's an explanation: The ACA was developed to legitimize puppy mills by giving their ill-bred, abused, often mongrel dogs "papers" so that suckers would pay more for them in pet shops. If the dog is ACA registered, it is descended from a puppy mill and likely not even purebred.
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January 2024 by Paul Nicholson (pwnicholson)
Really bad condition. I would never buy a pet from this place. Dirty, poor conditions for animals.
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December 2023 by Sandee McCartney
Beautiful and clean store. Well organized. And the staff is amazing! So patient as we asked 362 questions about getting our fish tank started. Highly recommend!!