Called and left messages for the manager but never received a call back. Associates are unable to help and just give 1-800 number for assistance.
March 2023
The most pleasant time opening up new accounts with Connie Speller. I was a walk-in (should've made an appointment). Connie made it painless and quick! I believe the people make the company, and this time was no exception
May 2022
Opened a business account and started getting a $15 fee on every incoming wire transfer. Didn't want to pay the fee so started requesting checks, but then when you deposit the checks they put a hold on them. Suntrust was always laughably bad and Truist is just more of the same.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.