Step One Automotive Group is a trusted car dealership with locations in Florida and Alabama, offering a diverse selection of new and used vehicles from brands like Ford, Chrysler, Jeep, Chevrolet, and more. Customers consistently praise the professionalism and helpfulness of the staff across various departments. For instance, the Subaru Manager provided exceptional assistance to a client in a delicate situation, showcasing the team's commitment to customer care. In the service department, quick and effective repairs are a hallmark. One customer experienced a misfire issue while traveling and was relieved when the service team, led by Zach Krueger, diagnosed and fixed the problem within 30 minutes, waiving the diagnostic fee. This level of honesty and integrity has left a lasting impression on many clients. The car buying experience at Step One is also well-regarded, with staff like Tanner Lampert and Thomas McClammy receiving high praise for their patience, friendliness, and attention to detail. They streamline the process and ensure customer satisfaction, making car purchases enjoyable and stress-free. Additionally, team members like Karen demonstrate dedication by accommodating customers’ needs, even working late to finalize deals. Overall, Step One Automotive Group is recognized for its exceptional customer service, integrity, and a seamless buying experience, making it a top choice for anyone in the market for a vehicle.
Adora was a pleasure to deal with. I'm from out of town ,but was treated like an everyday customer. Top Notch
July 2025
I am a Trustee of a Trust account and one of my clients had a delicate situation to which the Subaru Manager Brent Frey assisted with and was so professional & eases my clients mind and assisted with kind heart and professionalism. Thank you!
July 2025
I would like thank Dave and Greg for all the help with the purchase of my vehicle.
